Reviews for CedCommerce Walmart Connector

Caseelegance

2017-09-12

United States

Awesome app and instantaneous service - which is the most important when dealing with product feeds.

Very happy with this app. Was easy to set up and has helped generate extra sales. Whenever I've had any questions or issues customer service has responded quickly and efficiently. Update 12/09/17 - Had issues with some products , once more customer service fixed the problem within 10 minutes. Great service!

Best Walmart integration on Shopify. If you want to sell on Walmart and have a Shopify store, this is the APP you want. Good support on Skype. Fantastic customer service , highly recommend using their services,Helped for the all process in integration. Stepen Jones helped me in very good and humble manner. I am totally satisfied with this app. Thanks

Petpost

2017-08-26

United States

Terrible company. They lied to get my company as a customer, promising a seamless integration between Walmart, Shopify, and Amazon fulfillment. We repeatedly told the support team that express and overnight shipping was not working. We notified the support team 4 times. Every time they confirmed that the issue was fixed, even though it wasn't. As everyone else has commented (the real reviews): this company is a scam and the support team are liars. The software doesn't work as advertised, and the support sucks. Avoid at all costs.

There have been improvements in their product.

Briobebe

2017-06-26

United States

best customer service ever quick and responsive the app works great

Super APP. Easy to use. Simple. But above all, fantastic support team. They rock!

This is the worst product ever. Poor product and poor customer service. This service provider is a scammer and a liar. We have reported them to Shopify as well as the BBB, and filing a consumer complaint. Would recommend using any provider besides this one. They do not stand behind their word or their product.

just try with system and their tech support. currently having excellent and very helpful system walk through for new user

They help me a lot and walk me through what I need to do. Awesome

System software and support is good. After few hick up things will work out. Site back end is very poorly designed. Horizontal scroll bar is at bottom of poorly designed layout, it is very difficult to submit the items. I don't know if these guys are just fixing the errors on beta software. It is not ready to go software. I have tried the software but these guys don't know the customer requirements. These are some bozos working in isolation with no thinking about customer usage.

-5 Stars if possible. Consistent problems with Walmart Marketplace - Integration App. After the first issue of items not being able to be published due to the App. We were guaranteed assistance and personal help, so were convinced to start Annual plan. However, the number we received to get help from, was not customer friendly. Besides laughing about our situation during our call, and not being able to understand. We have been constantly forwarded to use their examples and integration samples on how to publish products. Our issue has been constantly, the App itself publishes item we would leave unpublished until a release date that we have. However the issue was that we were not correctly uploading the information, and have used the directions step by step... Issue consists, lost customers, and now lost our patronage. What we have lost is $300, and valuable time. Thank you for taking our payment, with a guaranteed refund, but not giving us a refund due to the issue not being covered for refunds. The most important issue, the App not working... Update 06/01/2017: After talking with CEDCommerce Support and Customer Service, was told that I would receive a refund for the annual we payed for. However no contact has been made after, I honestly do not know if they are waiting for my review to go away first, or if I misunderstood for the past +5 phone conversations.

Expression Tees

2017-05-30

United States

A great tool for integrating Shopify and Walmart. The staff is very helpful and quick to address any concerns, offering walkthroughs and a ton of hand holding during the entire process. Thanks!

I had an issue to uploade my items, the cedcommerce are very kind and professional to help us for fix it!

Cutcardstock

2017-05-19

United States

I tried the trial and it does work and seems to work well for very simple products. Items that have variations and important tags with information are not working well with the system. We needed to add more information to the listing that was not integrating and ran into some bugs. Support help is aggressive and they call often to help, but they must be overseas because they call late at night. I have received calls and messages from them at midnight CST. The support help is also difficult to understand, and they also have a hard time understanding what I am trying to communicate with them. We have put this integration on pause until further progress from both them and a more user friendly walmart platform.

Great value for the money! Provides a reasonably robust platform at very reasonable rates.

Good APP,Easy to integrate with walmart.

Transitions2earth

2017-05-16

United States

This app is very impressive. It has a lot of capability for a very good price. We use several other services to integrate with other online marketplaces and none are as good as this app. It is very feature rich and allows for anything you would want in Shopify->Walmart integration. The best thing to do is to make sure your Shopify store is exactly correct in every attribute. Then the upload to Walmart will go very smoothly. I did not have everything perfect, however, James was outstanding and fixed every issue I had perfectly and quickly. I wish that every similar app had customer service as good as CED Commerce!

Only works for very basic product uploads. My products have variations and it does not work uploading separate SKU's on variations. Worked with them for hours and they did not fix it. In chat they will leave you sitting there for 30 minutes while they try and fix. After I asked for a refund because it did not work they started ending chats immediately and wouldn't communicate.

Decent support, good app. Thanks to James.

My experience communicating with Jim the developer was positive and informative. I see CedCommerce has the features I need to do business on Walmart, no more no less. Their price is hard to beat. They understand Walmart requirements and what I need to do business on the Walmart platform. I would recommend checking them out. Customer service will do their best to help you understand and use this program to your satisfaction. Ernie Rainbow Hawaii Shops

Fantastic , and Very Prompt Service !!!

Every time I have needed answers, the support has been quick, efficient and very easy to understand. My time is valuable and I feel like the people in charge of this realize that and do a great job at resolving any issues, as well as explaining things when I have questions or concerns.

Memoi

2017-03-21

United States

Great app easy to use and wonderful help team :) True 5 Star

This is a really good app, simple to use and does a great job of sending product to Walmart.