Reviews for Custom Pricing: Wholesale B2B

Recommended to use this for Quantity Breaks by Bold Support, as their quantity breaks app was broken. Worst thing we ever did. Sales down because it doesn't show 'From' prices on the collection pages and also when customers buy the quantities with discount doesn't get applied to the order, so totally useless. AVOID if using for quantity breaks.

Great app, FANTASTIC customer support. We have a heavily customized theme and it took a lot of work to update it. They worked with us until it was perfect! Thank you so much!!

Really great customer service! We have a unique customization on our product pages and Bold stepped in to help install their app into our customization. Very fast response times and very fast solution. Thank you!

I am new to selling online, Shopify, and the Bold Customer Pricing App. But I run an online metabolism-based nutritional supplement store and use the Customer Pricing App to give my Wholesale-Retail customers who own a brick & mortar store or fitness center to buy my products at wholesale discounts and sell them in their businesses. The Customer Pricing App gives me the "hands-off" automation I need to make 300-400% more revenue. It's a keeper!!!!! Rich Farina, M.S.

Loving this app so far. For anyone offering a discount on subscribe this is definitely one you should consider. I noticed that a lot of subscribers weren't opening the email they were sent containing the discount code. Using this app you can have subscribers instantly see the discounted products on your site, no reliance whatsoever on them finding the email in their inbox. I expect this to make a big difference to conversions. You can then offer discounts codes on top of that. Something surprisingly difficult to achieve with Shopify. My initial installation didn't go so smoothly, there is quite a lot of liquid changes so you need a developer to get this working. However the tech support from Bold was fantastic and they spent considerable time integrating the app directly into my theme. Thank you very much Jade! I think other users are running into trouble with the installation because it seems to be quite unique to the theme. Looking through the code changes that Jade made I can't imagine there is one single to do list for everyone. If you think about it, what this app does is really quite complicated so you need to have patience to get it working. Due to it's unique capability it's potentially a game changer to any store owner so I'd say it's worth the effort.

Fantastic app! The customer service and support is outstanding! Abhijit was very helpful though the pairing of the app. He took the time to answer my questions, troubleshoot the discrepancies I had, which were my fault and not the apps fault, overall very satisfied with this app and Bold! Thanks again Abhijit!

I honestly feel sorry for the bold technicians because the bold apps are so incredibly flawed that no one seems to know how to fix them. I had nothing but issues with the customer tiered pricing & wholesale app for months after installation and the issues never really got resolved...not to mention incredibly looooong response times and if it's the weekend...forget about it. Trying to trouble shoot this app was like rocket science or something and in the end I was told that the app was not compatible with either of my themes. Then why was I paying $50 a month for it for like 6 months if it wasn't compatible to begin with? That app thoroughly messed up all of the pricing in my shop, created terrible glitches in my shopping cart and suggested products and slowed my refresh rate waaaaaay down. It was seriously taking about a minute for each page to load. So I know I lost customers over this...don't really want to know how many. I will never use a bold app again! And I do not blame it's technicians. They are doing the best they can with what they have been given...bless their hearts. This was a miserable long drawn out experience and a total waste of my time and energy...long hours and days of conversing with their technicians only to in the end have to uninstall the app and clean the mess it left behind in my shop which included having to manually go in and delete all the variants on every individual product in my shop...I have about 100! It was a total nightmare and I do not recommend any bold app to anyone! Don't waste your time or your money.

Update 7/10/18 - Zachary was an absolutely amazing help this morning. I found myself floundering again after their update (again, some of it is not very intuitive), but he patiently answered all of my questions to my satisfaction! This app does what it says. I find that while it's not particularly intuitive for the ignorant (that would be me), the customer service is VERY, VERY GOOD! Clear, concise and patient. Phillip has helped me to get up to speed very quickly with questions. Response time is almost immediate. Thanks!!!

The app works well, it shows the discounted (wholesale) pricing on the category pages in addition to the product pages. Customer support is very helpful.

Extremely helpful staff that got me through a lot of confusion! :)

Very please with the app. Excellent work

Thanks a lot to Joao from the customer support for his help and time!! He gave me the missing information I was looking for. I will continue on this app.

We have been using Bold Apps Customer Pricing for going on 2 years. We chose Bold Apps because of their expertise, range of diverse market leading apps, time saving features and of course the ability to offer quick and effective customer service. This App in particular has been pivotal in helping to develop and grow our wholesale business. At first like all Apps there is a leaning curve however once you have the basics down, its really quiet a powerful, stable piece of gear and very easy to use. Especially with the recent upgrade, which really helped simply the processes even further and help with the logic. Point being however, Bold do spend time reviewing their products and are always looking out for improvements. This of course helps people like me do my job more effectively and helps to go on and impress our customers as well! A quick note on the customer service which is severely lacking with most business these days - Bold are really on the Ball. A special shout out to Guri and Guru Harry who helped with a particularly puzzling issue that turned out to be a confussed customer logging in and out at different times to circumvent the system. So, well spotted guys. Nailed it. And to Bold, you have a very happy and loyal customer over here in Australia. I will certainly be looking to add more Bold Apps to our systems knowing the level peoffesionalism, skill and quality of your Apps. Keep up what you are doing - dont change a thing : )

Just started with this App and after a few little misunderstandings on my behalf the support team got me up and going in a flash! Could not have been more helpful and informed. Very happy... and thanks all round.

We've been using several Bold products since moving our shop a couple of months ago, and they're great! Had a small hiccup today and Parminder was quick to find the problem and fix it within minutes! The best!

Wow! that was the best experience I've had so far with any app. Had a really terrible locking app and decided to try this app out to streamline. i contacted support and spoke to guri and literally in a matter of minutes i was contacted by Iurii who let me know he was installing it. in a matter of minutes it was done. i was stunned. and our site is poppin! BOLD i have no idea what changes you've made but your support team is definitely taking it up a notch! thanks guys!!!!

App is great, works just as advertised. Back end support is even better, Bold Service Team is quick to respond and fix any issues. Great App!

The support guys rock :) Fixed my issue within 2 days as hoped for.

Awesome app. It does everything we need it to do and they have great support. Abhijit from the Bold Team gave me a call right away and walked me through how to achieve what I needed for my store.

We are using the app on 2 stores and encountered some pricing update issue. Mohit from support was extremely professional, responsive, kept us updated with the progress they've made and needless to say we now have a solution in place. Thanks, guys, great support!

We were having pricing issues so an urgent request was sent out. Despite the time difference, they sent back a response (almost immediately), filled with detailed instructions, screenshot images, and with a genuine passion to help. That last part, you have to truly appreciate - Technical expertise is one thing, but to be genuine in your passion to help others, that's another. Amazing apps, even better Support system - Thanks Harry!

Thank for your patience Mohit! Much appreciated!

I needed some liquid installed and tested and Lurii was the human that reached out. The very first email response I received was Lurii telling me everything had been set up and tested. How business should be done by everyone. To the point, efficient, and friendly. 5 star human

Really is a terrible app, or developers do not understand the Ecommerce Business, This app was supposed to be simple, it changed my pricing of products, disabled my google merchant shop feed because of the prices, disastrous. BEWARE and enter with caution.

Every time I contact Bold, I get almost immediate response via email and of course immediate response via chat. GURI assisted me multiple times with this app and Recurring Membership App. GURI is quick and knows what he is doing. Awesome App too...Thanks