Reviews for Consentmo GDPR Compliance

The support was great, reacted fast, and I believe the app is one of a kind to support so many different language apps. Super happy!

This app provides all the necessary cookie consent functionality to comply with international privacy laws, particularly in the European Union. I was truly amazed after installing it, as it even maintains a log of consent given. You have the flexibility to customize various aspects according to your preferences, such as text and buttons. As someone who enjoys tinkering with CSS, I found it easy to make adjustments. In case you encounter any issues, there's Zeus, a real person who is incredibly helpful and available for assistance. Furthermore, I forgot to mention that this app is available for FREE right from the start. Consentmo doesn't restrict main functionality on the free plan, unlike other apps. I highly recommend trying it out, you won't be disappointed!

When looking for a cookie compliance solution, we were recommended Consentmo. Several months after implementing Consentmo, we noticed significantly skewed reporting in every one of our analytics dashboards. Being detrimental to accurate reporting across the business, especially conversion rate, we expended large amounts of resources to identify the cause. After weeks of testing and trying to isolate the problem, we identified Consentmo to be the issue. When a user denied cookies through the Consentmo cookie banner, every page visit would be logged as three sessions. This is an extremely urgent matter that we raised to Consentmo support. The team has yet to respond to our ticket in any meaningful way and it has been several days since a reply. This app is an integral part of compliance. We are very disappointed with how support has responded to our team raising a significant issue with the app.

Highly recommend, quick support, professional advice and free compliance check! I am really impressed!

Sehr gute App, die uns das Cookie-Consent-Management erleichtert hat. Wir sind ursprünglich zu Shopify gewechselt, um unsere Cookies rechtssicher zu gestalten. Dies ist uns nun mit der App möglich. Die App bietet auch einen super Kund:innensupport. Wir sind insgesamt sehr zufrieden mit der App und können sie weiterempfehlen. Zu empfehlen ist auch der Compliance Check aus der App heraus. Bei diesem prüft ein Mitarbeiter bzw. ggf. eine Mitarbeiterin die Compliance der Cookie App.

Fijn en gebruiksvriendelijk. In de gratis versie zit eigenlijk alles wat je nodig hebt en kan je ook customizen. Wat echt heel fijn is, dat ze een compliance check doen. Zo weet je zeker dat alles goed staat.

The tool and the service are exceptionally great. I recommend it for every E-Commerce Store. The customer support is quick and competent.

Really amazing customer service, they answered quickly and thoroughly and offered me a nice solution :)

Have only been using the free plan so far, but that has given me everything I need to be GDPR compliant. The cookie banner is very customisable, so it's easy to stay on brand with colours etc and at the same time avoid destroying the customer experience. Once setup there is an option to speak with tech support to have them check for compliance. I spoke with Georgi who was incredibly helpful in helping me check my store. He also went above and beyond in spotting a few other things I needed to change in my Shopify settings for faster page load times. This included sending me step by step video instructions that were super easy to follow an implement. Really impressed by the app functionality and especially the first class customer support. Thank you!

Great support! really helpful and solved my problems for me. Friendly as well

Jean Paul USA

2023-06-30

United States

Very very easy to set up and use. Plugs right in to Shopify's Consent API making it very easy to get real cookie compliance online quickly. Support team is also very helpful and responsive!

Absolutely fantastic customer service from Georgi, helped me get the app up and running. Would recommend.

Estou extremamente satisfeito com o aplicativo. Integração perfeita com minha plataforma. Obrigado.

great service and easy to set up, customer service have helped me in a minute and the app is really good looking.

Very friendly and fast service. We had some issues in the coding when integrating the app with our translation tool, and Zeus was excellent in solving our issue. He immediately had a software engineer look into it, and in no time they found the issue and solved it. 100% recommend the app to anyone mainly because of the excellent customer service. Unusual to find such great support. Thank you.

Makkelijk te installeren, makkelijk te configureren en voldoet aan alle wettelijke eisen die gesteld worden door de GDPR. Zelfs een leek heeft dit in 5 minuten voor elkaar.

Gute App mit allen Funktionen, die man braucht. Perfekter und kompetenter Support. Absolut zu empfehlen!! Vielen Dank :)

Absolutely super support from Georgi today. Very responsive chat and all issues resolved within a short space of time. Delighted that we're now fully GDPR compliant and it's one less thing to worry about!

No tengo idea si esta aplicación sirve o no para mi tienda. Creo que deberé empezar todo de nuevo,

I messaged their support twice in the last few days and received no response. Completely unresponsive.

After evaluating MANY different GDPR+etc. cookie compliance apps, this one is the only one that met all my requirements. As a bonus, the developers are extremely accessible and helpful by email support. They helped me with custom code samples that I applied to my theme to ensure that custom tracking code I had (for other third-party services) were staying in compliance. I also love that the app can use IP-based geolocation to show the relevant notices ONLY to visitors for whom it is relevant. In my case, that means most of my visitors don't get nagged by a cookie consent banner at all (yay!) AND I stay in full compliance (double yay!).

Very helpful customer service. They answered immediately and were very helpful. I would recommend their services anytime.

I love it, it's easy to modify for developers

This app is easy to set up, and when I did run into a glitch, the customer service was amazing. I was able to get it straightened out easily. Highly recommend.

Fajas Colombianas Sale

2023-06-01

United States

Great and fast customer support. So far so good. The installation process was simple and we were provided with very detailed instructions and great support.