Reviews for BON: Loyalty Rewards Referrals

I am at the process of launching the loyalty program to our customers. The features look good, but I cannot give a review on how it works , yet. I can however absolutely praise customer support. It was prompt and very helpful along the setup replying all questions and helping to clarify features and benefits. Special Thanks to Courtney and Cara!

Brilliant app. Game changer.

We are just beginning our partnership with the Bon App. So far the experience has been very positive. As with anything new there is a learning curve, any issues that have come up have been handled quickly and professionally. The Bon App staff is there to help 24/7.

Just got the app and thus far the customer service has been fantastic. Hazel has been a big help in answering questions and back logging rewards. Apart from a few clarifications, the app is super user friendly which is great for someone like me that is not tech savvy. Thanks thus far!!

great customer service Hello Peridot, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

support is great by Maxxie, Maandy, Courtney awesome! Hello ROVE, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

BON Loyalty Rewards & Referral is fantastic! The onboarding was smooth and intuitive, with a helpful setup wizard. The support team is friendly and responsive, guiding me through data import effortlessly. The app’s free plan is robust, and the $25/month plan offers great customization and analytics. My customers love the loyalty page, and I’ve seen more repeat purchases. Highly recommend this affordable, user-friendly app for Shopify stores!

We couldn't be happier with this app! It is easy to use, quick to set up and has many different customization options. The biggest reason we rate this with 5 stars (and would go higher if possible) is the tremendous customer service and technical support. Cara and Mia have both gone above and beyond for us and were incredibly kind on top of everything. Cara had to deal with a myriad of random questions and hypothetical situations from me yesterday. She patiently walked me through each step, explaining not only how to deal with the situation, but also options for different ways of approaching our concerns. She also connected me with tech support on a theme issue and it was updated within minutes. Chat support can be challenging and these two lovely ladies made us feel understood and valued. Thank you both so much for your help with our program!

Thanks for the amazing support Hazel, Maxxie!

The customer service was very prompt in every reply and also helped me solve a lot of problems, very good.

BON Loyalty has been a great addition to our store, and the support from Hazel and Maxxie has been outstanding. They’ve been incredibly helpful and responsive, making the whole experience smooth and positive. Highly recommend BON Loyalty to any merchant looking for a solid loyalty solution with a caring team behind it! Hello Times Perfumes, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

their support is the fastes i have ever seen Hello BLISSAL, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

J’ai installé la version gratuite de cette app sur ma boutique et elle offre déjà pas mal de fonctionnalités, c’est vraiment bien ! Petit regret sur la mise en forme des mails que l’on ne peut modifier qu’en version payante. Mais c’est le jeu ☺️! J’ai vraiment apprécié la disponibilité et la gentillesse des équipes pour l’assistance à l’installation. Bonjour Le Deli Cat, Merci beaucoup d’avoir pris le temps de nous laisser un si bel avis 5 étoiles ! Si jamais vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l’adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les façons possibles!

Hazel from Support Restored My Legacy Plan - Outstanding Service! I ran into a major issue after reinstalling the Bon app – my original "Early Bird" legacy free plan, which I had as a founding member, was lost and I was put on the standard free plan. I contacted support feeling pretty frustrated, but Hazel provided absolutely outstanding assistance. She understood the situation regarding the legacy plan, patiently listened, and took the initiative to escalate the issue to her team and developers. Despite the plan being discontinued, Hazel arranged for an exception to be made and successfully got my original Early Bird plan reinstated as a token of appreciation for being an early supporter. This level of customer service, understanding, and willingness to go the extra mile to make things right is rare and incredibly appreciated. Thank you, Hazel and the Bon team! Hello Easy Kasting, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Es muy buena app, muy versátil y fácil de usar, excelente atención por parte de Cara. Hola CV Directo, ¡Muchísimas gracias por tomarte el tiempo de dejarnos una reseña tan maravillosa de 5 estrellas! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear directamente con nosotros a través de nuestro sitio web o escribirnos a help@bonloyalty.com. ¡Estamos aquí para ayudarte en todo lo que necesites!

super application et très bon service client Bonjour L'éclat Bijoux, Merci beaucoup d’avoir pris le temps de nous laisser un si bel avis 5 étoiles ! Si jamais vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l’adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les façons possibles!

Yes 100%. Mila the customer service support was very helpful and was a great support to me when I was stucked with my shopify store setup. She was very helpful and made my day. Thank you soooo much for your help. Hello Joyce Wellness Studio, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

We've been wanting a loyalty scheme for our site for years now, but could never find that right one that was reasonably priced and did everything we needed. Bon has been the perfect fit for us, and their customer service from the beginning has been amazing and speedy with their response, especially Maxxie Hello Tonic Studios USA, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Hello Avilia Home, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Cara was very kind in explaining the app and all its features. I can't wait to officially implement our loyalty program with Bon. They truly have everything we need and at the best price among other apps I've reviewed. Hello Ecomas Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

In the trial, it looks good，Customer service is very professional. Hello TECASA KITCHEN, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

great service Hello Coast Clothing Co, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

My first impression with Maxxie was good. She was helpful, kind, and knowledgeable, and I had a lot of complex questions and Maxxie stepped up to the plate with each and every question and concern I had....the whole process took about 30 mins as I was new to the app and setting it up, so I had a million and one questions....Thanks Maxxie. Hello Lost Manly Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

I was attended by Hazel promptly and professionally. My queries were answered and I was able to proceed with loyalty program. Hello 360 Wellness DNA, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

Excellent customer service and the app has everything we need. Hazel has helped us out anytime we've needed help! Hello Kalevala, Thank you so much for taking the time to leave us such a wonderful 5-star review!
 If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!