Reviews for BOLD Bundles ‑ Product Bundles

Had problems with installing this app but Parminder at Bold App Support was very helpful in resolving the problem for me.

Installed and set-up today. Will update this review after using. Pros: - Easy install - Easy to configure bundles - Bundle display on Shopify store looks clean and professional. Clearly communicates bundle products & pricing to customer. - By default customer can not apply a promo code on top of a bundle. This can save you from getting "cheated" by sneaky customers. However, you can enable this "double dipping" feature if you so desire. Cons: - Products with with multiple sizes import into bundle widget with sizes selected randomly. Could cause customer to accidentally oder product of wrong size and create unwanted returns. - Very restrictive for a paid app. Being able to use a product in 1 and only 1 bundle is a complete rip-off at $20/mo. There are other apps that offer everything in Bold's $20 & $30 plans plus more for less money. What Bold provides works well but the value is NOT There unless your store is already making $1000+ per day in sales. - If you use a product in one bundle then you can not use the category that product is in for a mix and match deal without paying up to the $30 plan. Complete rip-off. At the $20 price you should at least be able to have the product in a bundle and the category in a different mix & match deal. Product request: - Should be able to create progressive bundles by product or collection. Buy A+B save 10% Buy A+B+C Save 20% etc. This would give the customer the type of flexibility they are used to from Amazon and also help to avoid lost sales when the customer wants only 2 items in a 3 item bundle or 3 items form a 4 item bundle, etc. I believe adding this one feature would make Bold Product Bundles worth the existing monthly price (along with allowing collections to be used even when a product inside that collection has already been used).

Bold Bundle app is exactly what my Shopify store needed. Very easy to use. I got great support from Guri to get me going, but after that very smooth sailing. I must have to boost sales. I really like how it creates a page for your Bold Bundles. Fast customer support. Great communication. Highly recommended. Put it with the Brain and bundles are made for you.

ALPAKA

2019-09-01

United States

Just started using this app, but so far it's looking great. There are so many options to bundle your products plus it looks great on the website! The team is very responsive and they helped us set it up very quickly without any issues.

Sanshee

2019-08-30

United States

Great customer service and they help you set everything up. The app could be improved I'm sure, but the customer service is really nice.

Great customer service and communication when trying to resolve issues. Thank you Gursharandeep for such great assistance!

Awful support.. Didn't help to install it to my theme and it never worked on my site/theme, not recommended!

Super buggy- support never replied. Does not show up on the home page, disappeared from the new theme. and when I reinstall: This page isn’t working bundles.boldapps.net is currently unable to handle this request. HTTP ERROR 500

Great app to help our customers get the value they want - Rajni did such a great job helping me figure out how to use it!

I have lost more than a day of sales since installing this app. Still waiting on assistance. I don’t want to uninstall and risk losing 2 days work setting bundles up but will have to if this isn’t resolved soon. Please help urgently! Cart saying nothing in cart when you try to add a product.

We have been using Bold Bundles for years. Absolutely love it! We recently launched a new theme and required support. Rajni came to the rescue! :D

Great app, the support is really good ! I had a problem and had an answer quickly that fixed it. Really happy

This app was terrible, full of bugs that they were slow to fix and that cost our business money. When they did fix something it just caused other things to break. Way more hassle than it's worth and totally overpriced. If I could give it zero stars I would.

Very good app, the staff is very nice and helpful. Thank you very much. I will keep on using this app.

I am using this app to make product bundles. There was a bit of a learning curve for me, but I am getting the hang of it. I booked a phone call and Abjihit was the person who helped me. He was terrific. Patient and thoroughly explained things to me. I am happy so far and optimistic that this app will help me increase my sales averages.

Simran and Rajni gave me an excellent customer service, who taught me several things about the app, and I finally understood how bold app works

Melody and Guri were GREAT HELP!, Great customer service, I was in the live chat waiting for only 2 min and they help me to integrate perfect the app with my shop! Of all bundle apps, this one is GREAT as it blends exactly with your Shopify fonts, and colors, unlike others once you install them, some of them don't match the style! This one blends so well :)

Haven Mattress

2019-06-03

Canada

Ruined the coding, dont install this app. Luckily I manually backed up my theme. Otherwise would completely ruin the business! NEVER INSTALL THIS APP!!!

** Update, after this review, the customer service replied directly and double checked if all damage has been repaired, so prompt customer service, can't say else! I keep the message below like a manual for other users. When deleting the app, please follow below instructions to totally delete it: 1. Delete all the offers you have made 2. Delete the app 3. Delete all the liquids and snippets, including the hidden Shappify tabs. 4. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}" 5. Go to the product-template.liquid and delete {%- unless bundle_loaded == 'true' -%} {%- include 'shappify-bdl-load-bundle' -%} {%- assign bundle_loaded = 'true' -%} {%- endunless -%}

I just chatted with Aman regarding a bundle I was creating and I needed some help with pricing. He was so friendly and able to solve my problem in no time. We just started the trial of this app yesterday but now due to Aman's excellent customer service, I'm sure we'll be purchasing the subscription. Thank you! Maggie Bombard Soundtoys, Inc.

I used this app to create bundles on my store but it's full of bugs. Had too many issues and the support helps - although it's a very slow process. Hopefully, they will fix all the bugs.

Great app and great support team, thank you bold and a special thanks to Raphael Silva! you are a life saver!!

WARNING! If you add this app then remove it, their code will 404 your checkout causing serious loss of sales. We aren't the first company affected by this and is very slack on their behalf

Loses a star as it's choice of image size is very off sometimes making the display in the store of the bundles look ordinary. Otherwise the app is great, all the bundle types I need, though manual installation is not for the feint of heart if you have no development background (the automated installation fails on my theme due to how it is broken up). Fix the image size issue via a setting or better calculation, and 5 stars is waiting ;)

Second time I've relied on Product Bundles techs and they have done a greaat job. Very helpful and efficient. 5 stars . Thanks guys!