Reviews for CedCommerce TikTok Shop

Easy to communicate with. I was having issues syncing shop and they helped me quickly. Vikram helped me and was very helpful

customer service is super helpful

Very valuable support I got from Vikram, he was able to help me out with all my issues, I am support happy with the apps, makes Tiktok shop so easy to navigate and manage orders. Must have apps for Tiktok shop sellers.

CedCommerce's TikTok integration is an excellent solution for businesses aiming to grow their presence on social media. It's easy to use, highly efficient, and integrates smoothly, simplifying the management and optimization of TikTok campaigns. With comprehensive analytics and reliable support from CedCommerce, businesses can effectively connect with their audience and enhance their online visibility. Highly recommended for anyone looking to succeed on TikTok!

Great platform and even better customer support.

The app itself is seamless and provides a great way to feed your Shopify Store into TikTok, especially if you have a complex product set-up. One particular feature we like is the ability to 'unlink' from Shopify, so you can edit product content specifically for TikTok. Their customer support is absolutely fantastic, any issues we've had or any special requests we've needed, their support team have sorted it quickly. A special mention to Aditi, our account manager, who does a brilliant job in handling communication and ensuring we're satisfied with any solutions - she really goes above and beyond!

We are in the early stages with the CedCommerce TikTok Shop platform. We get great support and steering about all the usual set up questions, product editing, order processing, structuring of templates and categories. I can recommend. This is much faster than working in TikTok Commerce directly. Vireous.Shop in UK selling inspired clothing and artworks. Special mention to Kartikey Mishra and to Aditi. We had an issue with synching our inventory across from the app onto the TikTok Shop. They fixed it so that we were able to make hundreds of product pages updated in one stroke, and ready for accepting orders.

NutriFlair

2024-08-12

United States

I'm very happy with the TikTok Shop Connector by CedCommerce! This tool has made selling on TikTok so much easier. The best feature is how simple it is to upload products—just a few clicks, and my items are synced to TikTok. I used to dread the long process of manually uploading to TikTok and have tried other apps, but CedCommerce has made it quick and easy. Thanks to the real-time syncing, my product listings are always up to date, saving me time and effort. No more worrying about outdated listings or inventory issues—everything runs smoothly. CedCommerce's customer support is great. They are responsive, knowledgeable, and always go the extra mile to help. The TikTok Shop Connector by CedCommerce is a must-have for any e-commerce business looking to expand on TikTok. It’s made my life easier with effortless uploading, syncing, and exceptional support. Five stars, without a doubt!

Aditi from CedCommerce has gone above and beyond for our business, she is extremely helpful - even when the questions might not be related to CedCommerce. 5* customer service. The platform is also great, syncs products but most importantly automates the tracking numbers from shopify to the seller centre in TTS. This saves our company a lot of time and is an amazing feature. Thanks for everything!

Very easy to use and CUSTOMER SERVICE (Suryansh Singh Chauhan) was very helpful when i needed to migrate to the new app and cancel paid plan.

I have worked closely with the team at CedCommerce, especially a particular employee called Suryansh, who has gone above and beyond to help me with our integration. There are a few tools on the market, but this one works really well and they really have 24/7 support to help you with anything you need. This has been a great experience, our products are online and we can now scale our sales on TikTok Shop.

Absolutely amazing! The most helpful support i've experienced thus far! I would recommend this service to anyone who is just getting started as well as to advance their businesses.

I successfully uploaded my product on TikTok Shop with ease, thanks to the smooth onboarding process and excellent support. Highly recommended for anyone looking to expand their online store.

I love the website, it is so easy to use. Also the support team are available 24/7 and let me tell you that they are very supportive and experienced. You do not even have to wait for a couple of minutes because as soon as you press the support button, they are there, in seconds. I love the website, I LOVE the way it is organized and I love the fact that if you need help, you will be given help right away.

This is a great connector to bring your Shopify products over to TikTok Shop. I tried two others before settling with Ced (Silk Connector, ShoppeDance) - CedCommerce was the only one that would allow me to optimize the product listings directly on TTS for SEO purposes while still syncing inventory and orders. This is a must have feature for anyone trying to optimize their products for discovery on TTS. The customer service team for Ced is excellent. I've watched the feature set steadily improve over the past year as well as its reliability.

The app works well and has come a long way since first launching. The customer service is also very responsive and quick to deal with issues!

The Onboarding process and support I got from the agent was amazing. I was able to sucessfully upload products and have better understanding of how the Cedcommerce tiktok app works.

Great app, help team are quick to respond and very helpful

Still setting up, some features appear to be missing but this could be tiktok limitations due to how new the platform is. Support has been excellent so far, always a message away. Highly recommended!

I am working with CedCommerce for SEO for my shop and now using their App. The support is good and the app I am learning it bit by bit.. I recommend.

Great App, makes things a lot easier when it comes to inventory, order fulfillment, and syncing Shopify with TikTok seamlessly. Customer service is excellent, Vikram is always ready to jump on a call to fix any issue or help out with anything at anytime. Very pleased!

I would recommend because staff have been very helpful and patient

Happy with Ced commerce had a few small issues but always resolved instantly. Added extra development work for us. Just waiting for them to roll out, So we can have two separate tik tok accounts syncing. Integration is great, along with the pricing. Well recommend

I have used cedcommerce for a long time. Its ease of use, robust features, multi-channel integration, and outstanding customer support make it a must-have tool for any online retailer. I highly recommend CedCommerce to anyone looking to enhance their e-commerce management and grow their business efficiently.

We have a really large category of items so it is quite a bit of work to categorize to TikTok categories and make sure images are correct size. But CED commerce are really helpful and the support is great. We have used for other apps like Etsy and they have always been great. Thank you.