Reviews for Bundles & Upsell | PickyStory

I uninstalled this application because I was changing the theme for my store. I was going to reinstall it after the switch, but I will never work with this developer again. Aside from the monthly fee, there was an unspecified charge on my bill after the uninstallation. I asked the developer to explain and specify the reason for the charge; they claimed I breached the tier by generating sales with their application. However, their application was barely functional for my site. I asked them to specifically explain the sales generated through their application, but they failed to do so. They are still keeping the money, and their customer service is extremely poor. I am very upset with this developer, and I do not recommend their application to anybody.

Wow! What can I say? Thank you Mary Bernadeth for helping me so much today. She sat with me for a very long time and worked with me to achieve what I wanted and sent me screenshots showing me exactly what she did so I could achieve it next time by myself. Much more helpful then just sending a link when you have no idea what you are doing. Excellent customer service and a credit to the company....and the app is also great and now my website looks more professional and makes the shopping experience easier for the customer. Great!

I had a little stumble when starting, but received immediate and excellent help from the PickyStory team (shoutout to Leizel Ann – you're a gem!). Diving deeper into PickyStory now and can't wait to discover all the features. Go get the app – and if there's anything you need help with, know there are happy helping hands on the other side with team PickyStory.

Incredible customer service and FAST responses, this helped me get unstuck within moments of reaching out!

Very responsive and helpful staff and support team. Would recommend to anyone needing the service. Great product.

Thank you SO much to Mary for their help today. I couldn't work out how to add the title and cost to a combo I'd created, and within just a few very short minutes, they'd sorted it for me. Huge help and lots of time saved for me - Brand new to PickyStory, but so far a very pleasant experience and would recommend.

The support was very good and quickly available. We were able to review my questions, and issues and solve them promptly.

One of the best and most complete bundle app I have ever seen. And the support is amazing! Nice, fast and super efficient to answer all questions. TOP!

superb help, this is single best app for bundles and I've researched many, They have all the options needed

PickyStory is always quick to respond whenever I have a question regarding a combo or bundle to create. The service is awesome. Keep it up. I do wish there was a timer for bundles to go active and that the combos didn't go live immediately but now that I know I can turn it off and schedule in Shopify it all works out. Thank you to all that have helped me and there have been a few lol Roziel, Leizel, Paulo

Net begonnen met PickyStory na het testen van een paar andere soortgelijke apps. PickyStory lijkt wel degene te zijn die het meest kan met het minst moeite (niet coderen etc). Tot nu toe heel blij met de app en de service. Nu nog sales maken...

I am very impressed with the 'on the spot' help from the live chat team. The Picky Story team is very knowledgeable and helpful in real time to get your bundles on to your website quickly and correctly.

Simple and easy to use. I had an issue and reached out to support—Leizel (who was absolutely amazing) responded in less than 30 seconds and helped resolve my issue in a few minutes. Customer service is really wonderful. I felt totally supported which is a huge relief when working with 3rd party apps. Thanks so much Leizel!

Great app, I'm really enjoying it so far! I contacted the customer service through the chat a few times and they were super responsive and helpful.

Great help from Paulo to resolve an issue with a bundle offer. Prompt and helpful service and the problem has been fixed.

I really like that I can create shop the look styles. It makes it so much easier to shop for my customers!

Really fantastic app. Solves for everything we needed for Bundles... pre-fixed bundles + bundles that users could build + offer-based bundles and much more. We thought we had a very unique requirement, but the product already had in-built features for every new creative thing we wanted. Hats off to the builders. And a major shout out to Leizel - her product support is like magic. She fully solved our queries about her app, as well as the curiosities I had about how other unrelated apps interact with bundles!

Great functionality and the support staff is responsive and helpful. We will be continuing to implement PickyStory solutions across all storefronts.

customer service is great, well Roziel is...not sure about the others! haven't really used the app much yet, so can't comment there

Just installed it. Had some problems initially but Paulo at customer support walked me through it and now everything's working. Many features. Installed for the Combo functionality but will probably use the other functions too.

The support team with this App is great! They have a support team made up of great professionals like Roziel, who took the time to understand the requirements of the deals I was trying to make. Roziel then helped me configure the App so I could display my pricing tiers exactly as I needed them.

I had been struggling for a while & almost gave up. Leizel came to my rescue, went above & beyond to help. Highly recommend made my day/month a whole less stressful!! THANKYOU again +++

Fabulous service tonight from Mary Bernadeth, as a very technophobic store owner , i was really struggling to set up the offers i need to set up on my website - i was losing money by not being able to match other retailers. Mary took me through the whole process, explaining and using videos and screen shots of real-time set up. I know feel very confident in setting up other offers. Knowledge is everything and Mary had it in heaps! thank yo so much. Yvonne Simons, The Toybox Ironbridge

Customer service is the best here. Will sat with me this afternoon on zoom to explain the program, and when I was having trouble later on, Mary Bernadeth answered the chat quickly and provided me with not only instructions... but a video tutorial! Thank you PickyStory team :)

Old Bones Therapy

2022-09-04

United States

This application has most features needed for building BOGO and Combo Pack type offers. Customer support is also very quick to respond and help out.