Reviews for BOGOS.io Free Gift Buy X Get Y

The app appears to be working as advertised. I wanted to change the styling of the message at the cart stage, and they graciously made the changes in the css liquid code file for me...and promptly! Great customer service.

Love it! The customer service is just as great as the app itself. 5/5 isn't enough!

App was great. It was really the only one that could do exactly what I wanted. I found it to be a bit expensive considering that in shopify you have to buy apps pretty much for everything and I did get an enormous amount of feedback request emails.

Great APP, easy to use, and great customer service.

Very useful for more conversions. Customer service was very helpful and reactive.

This App is very easy to use and understand. The staff assisted me very promptly and all my queries were resolved in record time.....

Easy to use and the support team will create the rules for you. They say within 24 hours but it was much faster. Love this app!

great app and great customer service

I can't think of a negative thing to say about the app. The support is awesome and very responsive. Our shop uses 3 different apps from Secomapp, and all have always worked without problems. The install is free, and very minimal alteration to your theme. Secomapp will take care of it all and even set up examples (who else does that?!) Given the functionality of the Free Gifts App, it providse something Shopify alone can't offer. I have a hard time understanding any negative reviews. Great support and most importantly, great functionality that is easy to use. It doesn't get much better than that. After installing and uninstalling dozens of different apps to increase sales, I can't say enough great things about 2 companies -- Bold Apps and Secomapp. The combination of the app offerings from both companies is top notch. I am a loyal customer of both, and see the value in the relative monthly fees given the amount of increased sales.

Playblue

2017-06-07

Ireland

First the positive , It works after a bit of fiddling and trial and error. Now the less positive, the install is messy as you need to let them do it really and they make loads of changes to the theme which frightens me. Support is slow too taking about 20 hours for a response for me on a question. Finally and most importantly it is ridiculously priced. I have to pay $40 / month for this app. No idea how they can justify the price as I don't see where the ongoing cost is to justify the exorbitant prices. I have great apps like Yo for $6 and Also Brought for $5 and Live Search for $4 all great useful apps. How this app can cost $40 is beyond me. Luckily alternatives are appearing which will normalise this quickly I'd say.

Works great!! I've had no issues so far

Great App and even better support staff! Have been using for almost a year now and highly recommend. Makes it very easy to create promotions.

Great, really helpful for my store

Great support staff. The UI of the app could be better but works well.

great app, works very well, exactly what i was looking for, thank you so much. Thank you also for the FREE installation :)

After installing they had our site updated and ready to go within the day. The app works very well and the staff is friendly and efficient. We aren't currently using the app but is worked how it is described. Definitely the best free gift app around. Also works with ajax as well as the standard shopify add-to-cart forms

Brian was a wonderful help to us for setting up Free Gift App! Super responsible and extremely friendly and efficient. Thank you so much and thank Free Gift App team for all your assistance and support! We are enjoying the app very much! :)

Just installed but 100% happy with this app so far, runs seamlessly on our store and support is awesome. We needed some little tweaks done and they were done quickly and well. We do loads of promotions so this app saves a lot of time and makes life very easy for our customers.

The app is brilliant, saves us hours of work and Nicolas is one of the fastest and most helpful guys with installation and tech support I've ever encountered. I'm delighted with Secomapp.

We installed this app last time and achieved great results. Though we didn't need it now due to the change of our marketing tactics, the support team still managed to help us uninstall and remove all the codes left behind by the app in a fast manner. Highly recommend! Will definitely install it again if we need it for future use. P.S. Thank you Nicolas, for your fast support.

Puriya

2017-05-10

United States

Downloaded the app yesterday and emailed support to install update. It was done very quickly. Brian even created 2 example rules in our store! Excellent service! We can't wait to give this app a test drive.

Niel Asher

2017-05-07

United States

We originally wrote a 5-start review but that was mostly down to the very good support that we received in setting up this app. Now that we've been using it for a while here's a more accurate review. Like too many of these Shopify apps it simply does NOT do what it is supposed to do. Integration with Shopify is awful and had has cost us 100's of hours in unnecessary customer support where the free gift hasn't triggered. We are still using the app ... but that's only because we haven't really had the time to search for something better. Certainly would not (and have not) jump at taking any other apps from these guys. Just too full of bugs and shortcomings. It's about a year since we started using this and haven't seen any real fixes for the terrible deficiencies. Shame. Could be really good.

We saw an increase of our average order already after 3 days! Thank you so much. Awesome app!

Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!

We absolutely love FREE GIFTS by Secomapp app for Shopify. It - seriously - does everything we hoped and more! . . . and even more on top of what we hoped for . . . Additionally, the support, guidance and assistance we received was above and beyond what we've experienced from any app. THANK YOU!!! ADDED NOTE TO ALL: they offer to assist with installation of the app for free . . . do yourself a favor . . . TAKE THEM UP ON THEIR OFFER!!! . . . It will truly help you out immensely.