2024-12-27
Excellent customer service. Thank you! We're so glad you had an excellent experience with our customer service! 😊 - Kevin & Booster SEO Team
RAGIMA Emporium
cane dell'anima
Shaheen's Store
Supnes
Jana`s Trend & Style
موسم
zemarajewelry
The Species Collection
SoundsForYou
Miles Car parts & accessories
Pedal & Planet
Oupalm
2024-12-27
Just getting started using it. I was able to chat with Rain for a bit and he was a great help to me. I am excited to get this app optimized and running full throttle for us. I am sure Rain and I will become great friend after this adventure! Thanks for sharing your excitement! We're so happy our support team could assist you. We're looking forward to helping you make the most of the app! 😊 - Kevin & Booster SEO Team
2024-12-26
very good app. very supportive customer service and the agents very helpful. Thank you for the kind words! We're so glad you had a great experience with both the app and our support team. 😊 - Kevin & Booster SEO Team
2024-12-26
Super fast and very helpful. Thanks for the feedback! We're glad we could provide you with fast and helpful service. 😊 - Kevin & Booster SEO Team
2024-12-26
Just installed the app and Jon really helped me setting it up . lets see how this app works Glad we could help with the setup! We’re excited for you to see how the app works for your store. Let us know if you need anything else! - Kevin & Booster SEO Team
2024-12-26
Fast and good Service. Always nice and help me a lot. Great to hear you’re happy with the fast and helpful service! We’re always here if you need anything. Thank you! - Kevin & Booster SEO Team
2024-12-26
Ich bin Neu dazugestossen und bin sehr skeptisch gewesen. Muss aber sagen, das der Support/ Chat mit Jon sehr nett und Hilfsbereit gewesen ist. Für den jetzigen Moment fühle ich mich sehr gut aufgehoben . Vielen Dank Wir freuen uns sehr, dass Sie sich sicher und unterstützt fühlen! Danke, dass Sie uns eine Chance geben. Wenn Sie etwas brauchen, sind wir für Sie da! - Kevin & Booster SEO Team
2024-12-26
The module has messed up all the meta fields and the order of the product photos. We have to invest hours to correct everything that was caused by the module. Hi there, Lester here from Booster SEO Tier 2 Support, I have read your recent review and I sincerely apologize for the inconvenience and frustration this situation has caused. I want to address your concerns thoroughly and provide some clarity on the issue you’ve mentioned. First, I’d like to reassure you that our app does not have the capability to directly edit or rearrange meta fields or product photos in your store’s backend. Our app works by creating overrides to optimize meta tags within the source code without altering your original Shopify settings. These changes are non-intrusive and cease to apply once the app is uninstalled. The issues you’ve experienced with product photos and meta fields may have been caused by another app or an unrelated configuration or compatibility error. Unfortunately, without access to your store during the time the app was installed, we could not investigate or identify any potential conflicts or sources of the problem. To address this, we’ve sent you an email with a detailed resolution and next steps to assist you further. Please don’t hesitate to reply if you have any additional questions or concerns—we’d love the opportunity to make things right. Thank you for your understanding, and we’re committed to improving your experience moving forward. Best regards, Lester
2024-12-25
EJ was very helpful. He gave me useful tips to help optimise my store whilst he was validating it. Glad to hear you found the tips helpful! We're here to support you every step of the way. Thanks for sharing your experience! - Kevin & Booster SEO Team
2024-12-25
best support jon Thanks for the kind words! We’re here whenever you need us. - Kevin & Booster SEO Team
2024-12-24
Jon was great and very supportive It is a nice app that helps a lot Happy to hear you’re enjoying the app and found the support helpful! Let us know if you need anything else—we’re always here to assist. - Kevin & Booster SEO Team
2024-12-24
Yaci provided excellent support! Very responsive and helpful throughout the chat! Happy to hear you had such a great experience with our support team! If you need anything else, feel free to reach out anytime. - Kevin & Booster SEO Team
2024-12-24
