Reviews for Customer.guru Net Promoter NPS

This is a very good app for starting a business! Getting feedback from customers is essential for me and I can get it easily thanks to this tool! It's also very easy to set up

Muito bom, o aplicativo tem me ajuda a entender melhor meu público e com isso criar um relacionamento duradouro.

Great app!! I especially like the simplicity - it is really easy to navigate through. Highly recommend it!

Easy to start using, great for understanding your customers' thoughts on your store. Expensive, compared to other apps.

Great app, helping us to develop better relation with clients. User friendly and easy to configurate.

Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y

I would not recommend using this app. There is no way to stop a survey once it's scheduled, the dashboard UI is buggy, there is no way to change the survey schedule once it's sent out, the survey responses show incorrect geographical locations, and the support is very slow to respond, or does not respond at all.

This app is great for getting feedback from customers. I really like the design and simplicity of the app. The only drawback I see is the pricing offer - I miss an option between the free one and the $50 one - I would appreciate an alternative of survey up-to 200 customers.

Expensive and why do I have to do 100 characters? and why do I have to do 100 characters? and why do I have to do 100 characters?

very easy to use, but i wish they had an app to monitor everywhere. but despite that, it is very practical

Nice little app. Easy to install and use. Would recommend to any small site starting up and wanting to create a good impresion.

simple and works pretty well. I was looking for a solution that works in Brazil and can be submmited by email.

PEnding to use it more! But until now is okey! I like it, it's super intuitive and friendly to set up

Love the simplicity of the survey email. Just installed this, but it's awesome they have a free plan. Thanks!

Very easy to use app to start our NPS program on our wholesale business. Configuration is quick and we are now collecting scores! Pretty hyped with our NPS scores goals and implementation

Simple and efficient! It is a great tool to measure customer satisfaction and be create reactive customer service with dissatisfied customers. Also a good way to measure the brand sustainability.

Great App for NPS! Recommend for Sure. Easy install and working. Little expensive tool, but necessary...

Nice way to receive reviews and allows you to have your testimonials posted right on your website. Don't understand the star score, we have all but 2 10/10 ratings but it says 3/5 stars?

So far we are loving it! It shows really well on our site. Really helps with customer follow-up. You should try it for your store.

This app is great. I like the fact that it is simple to use and I can have my reviews on my website. I really enjoy receiving feedback from my customers. Once you set it up you don’t have to worry about it.

Very powerful and simple app, a great way to hear and understand the customer experience in our service level!!!

I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.

Great easy to use and customize app, but should have lower plans options

muy bueno, seria bueno que dejaran hacer mas preguntas, para asi tomar mas medidas en el mejoramiento de los procesos

I love using this app for my business because I get insight from customers that is honest. If they give me a low score, I can reach out easily to fix the issue and when they give me a high score with comments, it's there for everyone to see...encouraging more customers.