Black Clover
2025-04-10
We're new users, but so far, the customer service has been top-notch. Mia has been exemplary. Hello Black Clover, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Skiya Sports
2025-04-09
The best support team I have come across. Hats off to BON team. Highly recommended Hello Skiya Sports, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
AMORESY
2025-04-09
Most of the features are easy to use and the customer support is excellent (shout-out to Mia). It integrated very well onto our website. The only frustration so far is the high paywall locking out certain features such as VIP tiers. Hi AMORESY, We’re truly grateful for the opportunity to serve you. 💖 Your feedback means the world to us as it helps us continue improving and providing you with the best experience possible. Rest assured that our pricing has been carefully planned to meet the needs of businesses of all sizes. Our Growth plan, for example, includes many premium features such as VIP Tiers, Points on the product page, and more. However, we understand that the gap between our Basic and Growth plans may still feel significant for you, and we recognize that financial circumstances can vary. That's why we've personally reached out to you via email with an exclusive solution for your store. We truly hope you’ll consider it and get back to us, as we're always committed to providing our valued merchants like you with a 5-star experience. 🙏 We look forward to hearing from you.
2025-04-09
Great customer service and ease of use Hello Little Canadian, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
New Cascadia Traditional
2025-04-08
So far the online support has been very helpful as I navigate through the trial week. This gives me confidence that I will be able to sort out any issues that arise. Hello New Cascadia Traditional, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Antidox Series Official
2025-04-07
very good service ❤️ I like BON customer service so much, she is so helpful and fast in response. thumb up Hello Antidox Series Official, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
MENA
2025-04-07
You can't fault the customer service and assistance. They are always so helpful when you have a problem. Hazel was great today in helping me work through a few issues and was resolved very quickly. Hello MENA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The Vitamin Outlet
2025-04-04
Just installed Bon Loyalty and faced a small teething issue which is my lack of setting up. Hazel quickly send me two simple instructions to get it going. Amazing knowledge and the ability to understand my needs impressed me so much that I couldn't help it but leave this lengthy review . Is good that Bon Loyalty uses "real" people instead of chatbot . Thanks Hazel once again. Hopefully won't need you anymore in a few days time when the website goes live . Hello The Vitamin Outlet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Fighting Eel
2025-04-03
Jean and Hazel, Very pleasant and helpful Hello Fighting Eel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Boardriding Maui
2025-04-03
Great app for loyalty program. We initially tried another highly rated app, but it kept crashing and customer service was very much lacking. We then installed BON, and it's been great. Very easy to set up, and the customer support is amazing. Both Mia and Hazel were extremely quick to respond with helpful information. Highly recommend! Hello Boardriding Maui, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Commalax PH
2025-04-03
Hazel, is a great help for me today. With good communication skills and knowledgeable in the program. She talks to me like a friend, so I get to be comfortable right away. Hello Commalax PH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
DREAME MART OFFICIAL
2025-04-02
Hello DREAME MART OFFICIAL Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
ENROAD
2025-04-02
Hello ENROAD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
moheitea
2025-04-01
⭐️⭐️⭐️⭐️⭐️ Great app with lots of features and smooth integration. Big thanks to Hazel for her quick and super helpful supportm she made everything easy! Highly recommend BON Loyalty if you're looking for a reliable rewards solution. Hello moheitea, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Groundingtime
2025-03-31
The customer service response is very quick, the attitude is great, and it’s simply amazing! Hello Groundingtime, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
CREATIVE STUDIOS
2025-03-30
Mia was incredibly helpful when assisting to set up my new shop! She was able to assist me with a small customization and answer all of my questions. Overall the app has been incredibly simple and easy to set up! Hello CREATIVE STUDIOS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
2025-03-27
Hello Little Bearnie, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
LOBITOS&CO
2025-03-27
Using the BON app is a fantastic experience! The support team is incredibly fast and always ready to help with any issue. Their efficiency and dedication make a real difference. Highly recommended! :) Hello LOBITOS&CO, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Waschparfüm24
2025-03-27
Just getting started – and Hazel made it BON-tastic! We’re just about to launch our loyalty program with BON, and wanted to make sure everything was set up the right way from the beginning – and honestly? Thanks to Hazel, everything went smoother than freshly folded laundry! Hazel didn’t just set everything up professionally and super quickly – she was also so friendly and helpful that we’d happily invite her for a post-work drink (if she didn’t keep disappearing at the end of the day ). She walked us through every step, responded instantly, and guided us through all the testing with patience, humor, and an insane level of support. We now feel totally ready for launch – all thanks to Hazel, who took her time and made it feel like we had a personal loyalty coach on standby. Honestly, it seems like she has a built-in BON-radar for any questions that come up. The app itself looks polished and well thought out – but even if it weren’t, we’d still give 5 stars just for the support. If everything continues the way it started, we’re in for a great ride with loyal customers and (hopefully) more chats with Hazel! Huge thanks, Hazel – you’re absolutely BON-derful! Hello Waschparfüm24, Thank you so much for taking the time to leave us such a BON-derful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Frans de Grebber Coffee Roasters
2025-03-26
I have recently started working with BON and I am very pleased. You are helped so friendly and well. Greetings, Frans de Grebber Thanks Hazel Hello Frans de Grebber Coffee Roasters, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
SavageBud
2025-03-25
Un service client au top avec Courtney ! Très réactif, à l’écoute et vraiment serviable. J’ai été agréablement surpris par la gentillesse et le professionnalisme. Je recommande à 100% ! Bonjour SavageBud, Merci infiniment d’avoir pris le temps de nous laisser un si bel avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez surtout pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à l’adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!
MARMATI
2025-03-25
Amazing app also with custom solutions. Really helpful team. Hello MARMATI, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
balizen
2025-03-24
The customer service is timely, helpful and friendly. Any problem you have with it they can help you solve! (and we're on the free plan). Mia has been helping me and she's great :) Hello balizen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
DragonGuelph
2025-03-24
Hazel in customer support was incredibly helpful in onboarding me. I've chatted with various customer service agents, but Hazel is the first person who has actually been helpful. If I wasn't already sold on BON due to ease and pricing, I would be after Hazel's help. Hello DragonGuelph, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Sex Doll Queen
2025-03-24
This is the most AMAZING loyalty app I found after 2 days of research. It is perfect for small businesses with a limited budget. You can access most functions on the free trial and more advanced features at an incredibly low price. I have to mention how Hazel helped with everything. I can tell that it is a very warm and friendly team. She helped me set up everything and made sure everything worked. Definitely 12/10! Hello Sex Doll Queen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!