Hmmmm...where do I start? This app is one of the best apps on the Shopify app store simply because I don't have to spend as much time on as 'raw' SEO or spend $1000's on hiring a team! As an incredibly busy person, this app solves that problem! Furthermore, I also don't have to spend as much time if I was to do the SEO by myself, as the app does the heavy lifting for me! Finally, thanks a lot to Izzy and Pat escalating my issue to the Tier 2 team, who were able to get to the bottom of, and resolve, my issues within due time! Thank you for sharing your experience! We're thrilled to hear the app is saving you time and effort while making SEO easier. Glad our support team could resolve your issue promptly. Let us know if you need more help! - Kevin & Booster SEO Team
2024-12-24
Ich habe heute die app abonniert und der Service hat mich super unterstützt! Vielen Dank für Ihr Abonnement! Wir freuen uns, dass Ihnen der Service gefällt. Lassen Sie uns wissen, wenn Sie Hilfe benötigen – wir helfen Ihnen gerne! – Kevin & Booster SEO Team
2024-12-23
Très bon service client Je suis ravi d'apprendre que vous avez eu une excellente expérience ! Si vous avez besoin d'aide, n'hésitez pas à nous contacter à tout moment. - Kevin et l'équipe Booster SEO
2024-12-23
WORSE APP EVER!!!! I could not do any SEO audits when I first installed this app, so I waited the next day. Still, there are tons of bugs while I am trying to improve SEO performance. So I decided to uninstall the APP. THEY DELETED ALL META TITLE AND DESCRIPTIONS FOR ALL OF MY PAGES. I have to restore a theme to an aged backup and start implementing the updates all over again. STAY AWAP! USE OTHER APP! Hi Pengpeng, Thank you for taking the time to share your experience, and I deeply apologize for any frustration caused. We aim to provide seamless support and regret that your experience fell short of expectations. I’d like to address your concerns regarding the meta titles and descriptions. Our app is designed to optimize SEO elements but does not inherently delete meta titles or descriptions from your store’s pages upon uninstallation. Such changes are often related to how theme integrations handle data or interactions with other third-party apps. To assist you further, we’ve sent you an email outlining a resolution and next steps to help restore and improve your store’s SEO setup. Please don’t hesitate to reply if you have any questions or require additional support—we’re here to help. Thank you for your feedback. It helps us improve and better support merchants like you moving forward. Best regards, Pat Booster Apps Support Team
2024-12-23
communication was clear and to the point Great to hear the communication was helpful! If you need anything else, just let us know. - Kevin & Booster SEO Team
2024-12-23
Rain was super helpful and shared suggestions to optimize the store Glad to hear the support was helpful and provided valuable suggestions! Let us know if you need more assistance. - Kevin & Booster SEO Team
2024-12-22
Really impressed with the app so far. Super easy to use and also gives simple actionable steps to help improve your site further. I recently asked a question to their customer service department, and Rain was fantastic. Not only did Rain help with my query quickly, but also proactively gave some small tips for my store, so I left learning a lot more than I had initially thought and feeling super happy! We're thrilled you're enjoying the app and finding it easy to use! Glad our team could help and share valuable tips for your store. Thanks for the kind words—reach out anytime you need assistance! - Kevin & Booster SEO Team
2024-12-22
they are quick to respond and have great service. Happy to hear you’re pleased with our quick and great service! If you need anything else, we’re here to help. - Kevin & Booster SEO Team
2024-12-21
Quick responses and a solid understanding of the subject matter. Happy to hear about your positive experience! If you need further assistance, feel free to reach out anytime. - Kevin & Booster SEO Team
2024-12-20
Very easy set up. Customer service is very quick, efficient, friendly and helpful! Great to hear the setup was easy and that you had a positive experience with our customer service! Thanks for the feedback. If you need further assistance, we're just a message away. - Kevin & Booster SEO Team
2024-12-20
Tnks for your support You're welcome! If you need more help in the future, just reach out. We're here for you! - Kevin & Booster SEO Team
2024-12-20
Yaci was very helpful, thank you very much You're welcome! We're glad to hear that you found our assistance helpful. If you need anything else, just let us know! - Kevin & Booster SEO Team
2024-12-20
Very helpful support and promising app! Glad to hear you find the support helpful and the app promising! Thanks for the feedback. If you need any more assistance, we're here for you. - Kevin & Booster SEO Team