Reviews for BOGOS.io Free Gift Buy X Get Y

We love this app so much, it is so user friendly & functional! The support of their team, especially Robert is incredible :) Could not recommend this app more!

Thank you so much for the consistent and prompt support! It helped us greatly to resolve our issues and questions on the same day. An improvement point would be to make the app easier to understand (some settings are too wordy / unclear). It'd be great to make it less wordy with clear explanation of the function (e.g. in mouseover text or smaller font).

I really like this app. The support team response quickly and always fixed my problem immediately. Robert is really nice to answer my question every time.

Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!

Excellent app. Does the job! Outstanding customer support. Everything was up and running within 15 minutes. However, I wish there was a way to set it up by myself.Still very fast support response.

The support is great! In a few hours they answer you back and they fix the problem. :-) Fully satisfied with it!

I have just implemented this app on my second store as well now with the help of Robert and Louis. This service is really something else and it shows how dedicated this team is to providing great support for their users. 10/10 in all areas for this app. :)

Very fast and helpful support, sorted out the issues I had with the app on my store and is definitely worth the premium.

This app is very useful and the support was so enthusiatic, giving the promp and solve very quickly, especially Mr.Robert, thank you alot for helping us.

The support for Free Gifts by SecoMapp is truly great. The responsiveness of the support team as well as the speed at which the developer team works has allowed me to focus on other features.

Seriously hands down the best customer service! The app seems to be able to do everything that I need, it's simple to use and as someone who is slightly umm technically challenged, the support was top notch. I managed to get exactly what I wanted and needed in minimal time supported by friendly and patient staff. I really recommend this app! Oh and Robert is awesome!

it is quite straightforward on the surface yet not really bu the customer service help was really useful and it allowed me to achieve what I wanted to implement. 5 star for customer service!

Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.

The support team is great. They were so quick to respond, so helpful! It is a very good app and I recommend it. サポートの対応が早くてとても助かりました。 とても良いアプリなのでおすすめです。

Great app for gifts, and a fantastic support, very helpful and friendly! Will help increase conversion rates.

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

This app requires the developers to add liquid code manually. I had 2 days of back and forth communication with Robert who said that even though they were on holiday, they would get it done, unfortunately he just ghosted me for 3 days, which caused us to scramble last minute to find another app at the last minute. I see others have had good service experiences but unfortunately our experience with this app was frustrating and disappointing. (I wouldn't have left a review, but Robert has sent 2 automated emails in the last few days to ask for one -so here it is).

3DUPfitters

2021-02-12

United States

I installed it and couldn't get it to work and so uninstalled it. Unfortunately according to Shopify Tech Support it added code that completely hosed my shopping cart. This made me lose 1/2 day of sales while Shopify support walked me through removing their code from the liquify files.

This app has several great functionalities. And the support team has a quick response time. They even customized the Check Out banner for us which was a nice surprise.

Robert really helped me a lot, he's kind and helpful, helped me resolve my app problem, I will say he is good :) Five stars ~

This excellent APP and technical team solved all the problems of installation and use for us in an efficient and timely manner. Secomapp covered almost all the promotional offers we needed. 5 our of 5 for this one!

Love the app. Used to increase AOV with special offer on checkout screen and automatically adding to the cart once they hit the threshold.

GREAT CUSTOMER SUPPORT - instant reply, perfect service. I love it! Free installation and literally no effort whatsoever

Support help me a lot and fixed the issue immediately ! One more thing I like, they have live chat support, no need to wait.

I used this app for a free gift promotion and it works great. The support team is really quick to answer and helpful.