Reviews for BON: Loyalty Rewards Referrals

Nice support!

A great app, simple to use and great service! Thank you again Sophie for helping me.

We love our Bon Loyalty Rewards app! They also have great customer service- everyone is wonderful, and Anna is super helpful. :)

Excellent support, Sophie has been extremely helpful.

Application facile a utiliser et intégrer à son site. Service client réactif et disponible merci !

Great, Working Smoothly and 24hrs Fastest Support I've ever seen. Really Loved it :)

This plugin/app has been a game-changer for my website—intuitive, effective, and exactly what I needed. The free plan offers substantial value, making it ideal for new or small businesses, while the next tier is affordably priced for those ready to scale. What truly stands out, though, is their exceptional support team. They’re consistently friendly, responsive, and quick to resolve any issues. A special shoutout to Anna from support chat, who recently helped me not only fix a branding issue but also guided me to additional settings to better integrate the app into my store while allowing my brand to shine through their plugin. 5 stars—highly recommended!

Hello Bubbleman Performance, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel. Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.

I have been using the BON: Loyalty Rewards Referrals app for a while now, and I am beyond impressed! The app is incredibly user-friendly and offers a seamless experience for both setting up and managing loyalty programs. The customization options are fantastic, allowing us to tailor the rewards system perfectly to our brand's needs. What truly sets this app apart is the customer service. The support team is exceptionally helpful, responsive, and always ready to go the extra mile to assist with any queries or issues. They’ve made the whole process smooth and hassle-free, which is invaluable when running an e-commerce business. Highly recommend this app to anyone looking to enhance their customer engagement and loyalty. It’s a game-changer for our Shopify store!

I've just installed BON due to it's really good pricing structure compared to a previous app. From install, I've had support from Jean who has started guiding me through the integration process. Support like this is invaluable. Thank you Jean!

The customer service is efficient. Sophie was really helpful and kind. I recommend it.

Je démarre avec l'application donc je ne la connais pas vraiment mais je mets un avis pour le service. Cela fait 2 nuits que je contacte le service clients et j'ai une réponse de suite. C'est vraiment incroyable d'avoir un tel service très pro, c'est assez rare sur internet et surtout une vraie aide. J'ai vraiment été accompagé pas à pas. Je pense que l'appli est très bien car pour avoir un tel service client, l'application ne peut être que performante. Je recommande à 1000%. Je reviendrais Merci Cara donner un avis quand j'aurais un peu d'expérience avec l'application. Merci Cara.

Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!

Fast and prompt response.

Great app, successfully solved my problem.Hazel and Sophie's professionalism and prompt replies solved my problem. Definitely recommend!

I'm a beginner in Shopify and just got BON downloaded a few hours ago after seeing a really good review on YouTube. My goal is to set up a nice loyalty program for my clients, but sometimes things can get really complicated. One thing I can say for sure is that the customer support is insanely quick and ready to help you whenever you need it. Anna helped me so fast that I can assure you she's the Flash reincarnated XD! Thanks once again for the support! For now, and without a doubt, I recommend this app!

My customers reported difficulty using at checkout. Where the cart would flip out and not show the correct items in the checkout screen. If this continues the app is completely useless and pointless.

Amazing app! It works exactly as I want. Thanks to Jean and Maxxie, who took me through the whole setup and resolved my requests on time. It works perfectly now with my theme, and I recommend everyone to give a try!

Maxxie and her entire team are great! They typically reply fast, and their support goes beyond what's asked! Thank you so much, the BON team, for creating such a good product and providing such outstanding support.

Hello Hellobari, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Responsive, helpful and flexible support. They will support you all the way! Thank you all!

What an exceptional team - Always available. The Loyalty Program is easy to setup & has all the features I need. I am very happy with the various customization options available! I would highly recommend it! Thank you Cara, Mia, Maxxie & Lucas for attending to all my questions & your help.

Er super glad for appen, og kundeservicen er i top! Har kun haft gode oplevelser, og svar på mine spørgsmål - især Maxxie har været rigtig sød til at hjælpe. Super god support, og hjælp med at tilpasse appen til vores behov!

I recently had the pleasure of dealing with Jean from BON and he was super helpful answering all my questions. I've just upgraded my plant from my Early Bird subscription. Big fan! Keep up the good work team, and thanks for your help Jean.