Reviews for Bundles & Upsell | PickyStory

PickyStory is a great App to efficiently manage all our bundles and inventory. We specifically decided to stay with PickyStory as it seems to be one of the only Apps which allows adding duplicate products to a bundle. The UI is very pleasing to the eye, fast to navigate, and offers some nice customization capabilities. Leizel and Paulo offered great support during our initial setup and quickly responded to all our questions, we can highly recommend using PickyStory!

Had some trouble setting up the app on the store! However, thanks to Leizel for her super helpful and quick assistance, we were able to get back on track swiftly!

Huge bug on their own features regards pricing a bundle fixed during checkout. In the cart is shows the sum of products, and not the bundle price which is confusing for users. Highlighted this issue, got a reply that their developers are in Ukraine.. A day later, got feedback from a developer, that there was no issue. Shared print screens then he added random text during the checkout process of a user, which was completely not asked for. Highlighted the issue again, to please remove this. Then they directed me to their UI to inactivate a piece of text, which was never asked for. Sorry, but this is not how you treat your users who are helping you to solve a important bug.

I love this app, it has helped me create a way for me to shorten my sales funnel. My shoppers can click and add many custom options to their bundle without adding loading time or additional clicks. The support is also amazing, they helped me with many of my questions.

Great app that helped us get around Shopify's restriction for only having one automatic discount at a time. Customer service is always very quick when we get stuck or need help.

It's a good app with features that a lot of others don't have. Although I'd like if the shapes and whatnot could be customized more.

Great app! Great service!!! Very easy to use and they provide a very fast response. I recommend it 100%

buena atención al cliente, funcional unos detalles que me ayudaron a solucionar en poco tiempo, recomendada

Ensures users make it to the checkout quick and easy! Thanks to Leizel's help we were able to get pickystory bundles installed on our shopify account incredibly fast!

Slowed my shop down to a crawl and cluttered up my product pages. I was just looking for an option for BOGO to be auto applied to my customer's cart, not for this giant widget that makes everything run like molasses. Would not recommend unless you have very small deals you're looking to do.

Great service and response! Easy to use app and great result. Thanks to Paulo for assisting to validate our proof of concept.

Great Client service. Roziel answered all my questions and helped me to unblock my problem. Very happy with what the app helps me to do

Layer Cake Shop

2022-05-24

United States

The customer service and ease of use of this app are amazing! I highly recommend! We've had a handful of conversions so far!

This was the only app we could find that suited our specific purpose. Customer service is great and they respond fast on the chat!

Easy to use and great instruction. Every question i had, i was able to find an answer somewhere in the app.

Thanks to Leizel and team on assisting with the set up discount kits on our website. PickyStory is flexible and has significantly improved the user experience as well as enhanced the efficiency & accuracy of our backend order processing. Keep up the good work!! Mark & the team at KombiLife Australia

Leizel was able to assist with bundling products VERY quickly. I was able to have her edit descriptions, prices, and move the location of the widget. THANK YOU LEIZEL!

Fantastic app and awesome customer service, so easy to use once you are on boarded with all the features and no nasty code or problems with the theme... easy to add and remove when you want to

Customer support is excellent!! I'm just starting out using the app and on the face of it, it seems to do everything I need and more. Roziel Amor in the customer support team was brilliantly helpful. The only slight snag at the moment is that combo products don't automatically go 'out of stock' if a component isn't available - it's just the 'add to cart' button that stops working, without explanation to the customer. That's the only reason I'm not giving it a full 5 stars. They do say they are working on that aspect though, so fingers crossed they'll have it cracked soon! Thanks for your help Roziel - your service was 5 stars! :)

Nous avons créé un configurateur de produits sur cette application, elle est vraiment très pratique, nous la recommandons vivement !

Awesome App, and Awesome Support! I wouldn't choose any other program for my budling needs. It's a little complicated... but in the best way.

Leizel was such a big help, worked together well to find a solution to my request. Greatly appreciated!

Best customer service I have seen on an app yet. answered, helped, explained and completed in under 10 minutes!

ZENBIVY

2022-05-06

United States

PickyStory is great! We were looking for a way to display certain bundles as "singular items" in the store but have them add to the cart individually as to not cause any issues with our warehouse and PickyStory combos work perfectly!! Better yet, the support team is always quick to respond and are very helpful. Recently there was an out-of-the-blue error with how the combos were displaying on our site and Leizel from the PickyStory team was quick to resolve it for us. We were running a sale and that sale combo was broken and she saved us!! Highly recommend this app

brilliant customer service. worth the instal, highly recommend. love the number of bundle options. A+