Reviews for Custom Pricing: Wholesale B2B

These guys ROCK! Seriously, Bold app's are amazing and their customer support team are legit rock stars while still being normal, easy to talk to people. This app works great for our needs and because of that have implemented others. Can't say enough great things about Bold Apps and their team!!

Great app that allowed us to avoid cloning our store for non-members. The support offered by Bold was INCREDIBLE - we had some issues when trying to use the app and they went above and beyond with troubleshooting the issue, adding code to correct it, and also with every customization/tweak we wanted to make.

AMazing support, even went over and beyond to change my theme in order to get better results. Well done on a great team! Mohit, you rock!

Pci Race Radios

2018-04-19

United States

Had the app for years. They suggested we move to draft order pricing in December, ruined our whole site and dealer programs. Wasted about 50 hours getting it all fixed and back to the Variant version, lost thousands of dollars in lost orders. Fast forward to April, they update something in the app and now pages won't load. Support doesn't understand anything you are saying, wasted about 60+ hours and lost tens of thousands in orders. They're basically saying our size store can't be supported by this awful app, but they had no problem supporting me paying for it. On to find a different app, I'll update when we find a good replacement so you know where to look too. Don't waste time and money on Bold apps, the support is an absolute joke. Bold does not care about customers.

BLOODY NIGHTMARE Can't take advantage of Facebook, Pinterest or Instagram sales channels because all your wholesale prices will be exposed. Not to mention, any time they do a liquid update, ALL MY WHOLESALE PRICES ARE EXPOSED ON MY WEBSITE. NEED HELP AFTER HOURS? Forget it. I'm losing money as I write this review because I happen to not notice this happened today until now, almost 6PM CT. I am running a sale combining this app with the Product Discount app, which works fine together, BUT after the liquid code install apparently NO ONE BOTHERED TO CHECK IF THAT HAD AN EFFECT ON MY WEBSITE, WHICH IS EXPOSING MY WHOLESALE PRICES ON ALL SALE ITEMS. Think about it, the sale is 40-50% off retail and the WHOLESALE PRICES ON THIS SALE IS BEING EXPOSED! THAT IS MY FREAKING COST!!! Today was the first day I tripled my Facebook Ad spend to this specific collection so I can liquidate this collection's stock and I'm getting a ton of customer service emails wondering wtf is up with the prices. They are confused and I'M LOSING SALES. Extremely pissed.

Had the App for several years and was generally satisfied but they have recently "updated it" and it is now terrible as they have removed the ability to manage the individual products? Tried to submit a ticket but you only get a run around within their system. Very frustrating!

Very good customer service, quick installation and easy to use.

Great application. I give them a 5 just for their customer service and documentation.

Tilesinspired

2018-03-29

Canada

We've been using Customer Pricing to support the wholesale side of our business and it's been really great to work with. Really happy that we found it!

We use this app to manage pricing for our most loyal customers and our resellers. Works well for us and great customer support. Support has been excellent. Special shout-out to Cam, super responsive and helpful.

The Wholesale pricing app works great!

Customer Pricing helped us set up automated discounts with different criteria that we can specify. It works very well and their support is top notch.

This app has been a wonderful asset to my business!

This app is what makes our online store trustworthy and convinces the buyer to buy it from us rather than elsewhere. I think 3 words are appropriate for your team: patient, they keep the promise, professional. You're great, so far I have not one bad experience.

SO far so good using the customer pricing app! At first i didn't use the Robo Installer because is was in Beta however it worked perfectly for me. A must have feature for our wholesale store online! Thanks Bold Team and App Developers! -Vape In The Box, LLC

This app has been really great so far. What has been even better is the customer support!! They have been so easy to deal with and incredibly fast with all requests. Kirtana was a great help with some simple customisations and was so speedy to set them up! Thanks again!

Great app. Great support. We sell clothing with a multitude of pricing for different customer groups. www.nouvelleuk.com

It is an excellent app. The team especially Cam was highly supporting and helped us get our task done on time. I highly recommend this app. The best team ever. Thank you.

This is an excellent app, and supported by excellent people like Mohit. Thank you for all the time and effort you put forth for us. We highly recommend Bold!

Great app, great support. My store (https://store.slidemagic.com) sells digital downloads (presentation templates), and this app enables me to offer 100% of the entire store for subscribers.

I wanted to use this app in combination with Recharge recurring billing software - but unfortunately it doesn't work. This would only have been a 1 star reduction (or no review at all as I have only limited experience with the app, and it doesn't explicitly say anywhere it will be compatible with Recharge) except for the awful experience with uninstalling. I tried to use their internal uninstall tool, which seemed to work - apart from the fact it broke every price in my store (each throwing missing liquid file exceptions). Luckily the site isn't currently live, so I reinstalled and then uninstalled via the Shopify app dashboard. This though doesn't remove any of the files/products the app has created in your system leaving you with unwanted clutter. Essentially it seems once you install, you cant get rid of the files this app adds without breaking your store.

I have used Bold and their Customer Pricing app in 6 different stores so far. It has worked great and they keep adding in and updating features. The customer support they have is amazing and will go above and beyond, looking at you Mohit!

Goodmanmedical

2018-01-29

Canada

Great app to add to your store. The team was extremely helpful and responsive with a couple of special requests (shout out to Mohit!). A+ product and service.

An amazing app, it does everything that we need it to and more. Originally had some issues with it working with other apps but after reaching out to talk to the support team they were were able to fix everything. They are very attentive and able to work through things with you. Would definitely recommend it for anyone that wants to have an easy app to use and awesome support team at your side. Shout out to Mohit for helping us figure out our integration issues, you rock!

Awesome service, very fast response time!