Reviews for BOOSTER SEO & IMAGE OPTIMIZER

Alex was great in guiding me through everything Thank you for the great feedback! We're so glad our support team was able to guide you through everything. We're here whenever you need help! 😊 - Kevin & Booster SEO Team

I had a fantastic experience with this app, especially working with Alex. Their service was top-notch, and Alex was incredibly helpful and responsive throughout the entire process. Highly recommend! Thank you for the wonderful review! We're so happy to hear that you had a fantastic experience with both the app and our support team. We truly appreciate your recommendation! 😊 - Kevin & Booster SEO Team

Alex was fast, efficient and knowledgeable with my inquiries. She was very helpful. I haven't used the app yet but was pleased with the initial customer service. Thank you for the positive feedback! We're glad to hear our support was fast, efficient, and helpful. We hope you enjoy using the app, and we're here whenever you need assistance! 😊 - Kevin & Booster SEO Team

Amazing service and quick friendly help from support. Definitely recommend Thank you for the wonderful review! We're thrilled to hear you had an amazing experience with our support team. We appreciate your recommendation! 😊 - Kevin & Booster SEO Team

Pol was very helpful Thank you for the feedback! We're glad our support was helpful. We're here anytime you need us! 😊 - Kevin & Booster SEO Team

Very helpful first interaction - looking forward to exploring the app & seeing results Thank you for the great feedback! We're glad to hear your first interaction was helpful. Enjoy exploring the app—we’re excited for you to see the results! 😊 - Kevin & Booster SEO Team

Can't believe how fast support was, excited to see what this app does for our store! Thank you for the great feedback! We're so glad to hear our support was fast. We're excited for you to see how the app helps your store! 😊 - Kevin & Booster SEO Team

It works great and support is very active and responsive. EJ was very helpful. Thank you for the awesome review! We're so glad the app is working great for you and that our support team was helpful and responsive. 😊 - Kevin & Booster SEO Team

Izzy was incredibly helpful and efficient! She was friendly and resolved my issue in no time. Thank you for the wonderful feedback! We're thrilled to hear that our support was helpful, efficient, and friendly. We're here anytime you need assistance! 😊 - Kevin & Booster SEO Team

I had a brief chat with Izzy who helped me optimize my site. As quoted, the entire process only took a couple of minutes and Izzy was courteous and helpful throughout. She even made a recommendation and shared a 'how to' video with me. Highly recommend this app! Thank you for the great review! We're so glad to hear that our support was helpful and efficient. We really appreciate your recommendation and are here anytime you need us! 😊 - Kevin & Booster SEO Team

Très bonne communication, réponse rapide et courtoise Merci pour vos aimables paroles ! Nous sommes ravis d'avoir eu une excellente expérience avec notre communication et notre support. 😊 - Kevin & Booster SEO Team

Rain was very helpful. Great service. Thank you! We're glad to hear our service was helpful. We're here anytime you need us! 😊 - Kevin & Booster SEO Team

heute die App runtergeladen und mit Jon kommuniziert. Sehr netter und hilfreicher Kontakt. Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Wir freuen uns, dass unser Support hilfreich und freundlich war. Viel Spaß beim Entdecken der App! 😊 - Kevin & Booster SEO Team

it was great Thanks so much! We're happy to hear you had a great experience! 😊 - Kevin & Booster SEO Team

Great support from Jon and good offering of relevant deals Thank you for the great feedback! We're glad we could assist you, and that you're happy with the deals. We're here anytime you need us! 😊 - Kevin & Booster SEO Team

Zeer snelle reactie Bedankt! We zijn blij dat je een snelle reactie hebt ervaren. We zijn er altijd om te helpen! 😊 - Kevin & Booster SEO Team

My thanks to Yaci in support for answering some questions for me today and and telling me about Shopify Learn where I can see tutorials, online courses, and webinars for free from knowledgeable, experienced, and successful merchants. I just installed the app and so far its very impressive. I'll give it three stars but only because I just installed it. Thank you for the great review! We're glad our support team could help and introduce you to Shopify Learn. We hope you continue to enjoy the app and we look forward to your updated feedback! 😊 - Kevin & Booster SEO Team

Just started using this. Literally an hour ago. Score went from 20 to 90. Yaci has been AMAZING! Stellar. Phenomenal. Cannot sit to Learn more about this app! Thank you for the awesome feedback! We're thrilled that you're already seeing great results and had an amazing experience with our support team. We're excited for you to explore even more features! 😊 - Kevin & Booster SEO Team

Very good app and supportive customer service. Thank you! We're glad you're enjoying the app and had a great experience with our customer service. 😊 - Kevin & Booster SEO Team

Alex was extremely helpful, site verification was straight forward and easy to do. Thank you for the great feedback! We're so glad to hear that the site verification process was easy and that our support was helpful. 😊 - Kevin & Booster SEO Team

EJ was very kind, knowledgable, and helpful! Thank you so much for a seemingly easily verification process! Thank you for the kind words! We're so glad to hear the verification process was easy and that our support team was helpful. We’re here whenever you need us! 😊 - Kevin & Booster SEO Team

Jon is very helpful and quick to respond, i am starting the trial and will update my review once i have had some time to use the app. Thank you for the feedback! We're happy our support has been helpful and quick. Enjoy exploring the app, and we look forward to hearing your thoughts after you’ve had some time to use it! 😊 - Kevin & Booster SEO Team

Izzy was very helpful and super fast! Thank you! You're very welcome! We're so glad our support was helpful and fast. 😊 - Kevin & Booster SEO Team

I installed the Booster SEO app on my Shopify store, but my experience with their support has been frustrating. I've been trying to get help through their 24/7 support for several days now, but the issue remains unresolved. A Tier 2 agent even requested access to my store but never logged in to address the problem. Booster SEO provided me with a ticket number, assured me that my issue is a top priority, yet here I am still waiting with no resolution in sight. As a Shopify user, I rely on apps like Booster SEO to function efficiently, but this lack of support is incredibly disappointing. I hope this post helps bring attention to my unresolved issue and leads to a timely resolution. #ShopifyApps #CustomerSupportFail #BoosterSEO #SmallBusinessHelp Hi Falicia, Thank you for sharing your feedback, and I sincerely apologize for any frustration or inconvenience caused. We strive to deliver exceptional support, and I regret that your experience fell short of your expectations. I want to clarify the steps we’ve taken regarding your issue. Upon receiving your message on December 30, we immediately escalated your concern to our Tier 2 team, and our engineering team has been actively investigating the issue since. This specific problem appears to be related to unique elements in your store’s theme and recent Shopify platform updates, which have impacted certain app functionalities. Resolving this requires careful coordination with Shopify and thorough testing to ensure compatibility and prevent further disruptions. We’ve also sent you an email providing detailed updates, outlining the investigation process, and confirming the steps we are taking to address this issue. Please rest assured that resolving this remains our top priority, and we are committed to keeping you informed every step of the way. If you have any additional questions or require further assistance, don’t hesitate to reach out. Thank you for bringing this to our attention—it helps us improve and better support merchants like you moving forward. Best regards, Pat Booster SEO Tier 2 Support