End shipping errors with a self-service tool made for pre-orders, address changes, and fixing typos.
Relocate lets customers edit the address or cancel unfulfilled orders saving you time and money from customer service requests, lost packages, and wasted postage. Ideal for pre-orders, shipping delays, and typos, Relocate lets you create limitations on what can/can’t be changed based on product details, processing times, location, and more. Customers can access the editor via the order status page immediately after checkout, from order confirmation emails, or their store account.
0
9.99
2025-10-07
Spain
Amazing app and an even better team behind it! This app does exactly what our customers need during our busiest sales and launch days: it gives them the superpower to modify their orders in real time — whether it’s changing products, updating addresses, or cancelling — all without waiting for human support. Our support tickets have dropped significantly, and both we and our customers enjoy a smoother experience. It’s a real win-win. The customer support team is fast, helpful, and great to work with. The app keeps improving and evolving with every update. Don’t hesitate to install Relocate+ Order Editor — it’s absolutely worth more than it costs.
2025-09-08
United States
Great app - easy setup and amazing customer service.
2025-08-04
Canada
This app has been a TRUE GAME-CHANGER for us. It greatly simplifies shipping address updates and order adjustments, allowing us to automate key parts of our workflow. We no longer need to manually handle every customer request, especially helpful outside business hours. A must-have for any business looking to improve customer satisfaction while saving time and labor costs through automation!!
2025-07-07
United States
This app has significantly reduced the number of customer service issues we encounter. Allowing customers to quickly adjust their address or change products has been a game-changer and a time-saver. Set up was a snap, and the customer service is excellent. They are quick to implement new ideas and product suggestions. I can't recommend this app highly enough! Thanks for giving me my time back and saving me from customer service messages!
2025-07-01
United States
This app has been incredibly helpful in allowing customers to update their shipping address and add/edit order notes. This has helped improve efficiencies for our customer service team since they no longer have to field these requests and manually update orders in our admin. Also, since we're a small not-for-profit retailer, it gives our customers peace of mind during times when we're not monitoring our customer service email, such as over the weekend and on holidays. We discovered an issue with customers being asked to pay for shipping after redeeming a free shipping discount code. I brought this issue to the support team's attention, and they responded promptly, finding a workaround to resolve the issue. Great support and an amazing addition to our webstore!
2025-06-04
Spain
We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.

Advanced order editing, automation, and management

Easily create orders from a single CSV file in bulk!

Let customers edit, cancel and reorder instantly

Automate tasks, add tag, send email, stock alert and much more

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