About this app
Let customers edit, cancel and reorder on their own for a better customer experience.
Online shoppers check the cancellation policy before buying and often make order mistakes. Orderify lets customers edit and cancel orders on their own. Also to increase sales, Orderify makes it easy for customers to reorder previous orders. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.
- Your customers can cancel orders on their own.
- Your customers can edit orders on their own.
- Your customers can easily reorder any previous order.
Categories
Key Benefits
- Greater customer satisfaction: With Orderify, customers can instantly make changes and correct mistakes without the frustrating and slow back and forth with support.
- Easier customer support: Orderify eliminates the number one reason customers contact support - to edit or cancel orders.
- Increased reordering: Orderify makes it easy for customers to edit/cancel/reorder from the order status page, the order confirmation email and the account page.
Pricing Plans
$4.99/month
App Insights
Monthly Reviews
Recent Reviews
Reviews
2020-09-21
India
One of a kind integration,every e-commerce website needs.ORDERIFY helps you resolve that difficulty.
2019-07-30
United Kingdom
Excellent app, makes customer service easier and saves a lot of time. I'm happy with it. Definitely saves time.
2019-07-11
United States
This app is essential. It saves so much time in handling customer order change and cancellation requests. Well worth the money and customers love it.
2019-02-09
United States
This app is awesome! It will definitely help me increase business. Woo hoo!! I have a lot of wholesale customers so it's perfect.
2018-05-17
United States
What we don't like about this app is that so many payment platforms do not integrate with Shopify, for example STRIPE, that we had to disable the automatic refund function and now need to manually refund all orders. However, that is a problem that needs to be fixed first at the Shopify level. And until that happens, this app is a good option for businesses looking to give their customers more control over their orders.
2018-05-14
United Kingdom
This app is really helpful! Its functions should actually be offered by Shopify itself. This is a must have app.
