Reviews for BOGOS.io Free Gift Buy X Get Y

Great app, helped accomplish what we needed when running some extra apps. Brian helped customize what was needed, amazing customer service!

The app works perfectly. ‎ ‎ ‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎

Horrible experience. They completely messed up my cart and when i add products to the cart, it doesn't update. Reached out to support and they said they backed up my theme, but they backed up my theme incorrectly. All the changes made were also in my "backup" theme. I had to manually revert all of the code they made and guess what, it all started to work again. I spent 3 hours trying to fix all of this and all customer support said during this time was that it wasn't their fault. Well I just fixed it by reverting all their code, so yes, it was their fault.

An excellent App that works very well with our website. The developer of this App provided a great service, helped us set up the App in a timely manner, and met our business needs. Highly recommended！

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.

Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!

Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.

I really do love this app. It's easy to use and great customer service from the support team. Highly recommend.

Super easy app to use for free gifts , implementation was simple + quick and the customer service is great + speedy!

Great app. Helped me add free gifts to cart. At first it was confusing how the app interface is, however, their support team especially Nicolas is AMAZING and quickly helped me through installation. Very easy to use once you learn the first time! highly recommend

I was having trouble getting it to work and when I contacted SUPPORT, they responded in a few hours and got it resolved!

This app has performed better than we could have ever imagined. Robert was SO helpful & responsive, & really went above & beyond to ensure we were perfectly set up for our Black Friday sale. We offered two tiers of gifts on our website. So happy to have this app now part of our website.

We downloaded this app as a last minute decision for Black Friday. We were very impressed with how quickly we were up and running, and the free gift was a great incentive for purchases for Black Friday. Would definitely recommend.

Really impressed with the support. They are quick and fast and accomodating. The app interface could be improved to be more clean looking and clear, but other than that I recommend this app.

Edgevale

2020-11-27

United States

great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.

Have installed on two Shopify stores. Great support and works great. Lots of options for price thresholds, product thresholds, etc.

Easy to use free gift with purchase app with an excellent customer service team and attention to detail. Highly recommend!

This is one of the best apps on my site. It does exactly what I need it to and the support is amazing. I've switched themes and each time they are there to help me quickly.

MWPolar

2020-11-23

United States

Really great app. Works as it should. Really appreciate the fast and helpful support they provide after installing the application.

Great app and even better team. Appreciate the support they have given over the last few days in installing the app!

Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!

Installed for Black Friday promotion. App does everything we want it to out of the box, impressed by the full feature set. Developer was very prompt with assisting with initial installation and making adjustments so it displays properly on our theme.

Good Dog People™

2020-11-20

Singapore

Worst experience ever. Installed the app but didn't work. Asked for help and there was no response until a review was given and they responded. Did some customisation work on my theme without backup and broke some codes, resulting in carousel, menu and cart issues which affected our store conversions for a week. These issues were not brought to light until Secomapp highlighted to me, claiming that they stumbled upon these issues but they're gonna fix it out of goodwill if the neg review is removed. Review was removed but errors are still not fixed. Secomapp suggest I get a dev to fix the errors. Out of desperation, we have no choice but to back date the theme that's two versions before since Secomapp didn't back up the last theme version. There's also no clear instructions on uninstallation despite asking for it on 12 Nov. Horrible experience. Use this app at your own risk.

Zatural

2020-11-13

United States

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.