Reviews for BON: Loyalty Rewards Referrals

Excellent Service

I am absolutely thrilled with the exceptional service I received. Not only did BON provide an amazing platform, but Anna, a member of their team, went above and beyond to ensure my experience was extraordinary. From the moment I signed up for BON, I was impressed by its user-friendly interface and extensive rewards selection. However, what truly stood out was the personalized attention I received. When I reached out to Anna regarding my trial period, she promptly responded and extended my trial days to allow me more time to explore and enjoy the platform. This gesture demonstrated BON's commitment to customer satisfaction and their willingness to go the extra mile. What amazed me even further was the exceptional support I received, even on New Year's Eve. Anna was not only responsive but also incredibly helpful. I had a minor issue with a watermark, and her team promptly assisted me in removing it, making my experience on this special day even more enjoyable. The dedication and responsiveness of Anna and her team truly exceeded my expectations. Thank you, BON, for providing such an outstanding experience. Anna and her team have truly set the bar high for exceptional service and support. I am excited to continue my journey with BON in the future!

Amazing and accurate service and special thanks to Anna. She was helpful and quick responding to my inquiry

Anna provided exceptional technical support for my Shopify store. Her expertise and responsiveness were impressive. I highly recommend her services for anyone managing a Shopify store. Thanks to Anna for contributing to the success of my online business!

I've have issues while using this App. However, I got great support from Anna who is super nice and very knowledgeable to help resolve issues immediately. I'm happy with customers's service. Would recommend to use this app to grow your business.

I just joined the program and so far everything seems very straightforward and simple. I did had a little trouble finding or figuring out how to display it on my store, but Maxxie did an awesome job directing me and answering all of my questions. She made sure that everything was in order before moving to the next question. Thank you!

First Off, Anna (on the night shift) was great and took the time to answer all my questions. She gets 5 stars all by herself. Plus the Development team got back to me quickly after hours with positive news about an import question. So 5 stars there as well. So far, I have not used BON yet in the real world yet. We are still setting up our Shopify store and POS. BON seems to have decent functionality compared to its competitors in the same price range and higher. To get the level of functionality I need I will have to set up at their growth level. We are porting from another program that was tied to our previous POS and had a few more features for a little less money than BON will have, but nothing that is deal breaker. So far I have found BON intuitive, and it has a lot of capability to engage customers. 6 Stars when we see custom emails, time limited single rewards attached to emails, and my pie in sky feature: a separate mobile app. This looks like it will be a solid choice moving forward.

Omeka Bath & Body

2023-12-28

United States

Cara helped me understand thoroughly about setting up my rewards account. Very prompt and clear. Thanks for all your help and i would definitely recommend. Game changer for my business.

This app is exactly what I have been looking for. I had tried a few others before but I didn't like them. Glad I found BON. I also had a little issue with the customization but the customer service was superb. Anna helped me solving the issue even when it's Christmas holiday time, I really appreciate it. Forgot to leave a review because I got distracted haha so this is a bit late. Thank you!

I like the app's simplicity and no-nonsense features. It helped alot in customer acquisition and retention with my other businesses, so I am using this now for my latest project. Id like to commend Genie for the very prompt assistance to my queries and request

Highly recommended

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

Genie was helpful and fast at replying to my questions! I would recommend this app to all as it is easy to use and the support is great

Best price and better than the one I've just uninstalled. Easy to use and customize. Staffs are excellent, they are always online and was able to assist me on Christmas!

Great support and customer service

Good support

We decided to trial BON loyalty app for our site, and needed a minor design customization. The staff is very responsive and the dev team got our request taken care of within 1 business day. So far we are happy with the tools and attentiveness of the team! Thank you to the dev team!

I just finished installing and setting up BON on the free plan on my store. It was very intuitive to set up and the few questions I did have were promptly answered by Anna via the online chat. It was only a matter of minutes before I had everything I wanted customized and activated in the store. As someone completely new to eCommerce and Shopify with a new small business, I knew I needed a referral program that was easy, affordable, and effective. From everything I've seen so far Bon is all of those things! While the free plan has all the essentials I need for start up, some of the extras that come with the paid plan where enticing. I'm pretty sure I'll be back for those after things pick up.

Great Support, Anna was awesome

Working with Anna was delightful! Their customer service team was readily available to address any questions or concerns throughout the setup process. I'm excited to see how the reward program works for my website!

Great support from Cara and Emile! Cara even helps me remodifize the code to make the widget more fitable to the website!!

An awesome app, smooth, pleasant, and in French—it’s the best! Reasonable prices, advanced customization options even for the free plan! The customer service is very friendly, always attentive, and ready to help. It’s perfect for me !

I have rarely experienced such good support. Thank you Anna! The app is working perfectly so far!

Really great customers service from everyone at BON, always really helpful and quick whenever we have needed support.

The app is very easy and simple to use. The customer support team are very friendly and helpful. Cara solved my problem in no time! I have high hopes that this app will do wonders for my store!