Reviews for BOLD Bundles ‑ Product Bundles

I added this app to my store using their "auto installer". The app broke my website and I had over 3 hours downtime before I was finally able to reach anyone at Bold Commerce for support. Would think extremely hard before installing any of their apps again.

This app used to work fine, now it doesn't display bundles on one of the side stores we have. Unfortunately I installed it on another store we have before checking the recent issues After installing I had major issues, tried uninstalling and it breaks the cart process. It leaves unwanted code behind that I had to manually remove to get the shop working properly again. Here's what I did: 1. Uninstalled the app 2. Deleted the "bold" files in editor (2 files, one .liquid and one .css) 3. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}" 4. ??? 5. PROFIT! Going to try another bundle app, this one is no longer good and uses bad coding practices. Feels like you're being held hostage when you don't want to use the app as their "tutorial" on how to uninstall recommends to just leave the app installed!!! Disgraceful practices.

Early days lots of frustration, deep breath, go again, progress being made now that support have done a manual install...

Hey, I see some of you guys also had trouble when uninstalling. My store is also messed up after unistalled, does anyone have suggestions. Would be greatly appretiated

Great app. picture qality need a small update so you can select picture quality, the developers work on it.

Easy to install and use. We have seen meaningful incremental sales from the bundles. We needed some help to place the app in a different spot on our page, and got the support we needed quickly, most recently from Ebun.

Super simple to use. Great way to create add on sales and, in our case, create a heavily discounted developer bundle. Can combine with additional discount (tied to program registration, for example) to drive more purchases.

I'm verry happy with this app. I can create bundles for my products, I hope this will help to sell more! It's a pitty that I have to pay 10 dollars more if I want to use a product several times. I hope my sales will make it up for this

I'm updating my review from 1 to 3 stars as Bold Support did finally reach out to me and was very helpful. One issue was that there were inconsistencies in the branding marketing of the app that made the support request tenuous at best as I could not find the product name in the drop down menu—support page did not list Bold Bundle but as Product Bundles. Looking forward to see if the coveted feature is actually available. Given they were kind enough to extend the trial, I may return to it. Installed to promote Buy One Get One 50% off as a feature stated as supported in its blog. Did not find the feature and submitted a support request. Never heard back yet the support status was marked as 'solved'. Skimpy documentation at best. Do not recommend.

This app broke my checkout page after uninstall, luckily some of our customers were complaining right away. We had to delete some codes for our checkout page to work again. I do not recommend installing this app, especially if you're someone like me who doesn't know anything about codes.

Absolute disaster. Price was gone on my shop, The page refreshed every time i changed quantity. and many more problems. And the worst is after i deleted the app the code was still there. I tried to contact them but they are not responding. I have to active my backup and start all over again with 40 hours of work LOST. I hope they will help ASAP . But i am not happy at allllll

Excellent customer service, they helped me install Bundles quickly. The app itself is simple to use and I've seen a huge increase in order size.

We implemented this app for our December promotions and it worked so well that decided to keep around permanently. Not only it was pretty simple to setup, it increased our average cart value by almost 35%!

This apps works great on my friends store but in my case it just mess up my whole store, good thing i did backup my theme. Hopefully they will find ways to resolve it.

Great options and great value for money- the conversion rate for our store would not be nearly as high without it!

We tried out this app to help us do bundle deals for the holidays. We experienced a bug with products requiring a variance selector because of an issue with our Theme. I reached out to their support and Harry got the problem resolved literally within hours from my first outreach. If you're looking for a way to cross-promote your products, offer bundle deals or buy A get B free deals, you can stop looking. This app works great and their support is top notch! Will def recommend.

AMANDA PEARL

2018-12-18

United States

We installed the app a few weeks ago and have been really liking it. Above all the great features that the app has, the customer support is AMAZING!! Our site needed extra finessing and Val, Kirtana, and Eric have gone above and beyond. It is such a nice feeling to know that you'll get a response in a reasonable amount of time, and know that they'll all that they can to resolve any question or concern. Very impressed!

this app is a shit app. broke my store when i uninstalled. it made a lot of changes with the css and the theme file. what piece of shit app. dont download this app guys

BOLD's support is amazing. We had a request that was handled promptly and efficiently by Stan! Thanks again for always been on top of support requests, it means the world to us when we're running live campaigns and things aren't working properly!

Not only does the app help us generate sales, their customer live chat is amazing! Samuel and Tim helped us out a lot with tweaking a few crucial edits. Those guys are the best!

TOGS

2018-12-11

United States

Samuel helped me get Product Bundles running today. I believe it will increase sales during this holiday season. Sometimes the best "feature" of an app is the people behind it. Samuel is one of these people. He took the time to help me layout the widget just right and when things got a bit too techy, he took the reigns and made it happen. Samuel represents the best of Bold's brand. I've found Bold apps to be valuable and worth the small cost, Product Bundles is no exception. Thx

The Bold Bundles - Product Bundles team is incredible. I had a problem with setup and Cody, one of the customer service ninjas, was extremely helpful in helping me figure out the problem. He spent pretty much 3 hours with me on the line helping set things up. Incredible team, incredible product.

I have a lot of products on that are often bought together in varying combinations and tried bundling my self in the past, but could never keep a proper track of inventory that way. This is perfect! It looks great on the product page and updates inventory for me. Bundles are easy to create using Bold Brain which actually suggest bundles to you based on purchase activity and the two apps work together seamlessly. Have made loads of extra sales just by giving 5% off when customers buy a bundle on a product they were looking at and then were tempted by this! Great app! Bold customer service is second to none as well!

I've built a lot of eCommerce sites using Shopify, and I'm pretty much always using a Bold App to help boost sales. At the end of the day, the apps are paying for themselves. Excellent customer service, Guri was extremely helpful when I needed some assistance, I wouldn't hesitate to recommend any Bold app - thanks!

Perfect for all your bundling needs. I created Christmas bundles to increase the average order value while providing value for my customers. I had a collection page with all the bundles and linked my email list through to the bundles with great success. Thanks to Nir who helped me with all of the install :)