Reviews for Chatty: Livechat Helpdesk, FAQ

Customer service is so fast, helpful and nice. The structure of faqs are so elegant and nice.

L'app soddisfa le mie esigenze. Veloce e intuitiva perfetta per la mia pagina FAQ Jasmine è stata un amore, mi ha aiutata tantissimo per installarla e configurarla.

very good app, works just as I wanted with no branding and great functionality. Also the help is very good. Prakash was very helpful and super fast with responses! great help.

Great experience with Sunny. Very Very polite and QUICK!! ;) Will ask her again if I have any doubt.

Great and Quick Support provide by Liz. Thank you team Avada for the wonderful product and support...

Hannah has been a massive help with setting it up for me. Completing tasks to efficiently set it up that i didn't even know was possible. Love that it is free too!

Amazing experience! Hana was so helpful!! I definitely only can recommend this product, I never write review usually here, but well deserved!

Fast and helpful service! Thank you Hana for setting up my FAQ page seamlessly and easily. Great customer service and very efficient.

This app looks great, is easy to set up and the customer service team is amazing (shoutout to Hana).

We use FAQ pages. It is easy to set up and good UI for customers. Quick and excellent customer support!

Brilliant app and does exactly what it should. No hidden payments. Hana was brill too! Thanks Avada!!

Got an excellent Support from Hana. The response was lightening Fast and i got what i wanted with this app. Hana is great.

This app is fairly new to me but so far so good. I ran into a little bit of a bump but Emily from help desk immediately helped me out. She was kind and very patient. I would definitely recommend this app.

This is a beautiful app you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me. Abby was chatful, helpful and very rapid with her service. I definately recommend it.

I needed to verify my website to get access to full questions limts. Jasmine was very prompt and it got done quickly

The support team was quick, and friendly and most importantly solved my problem in minutes. Special thanks to Abby from the support team. Also worth mentioning that I am not even on the paid version! Great support!

Chatted with a lovely Jasmine this morning who helped me out with a couple of queries I had. She was professional, quick, efficient and extremely helpful! Really makes the experience seamless. Enjoying Avada so far!

Nice app, I contacted HAKEEM at the support team to help me solve a problem, he was really fast, helpful and clear.

Cool product with no money to spend. Customer Service (Hana) also respond to my question in a short time and really helpful

The app is lovely and easy to use, with useful features and easy to customize. The support agent Hana was really nice and helping

The app is really useful and easy to use, I contacted Lydia at the support team to help me solve a problem, she was really fast, helpful and clear. keep the good work up!

I recently started using the Avada WhatsApp, Chat, & FAQ Page app on my Shopify store, and I couldn't be happier with the results. The app is not only feature-rich, but it also has a user-friendly interface that made the integration process a breeze. What truly sets this app apart, however, is the exceptional customer service provided by the Avada team (Liz). They went above and beyond to ensure that the app's icons matched my store's design perfectly. The team was quick to respond, attentive, and made sure that the adjustments were made without any hassle. The app itself has significantly improved my customer engagement, making it easier for them to contact us through WhatsApp, chat, or access our FAQ page. I've seen a noticeable increase in customer satisfaction since implementing the app. In conclusion, if you're looking for a powerful, easy-to-use app that comes with top-notch customer service, the Avada WhatsApp, Chat, & FAQ Page app is the way to go. Highly recommended!

Ho scaricato l'app da poco e la trovo molto buona, forse qualche suggerimento potrebbe essere l'aggiunta di altre lingue senza dover scrivere personalmente le traduzioni, d'altra parte c'è una vasta scelta di icone e l'assistenza clienti è stata davvero gentile (sono stata in contatto con Emily), vi ringrazio di tutto!

Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.

Very useful app and such good and friendly customers service / chat. They are there to answer all your questions, thank you Hanna for helpen! :D