Reviews for BON: Loyalty Rewards Referrals

the most kind and effective customer support in my life

Easy to Set up + a fast and helpful support team - Sunny was the agent and she was extremely professional and efficient in solving my issues

Great app – easy to install and set up the rewards system. Highly recommended. Anna at Bon's customer support is awesome – any question was responded within a few minutes!

Fijne app. Goed te integreren, en zeer behulpzame klantenservice

Just started using the app. Loved the customer experience. Aster has been very patient with my queries and was helping set up the app and solving the queries for almost an hour. Couldn't have asked for a better experience for a first impression!

Excellent customer service through the free trial. Maxxie answered all our questions accurately and promptly. Our only issue is with the app itself and not being able to customize certain features that are critical to our success.

Adored Boutique

2024-02-08

United States

Anna was super helpful, responsive and met my needs quickly and easily.

This app is amazing. Does everything I need and more. I love that my customers can earn points. Helps with loyalty and rewards.

Easy to use and great service from Anna!

Amazing app with outstanding support. Very responsive and good help. Also the app has a lot of features what we need in order to create a good loyalty program.

William Glen

2024-02-06

United States

This app is silly - it has no ability to filter sales channels (why accrue points for amazon shoppers when amazon disallows marketing to their customer) and they don't stand behind their promises. Last year they PROMISED me that amazon customers would not affect my account's order limit and that they were working on a filter. Apparently my customers are not accruing points and this company seems not to care. I say look for another app - I am!

Sehr schlechte übersetzung und nicht zu ende gedacht. Hat Theoretisch potenzial

Maxxie is the best Support Member 5/5

A Very Nice APP to increase sale

We recently made the switch from a much more expensive loyalty program to the one provided by the BON team. We should have done it earlier. We are incredibly grateful for the prompt attention and assistance that the BON team consistently provides whenever we have a question. It is truly remarkable!

Great app with a lot of flexibility when it comes to customization and multilingual support. Maxxie, Chelsea, Cady, Anna and Cara have all been extremely supportive and helpful in explaining the features along the way of our implementation that will soon go live and interfacing with the developers to fix a couple of things that were needed for the app to work seamlessly on our theme. So far so good for the app and the support team. Well done!

Very helpful in helping me set up, and answering questions quickly and friendly. I am on a demo right now, but I expect to see this sort of customer service in the future, too.

Maxxie is so sweet and was very helpful. She truly cares and she shows that well. my experience with support through chat was very personable. Thanks Maxxie, you're so great!

After using another loyalty app, I was so glad to find BON! It is so much easier to use and the support is amazing! Highly recommend to any business owner wanting to reward your loyal customers. These programs really work in building business. Thanks BON!

Maxxie was very very helpful. Im switching over from a very well known loyalty app to Bon bc of how well it fits within my budget & the amazing features.

the services they provide are very quick. they solve any problem within minutes. I loved their service and responsibility towards their work

Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!

Hello Right4Paws We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

This app is very easy to learn and navigate. Straight forward with no fluff. They have great customer support like Anna whose fast responses to your needs come with a happy tone.

Great service and easy install, had a small issue with display that was cleared up in seconds with the amazing help form the support rep Anna.