Reviews for BOGOS.io Free Gift Buy X Get Y

I needed the ability to add a Free gift automatically to the cart. The support on this app is amazing! Brian is so helpful and got us up and running. He also tweaked it so it would work with stacked discounts. You can't beat the support team.

Origami Rack

2019-10-30

United States

I wish I could live ZERO stars; this is the worst app I have ever encountered; they added so much code to my theme and destroyed so much of my custom settings. I tried reaching out to customer service, and they reply every 24hrs like clockwork(for a single reply), so if you are in a bind, don't expect a response until the next day, by that time, you just lost a bunch of sales. If you are reading this and thinking about getting this app DONT if you already did and you are looking for help removing all their destructive code, email me > fuzz@wearefuzz.com > UPDATE: There should be a way to reply to their reply They did next to nothing to fix the issues. DONT USE THIS APP. Also, NOTE the "sparklingvision" review was posted the very next day I posted my one-star review. It's clearly a fake review, be less obvious.

You cannot go wrong with the Free Gifts App and especially with the team behind it. The app works great and if you need any support Brian and Stephen are always available. Brian even helps me to fix a theme issue not related with their app in 5 min. Top service!

I have tried several gift apps and this is the best. The customer service was very helpful and they even place the code for you!

Shape-it

2019-10-03

South Africa

Secomapp knows their business. I have a couple of their Applications now and they work exactly as advertised. I love the Free Gifts App. It has a lot of depth which is so beneficial to one's needs. It's very user-friendly and aesthetically pleasing. Thank you, guys! I highly recommend this App.

Great App and Great Customer Support. It really helps for conversions Specially Thanks to Lea.......

This app has good support from the developers. They respond to requests promptly, and provide ample support for the app. It functions well, although there could be better controls to customize the look without using custom css.

Haakaa

2019-09-24

New Zealand

A really useful app, especially when you need to do lots of different promotions for your store. And the support team member Louis responded quickly for every inquiry and fixed the problem for us. A happy experience.

This app made a massive difference to how our cart operates in the best possible way. Customers really like to see the extra items physically in their cart and though the interface is a little clunky, the app is super powerful and can do anything we’ve wanted so far, very pleased!

The app does everything it is supposed to do, and the customer service is second to none. Peter and his team are very quick to help, no matter how tricky the issue is!

App does exactly what is is supposed to do. It seems very flexible and user friendly. Brian is excellent with his customer service. Very fast response and he gets things done. I do recommend!

This app has added an incredible service to our online sales and we've certainly had a huge hike in our conversation rate since installing. What's more - their customer service is fantastic. Every time I contact them they are able to help me and are really fast. Thank you for making a great app. Love it! Highly recommend.

We had an issue for the app and contacted the support as our offer did not shown on the cart correctly. Brian, from the support team is very helpful to setup the correct offer for us very quickly. Only thing is we still could not figure out how we can do another offer next time.... .

Really great application and Louis form the support team was super helpful and always willing to help and assists no matter the issue.

We had some issues with the App but the support team, Brian, got back to us within the day and helped us out within the next few days till our issue were solved! Thank you for the prompt and good support! Cheers!

Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.

Great app and customer service. The app is mostly working well, as with most apps, they can clash with other apps. Other than that, I can recommend it.

The team was so so helpful with answering our questions and assisting the app very quickly. We can't wait to start using the app and see how it will help increase our conversion!!

Very useful app. Offering free gifts makes a big difference to my conversion rate. Developer is also very quick to resolve the minor issues I had.

The app did not work for us and caused our site to lockup. Support by email is in Asia. So if you live anywhere in the USA, your issue will not be addressed until the following day. It's a great concept though. We didn't get to use because it bought our site to a halt.

This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!

This app is good and the service from the team is fantastic. I have many stores and asked them for help. They response so fast and complete the work perfectly!

This app and the team is really good. I created free gifts offer using this app and it can help me boost sales, because it seamlessly add free gifts based on the rule I set, so customers are not confused. Recommend!

This app is working fantastic and the support is great! Very fast and accurate. I've used another free gift app before, and this one is better so far. Great!

The Free Gifts app was a huge driver of our holiday success with how it allowed us to execute on our gift with purchase strategy. Love the app. Very effective. Thank you **update 2019- We updated our theme and now the app looks completely seamless. Worth every penny. Also customer service is super helpful and fast.