Reviews for BOGOS.io Free Gift Buy X Get Y

This app has made our discount & offers job so much easier. We have 100+ orders flowing in everyday and the number is increasing each day. It was getting difficult to manage/automate offers and gifts. This app has made it like a breeze for us. Must mention David and Brian from the app team and their incomparable support! Our Shopify theme dint work well but they were always on their toes to resolve things for us in coordination with the theme support team. In fact, David and Brian did the entire set up for us and we dint even have to look into into how to get things right. They made it so easy for us! Wonderful experience! Thanks a ton to you both and kudos! Keep up your amazing work, guys! :)

Special thank you DAVID & LOUIS for such a great work :) Running a business and finding the right APP is not a easy thing. I was finding the BOGO automatic discount feature for my store after long search I have found FREE GIFTS BOGO APP for my store. Every business has different requirement but thing really get easier when APP developer listen and understand our requirement and they do help to make our work in our way. I asked many time for help and the all APP team members was very helpful , they listened and understand my requirement and done a fantastic job. Keep doing great work guys .

both Henry and David are amazing support! Thank you for your great customer service and for helping late at night troubleshoot. The app is great!

Lash Box LA

2022-03-30

United States

Support is very responsive and helpful! We have been using the Free Gifts app for months now and we're still very happy with it.

Amazing support! Ellie was patient and kind enough with me to explain me everything I needed! Great job, guys! Keep it up!

Really great and quick support! I couldn't ask for better help, they literally create the campaign for us!

Quick and efficient team, Anne answered any queries I had and sorted my issues to my satisfaction! App feels easy to use and looking forward to using this app to make more sales.

We have been using this app for a while and the support team has been very helpful. They are quick and efficient to answer any issues or problems. David, Daniel, and Ellie were incredibly helpful and always very responsive.

I've been using this app for a while and like it. I recently had a small issue and I was given help immediately and very quickly complete with screenshots!

Une application très complète et un service client qui est très réactif. Je recommande vivement ! Un grand merci,

Quick and efficient team to answer any queries! App feels easy to use and looking forward to using this app in the long run

Since other BOGO or GWP apps are based on discount code, it was difficult to offer additional discount code promo but this one is more convenient. And their customer service is so kind and quick!!!

Ellie and David were both incredibly helpful. I am truly thankful for their help as well as the developing team. They made the code installation process easy and stress free. Thank you again for all of your help!

I used this app to help me provide a gift with purchase easily to my customers. The support was five star as I am not very good with technology and Anne was a super star!

The service team "Anne" and "Louis" is really perfect! They are really nice to help us to customize all setting!

Geckota

2022-03-16

United Kingdom

App works very well and is easy to set up. I had a few things that needed sorting and the customer support team was very quick and helpful in getting these sorted

Great team that responds and solved my query promptly. Special shoutout to David. Keep up the good work. However, there's room for improvement on the bugs

Really useful app for BOGO and has the best customer service out of any app we have used. Cannot rate it high enough.

really nice and useful app! perfect support! we use it to create offer and gift for our client (ex: 3+1, 1+1 ...)

Stay away from this app. This app caused a major issue in our store. We used this app to create an offer - a small gift with purchase during a seasonal sale then had the offer scheduled to turn off after the sale was over. Months later, we figured out that people using Shop Pay got our high-priced items for free! Even though the offer was expired on the app. The products that people were getting were not free gifts, just regular SKUs. This error caused by Free Gift App was a loss of $2,500. This is not including all of the time that we are spending auditing the orders, being on the phone with support, and removing this code from our store. I reached out to their support team to request a reimbursement, and they completely denied my request even though they admitted it was their fault. (I wish I could attach screenshots of the conversation to this review as proof) Not only did the app zero out the cost of a regular SKU/variant that had nothing to do with a free gift but it also only works on the Online Store sales channel. Their support rep told me after the fact that they recommend posting products on the Online store only not other sales channels. Yet that is not listed anywhere on their website, instructions, or user guides. This is a problem because we have multiple sales channels like Shop, FB, IG stores etc... I bet that a lot of other stores do too. I can not believe that Shopify supports and recommends this app to store owners.

Really useful app for free gifts and has the best customer service out of any app we have used. Cannot rate it highly enough

very nice & useful apps with very fast responsive support team. support team settle my issues promptly.

Robert and Louis gave us amazing support and are always very responsive, which is why I continue to use this amazing app. thank you!

J'utilise cette application depuis plus d'un 1 an, une équipe au top, très réactive, Un GRAND MERCI à Robert et David qui m'on assisté aujourd'hui pour résoudre mon problème . Encore merci

I used the app for a Buy X get Y offer for my customers. It performed well, it could be less complicated to use and without the coding but overall good app