Reviews for BOLD Discounts ‑ Flash Sales

This app is a MUST HAVE app for every store. This is the second time I buy this app one each for my two Shopify stores because I find any store simply can't live without this app.

Very easy to use, and with very good customer support! Recommended to those who don't have HTML knowledge like me. Well done!

I was facing some problems with the app initially, but the support tean was very responsive and provided great support! I d def. recommend the app!

I have had this app for many years now. I really don't know where my online business would be without it. I am writing another review today as the customer service that I received from Michael is TOP NOTCH !! I really appreciate what the bold app people do for my store. Thank you again.

App works as advertised and customer support is awesome. We use this app in combination with the Product Options App (also by Bold Apps) to create awesome packages in our store.

I think this is the best app on Shopify for sellers like us, who do promotions and events frequently. Easy to use, so many different hassle-free features. Love it.

This app fills a big gap in Shopify's functionality. In addition to buying this app, I 'bought' their services to install the Sale icon capability on my site. There were a couple of hiccups, but Bold's staff promptly fixed the problem. Now I want to start using the Daily Deal!

Product Discount is my secret weapon. Seriously, it just produces sales on demand. I use it sparingly throughout the month for hard cases limited time specials. Creating quick 20-25% sales on all my products and it just gives me a boost for the time it's on. I wish there was a way to link this to an automated email to all my clients (this is something you might want to do using another app) but the fact that Product discount let's you add a countdown to your sale is what makes it magic. Clients will act on a limited time special and you'll see your sales go up just for that time. Even more a day before the end of your sale. I like that they recently updated the app's visual even tho I think they could make it better. It's easy to use but can be a bit confusing the first time you activate it. Still, this is one of my best Shopify app to increase my sales.

The team at Bold is so nice and helpful! I installed the code on my shop (http://horses-store.com ) but couldn't get the tags to sit in the correct place. Marty fixed it for me in no time. Very nice, especially considering the fact that I'm in Australia and they are in North America so on completely different timezones. Have ordered some of their other apps as well, can't wait to see what difference it will make to my sales results!

Great app and excellent support from the team.

Needed to put individual items from different collection on sale and this app does exactly what I wanted. Did have a little trouble with install (because I'm not that tech smart), and asked for help. They had it done in less than an hour. Then had 1 other issue and emailed them back and it was resolved in 10 minutes. Great customer service!!! Thank you. Phil Seidel

Very nice Add on, highly recommended it if you want to add some help on your website.

It's very easy to use, the scheduling functions works, and the help installing the sale icons into our liquid templates was fast and correct. We're just beginning to learn the app, but there's no question it'll make our store admin / sales admin much more efficient. That opens up the possibility of many more promotional strategies. Well done.

Love this app, we have a few discounts running 24/7 with this, it always works like it's supposed to

Product Discount App is great. We use it to offer special prices for a week on a count down timer which is great. Easy to set up and have operating. We now run weekly specials for our visitors. Highly Recommend. Craig Fiori

I am just getting started with this app, but judging from their training video, it seems like a breeze to use. Their customer service thus far has been superior, and they were very accommodating to supporting our specific needs as nonprofit organization.

This app saved me a ton of time. Very easy to use - pretty self explanatory but also has good tutorials and videos. I've only used the basic package so far but it looks like there is a whole lot to this app. Looking forward to trying some of Bold's other apps.

Fantastic app - I've been using it for a few months and it works great. Easy to use, the daily deals are a great idea. I've never had any trouble with it and when I needed help it came quickly.

Famille Summerbelle

2015-01-12

Netherlands

Excellent app that dramatically improved our promotions. Very quick to set up too.

I love this app. Makes having sales so easy. Just a few things to do which only takes a couple of minutes and you're set. The app is definitely worth getting.

This app is really easy to use and a huge time saver! I love how the discounts are timed so I don't have to remember to change product prices after a sale is over.

CAVEAT EMPTOR, support for this app is mediocre, time consuming, and very frustrating, and I'm really just too busy for this crap. Their communication skills have thus far been very limited, and I don't know if the issue is: a. there is a communication disconnect and they don't understand what I am asking for (although I'm a pretty lucid and a direct communicator) b. they are dense c. they are lazy d. they really have no idea what it's like to run a small business Regardless, I'm regretting buying the app and I wish I'd gone with one of the other apps. Sale Icon and Countdown Timers are not part of the initial app, they have to be added afterward, which might be OK if you are a code-head, but if you're just a regular small business owner you'll have to pay them to install it for you. The price isn't horrible, I was ok with that, except they don't tell your any of this until you've already BOUGHT the app, and then the info is provided in an email. A link is provided in that email to a web page you won't be able to find it any other way, so DO NOT DELETE THAT EMAIL! On the web page it tells you to choose your Sale Icon & Countdown Timer choices, but it doesn't have a button or link illustrating your choices. There is a button at the bottom of the page that says "GET HELP" so I clicked it, thinking it would send me to a reference page, but it just billed me for the service. When the system asked me to Refuse/OK the charge I refused it (as I was nowhere ready to move ahead) and it still registered me for the service. I then emailed them, explaining that I was charged, was not ready to move forward, and was having a hard time finding my choices. They responded, offering to refund the charge and offer the services for free. Several more emails were exchanged, thanking them for the freebie, but I still needed the webpage that illustrates my choices. They kept sending me emails asking me to give them access to my shopify site, and I kept replying that I needed them to send me to the appropriate page with the options. They didn't get back to me over the weekend, despite the fact that I told them time was of the essence, and all I needed was for them to send me a link to the appropriate web page - not rocket science, and not a lot of work. Monday morning they replied with a small, difficult to read screenshot of a the appropriate web page, but no link or http address to the page it originated from. Seriously?! I finally excavated the email I referred to above (the one you should not, under any circumstances, misplace), found the link, and it appeared to be the page the screenshot was referring to. THANK GOD! I finally found the options I was looking for, and then found that they don't have any illustrations of what the different option will look like on your web page. Not super helpful if you don't want your online store to look like a MySpace page. Other Issues: 1. They don't have videos for all of their options. When you click the video button it says they are making one. 2. You can't find answers to all issues on the support page. For example, they don't have any support showing your options for Sale icons or Countdown Timers on the support page. ADDENDUM After I posted this review I received an email from one of the co-owners offering apologies and the following choice bits: "Everyone at the office read it and it's really made us all depressed." "...when I saw him (customer rep) read what you wrote that and called him dense his face just sunk, he feels really bad." "This review has really put everyone in the office into a depressed mood so I wanna do what I can here. It's the meanest review we've ever got, and right before Christmas... :-( " I'm not sure this company is run by adults, definitely not business people. All I want is software that works quickly and easily so I can get on with the work of my business.

Awesome app! Fairly easy to use. The setup may be a little difficult to a non-tech savvy person but the BOLD team helps you with it very quickly! Once it's been installed it's easy to configure and just saves SO MUCH time! Install it NOW!

Fantastic! Loving it so far. Really simple to use after a little getting used to and customer service is super helpful. And most imoportantly the customers are loving it!!!

Great app, Easy to use and well thought out.