Reviews for BOGOS.io Free Gift Buy X Get Y

Sleep Envie

2017-12-14

Canada

This app is great and excellent customer service.

Beautyitis

2017-12-13

United States

Great app for free gifts. simple and easy, and good support

We've used this app several times to offer our customers free gifts with a qualifying purchase. The app works as described. Nothing but a positive experience. Support team never lets you down.

Great team , great app, thanks for supporting .. lovely app

Chantecaille

2017-12-12

United States

Great app and very responsive support!

Works very well and has the ability to include Gift Cards as a free "gift". Just remember to hit the "apply" button after creating new gifts/deals.

I would definitely recommend it to a friend. The attention they give to your business is great and they want to make sure they set up everything correctly to your liking. It would be nice to have a chat service where we can work a little more quickly but overall I am very satisfied.

Fit For Barre

2017-12-07

United States

Free Gifts offered what multiple others could not and the support has been excellent. We were running a promotion and had tried several different apps and none of them could make it work. Within hours, we had a new customer using a promotion set up through Free Gifts. So glad we found this one, thanks!

The Trendy Toddlers

2017-12-07

Ukraine

Good app and nice support Recommend this app.

Works perfectly as intended and better than many, many other, more expensive apps we've tried. Keep up the great work! :)

Easy to use. Quick installation from their customer support.

It gets the job done and the support is great.

Headphone Zone

2017-12-01

India

Nicolas is a star. Prompt response from customer service. Query resolved!

Excellent app! Works well for situations when you want to give gifts on special occasions.

The support is great despite the major time difference. They set up a test deal and got me all set up for my sale this coming Friday! Halfpintnaturals.com

Awsome to get discount and gift

Supakitco

2017-11-24

United Kingdom

I have to say I have been pretty blown away with the level of customer support on this app, and the amount of customisation / control that is possible. Nicolas, John and the team have offered me pretty much 24/7 support over the last few days in setting the app up on my two shopify stores, in the run up to Black Friday. I've been able to create a buy-one-get-one-free offer that tracks with my store's inventory, handles multiple variations on those products with ease, and maxes out at three free products per customer. Every time I've thought 'Oh I wish I could make the app do X or Y' I've found a button in the settings that allows me to control it. Very happy indeed.

THE BEST APP FOR FREE GIFTS!! Great customer service, they install everything you need and modify the code for you in just a few hours, they help you with everything. The gifts appear in the cart and you select the items and rules. Works perfectly!

***Update*** Just when you thought it couldn't get any worse... After 3 days of this app throwing errors and giving away free products, bum code being installed multiple times, generally destroying our store and us banging our heads against their support staff in vain attempts to get get thing fixed we told Secomapp to uninstall CAREFULLY. Guess what - they screwed that up too!! - we are now getting liquid errors and our store is broken. Save your Sanity, save your business DO NOT GO NEAR THIS COMPANY they are cowboys. Astounded that companies like this get to provide apps for businesses that are actually trading. Shopify, you need to vet your App suppliers much better. ** UPDATE* OMG Developer was sent screen shots of issues for the 7th time - yes, 7th time - still no joy, unbelievable. About to stick head in oven. DO NOT Install this APP! Experience has been an absolute nightmare, communications with the developer have been repeated 5 times now and still the app is not working correctly. After spending days tying to get this up and working correctly the developer left a test free gift on last night - my customers bought heaps of free product presented buy the faulty app. Still not fixed and our store is showing free variants still. During install (the second time) poor / broken code saw our store throwing random pricing errors for a day. Questions the developer multiple times and still do not have an answer. Our in house developer has been mopping up after this app for two days Communication is a nightmare The repeated back and forth is unbelievable - I am loosing the will to live. Do no touch this app with a barge pole.

Super quick response to questions and they helped me with every request I had. You wont get better customer support.

Secomapp's support team are the most helpful and fantastic team! They responded to all our queries promptly and assisted us through all the steps of set up. The best part is we are now using the Free Gift app on both our stores and it works perfectly and is very easy to use! I would highly recommend the Free Gift app to anyone!

We had a promotion where there was a minimum spend on a particular collection/category and a FREE product was given. I trialled about 8 different apps and not one could do what I needed it to. I contacted Secomapp App with my issue and they actioned this for me within 2 hours. AMAZING, AMAZING, AMAZING SERVICE. I HIGHLY RECOMMEND THIS APP!

Love this app! Just what I was looking for! The only thing I've learned is not to have too many sales running at once. They overlap each other. For example-buy 3 shirts get 1 shirt free and buy 1 ring get 1 ring free:when you click on the ring it will say "buy 3 get one free". But simple solution-one sale at a time.

These guys are very responsive and are great at assisting you with your site's individual needs!

Eloisebeauty

2017-11-21

United Kingdom

Really Nice, The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional I really recommend this extension