Reviews for Chatty: Livechat Helpdesk, FAQ

BRIOTECH USA

2023-05-25

United States

Just what we were looking for! A quick way for customers to get answers and info. Contact section has ability to be visible or hidden. Easy-to-use interface and excellent customer service!

Wer auf der Suche ist um seinen Kundenfragen zu beantworten ist hier genau richtig! Tolle App und ein mega suporrt Esther und Tony haben mir sehr geholfen bei der Anpassung :) Klare Weiterempfehlung

Yet another great app from Avada. Clean UI and all necessary functionalities for a free app. Highly recommended. Even the support (from Emily) is prompt and quick resolution is provided. Great work, please keep it up.

Very good app, works just fine and its freeee! There's a limitation of 10 FAQ questions, but when i reached it Esther, through chat, removed the limitation

Esther was very helpful especially with the FAQ section and she even offered to remove some unnecessary widgets!

Sunny is super helpful with my questions. Great experience. App itself is also very handy and easy to use. Seamless integration into my store.

Prakash was quick in respond and very polite in discussion. shared the much needed documentation providing how to setup/configure properly.

Hana was great, very helpful with the issue i encountered, resolved it faster than i could even read the first message. Easy to use app, simple.

Hele fijne app. Super goede FAQ + chatfunctie inclusief whatsapp. Hele snelle service. Ik ben geholpen door Hana, zij heeft mij geholpen met het instellen van de app en weergeven op mijn website. Binnen 5 minuten was ze klaar! Top service, bedankt Hana!

Fast and efficient service on top of being free. Lydia was helpful and professional. I am very happy with this app

Customer service very quick and helpful especialy Juliana ! I am going to work with this app from now on!

I think it's a very useful app. As a free version of the app, I think it performs the same functions as other paid versions of the app. I recommend this app to users who want to use the FAQs app.

Lydia was able to help me get setup within minutes of contacting them. The support is A+ Highly reccomended.

I highly recommend this app. So easy to install and choose the styles you want! I really loved it! Excellent customer service too.

I am very impressed with the widget and the feedback that I received from the chat technician Jasmine & their developer Tony at Avada, they were very prompt in their response and their feedback was very helpful. I also appreciate the fact that the chat button works beautifully as intended. I would highly recommend this widget and feedback system to anyone who is looking for a way to improve their customer communications.

Great and fast assistance. their customer service is very helpful in getting the job done. Highly recommend this App

What a wonderful App it is and how committed Jasmine is. She is so powerful and this app is incredible.

Ottima qualità servizio clienti, cordiali e veloci nel risolvere il problema. Per ora mi trovo bene.

Application en anglais bien que paramétré en français. Reste présente alors qu'elle a été désinstallée.

Super support stond gelijk klaar toen ik om hulp vroeg, FAQ menu is ook erg handig voor op mijn webshop zo kunnen klanten de vragen gelijk vinden die ze nodig hebben. dank aan Jasmine voor hulp tijdens het process. :)

Great and friendly support from Emily ! I had a question about customized icons and Emily helped me with this task

Highly reccomend this app. this is what needed,customer support is awesome. liz of customer support help me over of their app helped to resolve very problema i have got plus lot of suggestions. she is very kind.

Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.

The support team are faster than other app on shopify

Ich habe zwar erst begonnen die FAQ Seite aufzubauen, dennoch hebt sie sich bereits von anderen sehr ab. Habe hier viel mehr Möglichkeiten was das Design betrifft. So kann ich die FAQ Seite noch besser an mein Shop Design anpassen. Der Kundenservice, vor allem Esther stand mir mit Rat und Tat zur Seite und konnte mir bisher bei allen Fragen sofort eine Lösung anbieten.