Reviews for BOGOS.io Free Gift Buy X Get Y

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

Very professional team and great application. I'm testing this out now and hoping for great results.

I started using this app to create upselling promotions, to reward our customers with gifts upon spending a certain threshold at our store. Whilst this app requires installing to the backend files, the support is amazing! I've had the pleasure of having Anne and Brian help me, with the entire process! They replied me really fast and helped resolve any problems or questions I had, moreover they helped me create some adjustments to our site per our request beyond the app. As soon as the installation was completed, everything worked great! I have no further feedback as everything was phenomenal!

Great support even outside of work hours to solve an emergency! Much appreciated! Thank you very much (David :) )

Perfect for adding free gifts that have variants. The support team is AMAING, very helpful and quick, I didn't have to do anything 100/10 stars.

David is so kind and plugin nice too, like this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We use this app for most of our promotions! There are a lot of capabilities for different types of promotions, however, there are some limitations. The support team is AMAZING and super helpful in sorting out any issues you may have. I would highly recommend it. One thing to know is the app devs are over seas, so sometimes getting things turned around may take more than business 1 day, as devs are not online during our day ( I'm in EST time zome). But other than that they have been great to work with!

Really great help to our store! Easy to use, and this app has the BEST customer service team, very impressive, I recommend every store that needs a free gift feature to install this one without hesitation.

I used this app to do a buy one and get one for free for my shop .I felt confused at beginning, but thanks to David and Anna 's help . 5 stars for their service.

This app is very nice. They will help you solve the problem so quickly. Perfect service！Very good user experience. APP facilitates our product promotion.

Great Customer Service!! Went above and beyond from the jump. Helped me set up my sale immedietly. HIGHLY RECOMED!

The app does what I needed and gives you a lot of setting options. Had to fix a small specific issue before using the app. The support responded super quickly and was very helpful and proactive in problem-solving. Great job!

Good software and Great support by Anne. They fix most of the issues you report immediately. Would highly recommend

The app works great for us and offers lots of different configuration options. We were able to realize multiple special offers with it already successfully. The support is also super quick and helpful and has never let us down (even at very unusual times :D). Explicit recommendation!

Very responsive and helpful when I needed help on installation, didn't have to wait for too long to resolve a coding issue

We are facing some issues in the app and it was to be solved asap , the support team has very patiently resolved the issue. Keep up the good work , great job

Had some issues with the functionality of the app due to some settings on our end. Reached out to customer support and Anne was quick to respond and fix the issues. Ver happy!

The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.

even though this app is pretty different from what I look for, the function is really good. I will be back when I need this app, and their service is also really good, despite free trial period, they gladly customize it for me.

Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.

excellent help, really quick and efficient and helpful. Asked for help setting up and was helped really promptly.

The support that the app provides is amazing. They always respond quickly and they're able to make the app work smoothly if we have questions.

GREAT SUPPORT! Made the liquid adjustments for my old theme in a second and for free! The team is more than willing to go the extra mile for their customers. They found a customized otions form e requirements. Thanks a lot!

MNML

2022-01-21

United States

Great customer support. Highly recommend everyone try this app. You can get creative with it and make some really nice offers.

Great app. And the guys of the customer service are qualified and easy going. They help me with some issues and customization.