Reviews for BOGOS.io Free Gift Buy X Get Y

Reallye easy to create offers for your customers! Plus, they have wonderful customer service. Daniel was a HUGE help!

Very helpful app with very helpful staff. With this app, we're able to create many more offers with complex mechanics.

This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.

Excellent customer support. App requires editing liquid code but the Secomapp team performed the install safely and quickly, then helped me create, customise and test my first offer via live chat all done within 30 min.

great app, used on our 8 websites with no issues. Very helpful and client service available anytime.

I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.

Anne helped me in a professional, friendly, and speedy manner. She perfectly understood and created a complex offer that was difficult to explain. Thank you very much!

The team is amazing and so helpful. I was in touch with Anne and she was great. She even got the team to do some custom coding work for us on their day off because it was urgent. Exceptional and reliable customer service. Thanks!

the costumer support had a quick response and a was so helpful!! Really helped me to create the offer we needed on store

Overall experience with this app is good. And the support team are prompt to assist to solve any set-up issues.

UNBROKENSHOP

2021-12-24

United States

I initially liked it. However, it does not work for cell phones. Until they solve, I am not giving it their 5 stars.

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

I used this app to offer "spend X and get Y free" automatically, which is not a feature of Shopify. The customer service from Daisy and Henry was 100%. Blown away by the time and effort they put into getting everything set up for me, even down to colour customisation. App does what it says it will do, is clean, efficient and professional!

I use this app to create free gifts on my store - they was really helpful when I didn't know how to exclude a product from the free gift giveaway - would recommend 100%!!

I'm so satisfied with how this app works and the customer support that's provided. For my christmas deal I wanted free products to appear automatically in my cart and within no time with the help of the developers and Anne of the customer support this was arranged. Thank you for putting all the effort in and for the great customer support Anne!

Anne and Brian make the perfect support Team! Nothing is perfect, but so far they display great team cohesion and made me feel like they would think and tackle problems from both merchant and shopper point of views. Hopefully a long collaboration!

Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)

The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.

I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.

Great service. Anne and wayne are always there whenever I've needed help. Highly reccomend it to anyone looking to boost their sales.

Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)

This is a great app! We totally recommend it to everyone. We had a hard time before looking for a gift offer app and had wasted a lot of time trying out other apps and finally we saw this app! It has all the features/settings/options we need for a free gift app. Support team is great and very accommodating too! I commend Trix and Robert!! Robert also attended to my inquiry and have resolved it rather fast. Thank you!

The app didn't work to my needs at first. But I reached out to Robert, and it was solved immediately. Turns out their development team needs to custom some code according to my theme to get it working perfectly. Kudos to Brian from development team too!

I used this app for Black Friday and it worked great for our customers, was very helpful and ran flawlessly!

Using the app for several websites. Great support, even outside working hours. Thank you for your help.