Reviews for BOLD Bundles ‑ Product Bundles

I'm just new to shopify, and currently building my store, but loving this app so far, but what I love the MOST is the amazing customer service that I've been getting. They installed the app quickly, and have come up with solutions and even made the modifications for me. I definitely recommend this app! Kari

Very impressed with bold apps so far. We just uploaded the "bundles" app and like it so far. If nothing else the guys at bold are professional and helpful. I will try and edit this message once we have used Bundles for a few months on our site http://GrooveLife.co

Seriously really happy with this app! The team is amazing and responsive, and the app works beautifully. I love that I have full control over CSS styling too

Useful tool, but customer support leaves much to be desired.

The app works really well however the liquid code update was more complicated that initially expected. The first use of the app also made the product photos wide and elongated which looked weird and not like the examples given. with some internal coding we managed to set maxiumum limitation for the product bundle display width which seems to work really well and now look awesome. There is a delay of up to 30 mins for any changes within the app to become present on the site which made it difficult during inital testing. Also we did not know that you can not bundle varients within a product. For example we wanted to bundle our rubber duck so that when customers bought a duck in each colour they recieved a discount. This does not work within the bundle app. We contacted the developers who replied really quickly and were amazing help and even pointed us towards another app that would do what we desired! PERFECT. Great help and assistance and now we have it running as we wanted we hope that it will encourage our customers to buy more!

Edge Mobility System

2016-03-08

United States

Great and simple to use app! They even offer a very fast and reasonably priced installation if you're not technically inclined with html, etc. Within 2 days of installing the app, I already had a user take advantage of bundling my two most popular products and saving 10% - Highly recommended!

really fantastic support and a very smart app. I would certainly recommend this to anyone who wants to build an offer with their audience and drive greater average order. Fantastic support service too

Very awesome, appreciate the help from the team when I have questions. Love how the app transitions into my store. Very happy :)

All-in-all, a good app. I chose to have Bold make the required edits to my template files code. This was possible to do myself but having looked at the (even well documented) instructions, it would have taken several hours to complete. I would have preferred the app not to require editing my theme source which would negate the need to consider these edits when it comes to upgrading or changing my theme in future. However, the performance and features are, so far meeting my expectations. It works well and does what is promised. One behaviour which took me a short time to accustom to, was that newly configured 'bundles' take a short while to appear and work correctly - this is noted and explained in the user notes. I required support after the installation, which was promptly and professionally provided. 4/5 :)

Very nice app. Great way to push extra sales buy showing bundled items in an item they are already looking at buying. Had a small issue on install nothing big and support fixed right away. and with 3 months of trail time. cant go wrong.

Outstanding, the Bundle app! I also downloaded the Marketplace app which I will be implementing on my site today! I've also downloaded the Upsell app! I am so eager to implement that one today as well! Back to the Bundle app; although a little coding was needed but the Bold app made seamless! Now I am just waiting on the revenue to fall in... Riccardo McKnight Co-Owner, Smart Electronics Now.Com

We just installed the second app from Bold just now these apps are super useful!!! The support team is there every step of the way if you need them and these apps will help monetize your store to another level. I highly recommend using them.

After 2 hours they had already installed and coded it into my account!

This app will work great if you are using the bundles as an upsell. If you want to bundles to be a stand-a-lone product this app will not work.

Worst App and WORST Support, there is a bug which is changing the price of the product and thus giving unintended discount to customer without the knowledge of the seller, When we reported this to support, its been about 2 weeks and they are just stalling by saying that they cant understand the problem, We have sent them screenshots, addad as staff, but they just cant understand the simple problem, theya are just stalling by saying that as they cant understand or rectify is BUG. PLEASE AVOID USING THIS APP, IT CHANGES PRODUCT PRICES HAPAZARDLY !! SERIOUS BUG

Absolutely TERRIBLE experience with BOLD, who "boldly" denied even installing this app, after it caused all sorts of display problems with my website. I was advised this app would give the ability to offer bundles of items for Black Friday, only to find this does NOT work if any product appears in more than one bundle! The $25 installation charge does not even guarantee them getting things right, as stated they denied even installing. Sadly, this app is unsupported by Shopify which means that should any problems occur, then you are left to resolve them yourself. My advice - Get a developer to do this for you!!!! (P.S. A one-star rating has been applied because I had to give this to post the review, or I would be applying a minus rating!)

It's the night before Black Friday and the Bold team has responded to several of my emails right away. I am honestly floored by the customer service. Every email has been incredibly helpful and they guided me through fixing my glitches. I tried setting up the code myself and got most of the way there, but made a few errors that the team helped me fix. Bold's support team is incredible.

This is a great app and if anyone is looking to sell multiple products at once and then give a discount to boot then this is what you need. Also BOLD are great to work with. I would suggest that if you are not technical, or don't want to fiddle with the installation of the liquid code, then just get them to do it. It's like they have elves just waiting to install the code, and I was up and running the next day. I highly recommend this product for sure - and if you want to see it in action then buy some of my bundled books :-)

Awesome app!! Has saved me from inventory nightmares. Customer support was great and had me up and running in 2 days and responded very quick to my questions.

The absolute worst "customer service". I paid to have the app installed their team over a month ago and the app is STILL not working. This app has cost my site hundreds of dollars. The "customer service" team did a "trial bundle" on my site and left it on without informing me of this. This allowed multiple customers to order items for free! The customer support team has only responded to my emails and phone calls by saying, "It looks like there is an issue you are having with the app. Is there anything else I can help with" They have done nothing to fix all the issues. I DO NOT recommend this app. So far, it seems like a scam. Extremely disappointed.

I don't think you should be calling this app product bundles. It has way too many limitations. You can't list the bundle as a product, it can only be under the products that are within the bundle. You can't list an item that's in one bundle, in another etc etc etc. I understand that you're limited by shopify to some degree but it's very frustrating to find out all of these limitations after I got so excited :) Seems like support is on vaca these days.

Exactly what we needed! really easy to use interface and makes it really easy to up-sell! The install is a little tough so we paid the $25 to have it put in for us, which is worth it for us

Awesome App and stupidly good support!

very good app, looks like we have found the solution for our package deals

Awesome application and very quick turnaround on the custom install http://bodysurfonline.com