Reviews for BOLD Bundles ‑ Product Bundles

Support is very slow--took 3 days to get a response. Also the inability to include a product in more than one bundle makes this incredibly overpriced and these combined are what I'm basing my rating on.

This company actually keeps you informed of progress during install! Very reliable!

Just installed this app which we think will be important for merchandising and increasing sales. We're using the Minimal theme and needed help tweaking the code to make it render correctly. The Bold team was very responsive and got the job done quickly, thanks!

We've built our store using several Bold Apps, and they all worked great until we went live with the store and switched to the actual store domain. Our server is protected with Cloudflare (which Bold also uses to protect their own servers), but this caused the apps to cease working properly. We've gone back and forth with Bold several times trying to find solutions, but they've finally ceased to answer emails or phone calls. This is a glaring weakness in their product line if they cannot support customers who use the same server security software that they use themselves. We've begun to run into multiple customer service issues due to our inability to get the apps functioning properly and are going to have to remove all the apps and cancel Bold services. Sadly, there are no other good products in the app store that will fill the void. This causes a fundamental flaw in the way our entire store works. So buyer beware, don't built your business on Bold. You may find yourself left out in the cold.

The App is an added value for my site and for marketing promotions. When I started to use it, I could configure the HTML code easily following the instructions made by the developers, and when I had a little problem with the app, I received a fast support from Holly!

I am really enjoying this app so far. It makes online bundling so much easier! I have more learn to maximize this feature for my store, but so far so good! I am finding the app very user-friendly and would definitely recommend it to a friend!

Working great so far! Support is even more amazing from Bold

Bundling was a no-brainer value-add to the way we sell our products. The Product Bundles app is a great solution to accomplish it and is very easy to use. My only off comment is that I wish there was a way to more intuitively lead/prompt the customer towards completing the bundle. Perhaps it's a limitation of my theme, or fact that I am bundling collections not specific products, but as it stands, the customer has to remember to add part II to complete the bundle. But overall otherwise satisfied with functionality and ease of use.

nice app , great support..works like a charm

This app is awesome, a great way to increase sales by bundling products. this app gives me the opportunity to turn your store into a one stop shop....

Just installed the app last night and I had a little difficulty with making it match my store's theme. Michael from Bold was super helpful though and quickly jumped on to the store and sorted it out for me with some custom CSS. Free of charge as well which was great. I'd love it if the app was more customisable straight out of the box but that's the only minor complaint so far. Can't fault them at all on customer service. Thanks!

Sportleash

2015-09-22

United States

Great app and even better support. Much appreciated guys, keep up the good work!

The app itself works pretty well, although the ability to use it alongside inventory tracking is sorely needed (and currently nowhere on their roadmap). My primary concern with this app (and why we are most likely discontinuing our subscription) is this: It's a sales tool with NO WAY to track its effectiveness - the app comes with no built in tracking, and the method Bold uses to add the bundles (hidden variants) renders the built-in Shopify reporting tools useless for tracking them as well. Let me be clear: you will have NO way to see whether this app is actually generating sales - they're invisible to Shopify's tools, and no supplementary tools are provided. You're just taking Bold at its word that this app is effective, and this will most likely be the case for at least the foreseeable future. Straight from Holly in their support department, "We're not working on reporting features for Product Bundles at the moment, but the idea has been pitched to the team to see if this functionality can be added in the future. :-)"

Good on bundles. Would like to speak to support team for more feature. What is a support email, since I submitted two support requests from the website and I didn't get any response ? Thank you

Really good bundles and there support in helping to set it us is fantastic!

Bold’s product bundling app is very well thought through from a usability standpoint. We were impressed by how easily product bundles could be configured, however the app does not interface with our QuickBooks/Qstock inventory management systems so ultimately we were unable to utilize the app. In the future, if Bold were to make this app compatible with inventory management systems we would reinstall it in a heartbeat.

Product Bundles has the potential to be so great, allowing you to upsell customers to add a related product. However I was just informed (before paying to get the Liquid code installed), it does not work with their Quantity Breaks app! Clearly this situation needs to be fixed. I sell wedding products which of course brides buy in quantities so naturally this will not work for me. What a wasted opportunity for me and Bold Apps as I had envisioned an array of items which would complement each other. On a sly note, since this would be the fourth Bold App I have selected, how about they apply their own Bundle and give customers a discount for having two or more Bold Apps.

Bundles app is fairly easy to install and use and works pretty seamlessly. My only complaint is that the bundles setup doesn't allow you to add multiple products at once. You have to find products and add them to the bundle one by one, which could be time-consuming for larger bundle offers.

Worst app ever award! This app created bundle SKU's for all of our 500+ products and lost sales. All of which had to be removed—by hand—after uninstalling the app. How about a big red button that says "WARNING: This will create new SKU's for all of your products"?!?

the customer service was stellar!

Love this app. They are great!

Great app! And the team at Bold are really helpful and happy to help out. Defiantly recommend getting this app. We absolutely love it!

Amazing app ! I HIGHLY recommend it to anyone

Awesome app! We are selling dog products, so combining a collar with a leash, ball and a frisbee, etc is great for us! Cheap to install, great customer service. If you want to see it in action, check out our page! Thanks again guys! Nice job.

The Product Bundles app is fantastic. It looks and works great. I paid extra for the installation and it was completed quickly and the services was excellent.