Reviews for CedCommerce TikTok Shop

Many products don't sync the inventory properly with shopify and tiktok, customers order the products which we need to cancel. This issue has been going on for over 1 year but no fix has been done yet.

great customer service

Recently migrated from AfterShip to CedCommerce and their support team was amazing and made it super seamless!

It has been a good explanation from Aditi. We hope to stay in touch for future occasions in case there are any issues.

Srajan did an excellent job to help be onboard. The patience and willing to help is extra ordinary. The app transfered my products to Tiktok with few clicks. Highly recommended

Crimson and Clover Studio

2024-06-27

United States

HUNDREDS of orders did not get marked as fulfilled creating a mess for our company. Reached out to customer service and they kept saying "It's been resolved" when in fact nothing had been resolved and orders are still open. Unprofessional and strange customer service at best. AVOID at all costs. Two months later they are STILL trying to charge me, insisting that they connect with me over the phone, even though I've said I want to cancel multiple times, I've cancelled online and removed the app. Seems this company wants to STEAL your money.

I have used this app for almost over a few months now, I most say I have never been more impressed they level of service has been on point each time. Would highly recommend A***

CedCommerce's TikTok integration is a fantastic tool for businesses looking to expand their reach on social media. It's user-friendly, efficient, and offers seamless integration, making it easier to manage and optimize TikTok campaigns. The robust analytics and support from CedCommerce ensure businesses can effectively engage with their audience and boost their online presence. Highly recommended for anyone serious about leveraging TikTok for marketing.

Easy to use app. helpful support. I am using free basic for now. she has been instrumental in assisting with the shipping details.

i had a support and they are very helpful i recommend this app best service

Frilliance

2024-05-27

United States

I have been using CED for all my 3P marketplace integrations. This is my 2nd integration and plan on adding Amazon as well. Support from Aditi and other CED staff has always been prompt and helpful. They take the time to help you through the onboarding and integrations, and solve any issues that come up.

This app and CedCommerce have been seamless and easy to use in linking our Shopify store to our TikTok Shop page. My account manager has been available and supportive 24/7 and she has made my life much easier! Would highly recommend to avoid trial and error with other apps. She has been particularly helpful in assisting with shipping details of an encrypted order on my TikTok shop and has also been very helpful and very informative in assisting with connecting my products to my TikTok shop. The customer support is amazing!

Really good app, with very fast support. Thank you

I love CedCommerce because the support team is always there to respond and assist me. I am a newbie, the team is very knowledgeable and always solves all my issues and responds to my questions kindly.

Amazing, ease of use is incredible, at least try this app out now!