Reviews for BOGOS.io Free Gift Buy X Get Y

They changed code on our site, that created pricing errors that cost us thousands of dollars. You extreme caution. Their bad coding made lower prices display on 80% of our items. It was a pretty bad mistake to make.

This app has been wonderful! The support is top notch and always quick to respond and help me with any questions I've had! Thanks!

I need to leave a 1 star review. App was allowing products ''purchase'' at £0.00 cost. Item was listed for nothing even though the cart was not fulfil the rules set up. After they fixed this one there is another problem. You can't buy the promotional item if you want to purchase it outside the promotion. Let's see what the support will do about it. At this point it is too much problems considering the loss I made and the app price.

The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.

While it didn't work out great for us to continue using long term, the app is useful and the support is great! After having issues and having support fix majority of it, we ended up with additional compatibility issues with our theme and 2-3 other app we were using so we had to get rid of this one but for most shops it should be fine!

The tech support is amongst the most responsive, having worked with this app on a number of stores now for the past couple years. Very reliable and good at what they do.

We are using this app to offer a free gift (comprised of x8 variants) to our customers. The app works nicely, the quick support and installs from Louis @ Secom have been brilliant.

We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.

Purus Labs

2019-06-14

United States

Works well so far! The customer service team was very helpful as well when I was confused about making a free gift work.

www.indieandharper.com

2019-06-13

Australia

Absolutely love this app but most importantly they had amazing customer service who helped and fixed the transfer of the app over to our new theme :)

We had some products in our store that needed an additional SKU to be shipped with them due to a problem at our warehouse. This app perfectly solved a problem that would have been hard to explain to our customers and hard for us to solve otherwise. Now the customer orders the product and the SKU that needs to go with the product is added automatically. The technical support we received from SECOMAPP was very responsive and first rate. Thanks for a great app!

pistacheskincare

2019-06-10

United States

The app works really well and support is very helpful and responsive. Highly recommend using this app!

Very happy with this app, gives me a lot of options and has improved sales. Support is very quick and very helpful.

This app let me setup a system to offer 50% off coupons on one product and limit it to one per customer.

Top notch this app!! really! support was fast and make all our needs! superb! keep good working! 100% working as expected!! thank you!

Amazing service - any questions or issues are responded to immediately. Been using this app for buy 1 get x free deals and also for cart options - when customers spend over $99 they receive a free shaker etc

The only app of its kind, it enables creative ways of creating unique offers that are directly related to the value that the customer perceives. It's fast and reliable, even when having several configurations active. Highly recommended!

Still an issue when offering gifts from a product category. Support is aware of it. Otherwise great app.

Very good and prompt customer support provided by the team around different scenarios .Thank you :)

Have used the app for many months but as a result someone called Luke Bendall has been able to fraudulently order our GWPs and only pay for the delivery never for any product. Last year it cost me £1000s as he was ordering 25 of each product and only ever paying for delivery. I don't how this has happened but it seems to be linked to how the app creates a 100% variant. I removed the app and this stopped but used it again for the first time this weekend and spotted an order from him again. Please beware, would hate for this to happen to someone else.

great app, have multi interesting functions, it really does what it says it does and the customer service is on point !

Zutano

2019-04-22

United States

Overall good experience. Easy installation, fast customer service responses. It did what I needed it to do which was add a free product to carts automatically for carts over a certain threshold. Back end UX could be more clear.

Prxperformance

2019-04-22

United States

This is a great app. I really like how it works on our website - doesn't detract from shopping and makes the free gift very obvious. The user never has to question what they're getting. The tech support has been very helpful as well. We used over Cyber Monday and again for a promotion this January. Will definitely use again in the future! Update April, 2019 - We keep on coming back to this app. It works seamlessly - user does not need to use promo code. Just set up your conditions and the free gift shows up in the cart. Great app!

Very useful app for increasing sales and promotions. Does exactly what it claims to do. The support team was very helpful.

Though we needed to customize its look, this app is amazing for our needs. We needed a solution of gifting and discounts on the cart level and not on the checkout level—this app is one of the few with this ability. Strongly recommended, just watch out when you ask them to implement it on your store - ask them not to make any example rules on your theme.