2025-09-13
Italy
Ben was amazing to help and the app has lots of useful tools to stop bots. That’s wonderful to hear! 🌟 Kudos to Ben for being amazing and providing great support! It’s awesome that you’re finding the app’s tools effective for stopping bots. If you need any further assistance or want to explore more features, feel free to reach out. We’re here to help! 😊🤖✨
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2025-09-11
United States
Costumer service is amazing! Louis was super helpful and he stayed in the chat with me until the problem I was having, which I think I cause it by over implementing rules, was fixed. Thank you for sharing your experience! 🌟 It’s awesome to hear that Louis provided such amazing support and stuck with you until everything was resolved. Over-implementing rules can happen to the best of us, but it sounds like Louis went above and beyond to help! 😊 If you need anything else, don’t hesitate to reach out. We’re here for you! 🙌✨
2025-09-11
United States
Neil was a tremendous help! I had a fraudulent transaction from Australia and he helped me by applying a protection checkout rule. He was also very friendly and courteous of my situation at hand. That’s fantastic to hear! 🌟 Neil sounds like a superstar! We’re so glad he could help resolve the issue and provide such friendly and courteous support during a stressful situation. If you need any further assistance, don’t hesitate to reach out. We’re always here for you! 😊👏
2025-09-10
Canada
Very good customer care. Thank you so much for your kind words! 😊 We’re glad to hear you had a very good experience with our customer care. Your support means a lot, and we’ll keep working hard to make sure you always have the best experience with the app. 🙌✨
2025-09-10
United States
Louis was very helpful and provided a lot of ways of creating rules to block crawler and robot traffics while keep my team members in the white list. I strongly recommend this app, and you can talk to customer service if you have specific needs Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that Louis was able to provide you with different ways to create rules in the Blockify Fraud Filter, Blocker app — making it easy to block crawler and robot traffic while keeping your team whitelisted. 🚀 Your strong recommendation means a lot, and our support team is always here for any specific needs you might have! 🙌✨
2025-09-10
Hong Kong SAR
topzera filé da america Muito obrigado pelo seu feedback! 😍 Ficamos felizes em saber que você curtiu o app e o suporte. Seu apoio significa muito para nós e vamos continuar trabalhando para trazer sempre a melhor experiência. 🚀🙌
2025-09-10
Ireland
Esther from customer support was very helpful in offering a solution for my problem regarding an IP address blocking. It was resolved very quickly! Thank you. Thank you so much for your kind feedback! 😊 We’re glad to hear that Esther was able to quickly provide a solution for your IP blocking issue with the Blockify Fraud Filter, Blocker app. 🚀 Your appreciation means a lot to us, and we’re always here whenever you need support! 🙌✨
2025-09-09
United Arab Emirates
I installed Blockify to manage bot traffic, but it ended up doing more harm than good. It mistakenly treated legitimate search engine crawlers (like Googlebot) as threats and blocked them. As a result, the blocking screen was indexed instead of my actual product and collection pages, which led to a major drop in my search visibility. According to Shopify Support: "Blockify is treating legitimate search engine crawlers as threats and showing them the blocking screen, which then gets indexed instead of your actual product pages and collections." "This explains why disabling the app a week ago didn't help – the damage was already done to your search rankings, and recovery takes time even after fixing the root cause." This issue has had a serious impact on my store’s organic traffic and overall SEO health. Even after uninstalling the app, recovery is slow and ongoing. I do not recommend this app unless you're fully aware of the risks and have a way to control how it handles search engine bots. Hi friend, We’re truly sorry to hear about your experience and the difficulties you’ve faced. We understand how important traffic and SEO health are for your store, and we regret the frustration this situation has caused. Our team is continuously working to improve Blockify so that merchants can manage traffic effectively without disruption. We also take feedback like yours seriously, as it helps us identify where we can enhance both features and safeguards. Our team has already reached out to work with you directly, and we hope you’ll give us the opportunity to continue supporting you. Thank you for sharing your feedback with us.
2025-09-09
Poland
działa i zablokowała wejścia spamowe Dziękujemy serdecznie za Twoją opinię i 4 gwiazdki! ⭐️ Cieszymy się, że aplikacja Blockify Fraud Filter, Blocker działa skutecznie i pomogła Ci zablokować niechciane wejścia spamowe. 😊 Jeśli w przyszłości będziesz mieć jakiekolwiek sugestie lub pytania, nasz zespół wsparcia z radością pomoże. 🙌
2025-09-09
United Kingdom
Really useful app, just what my company was looking for Thank you so much for your amazing 5-star review! 🌟 We're so happy to hear that the app is exactly what your company was looking for. Your support motivates us to keep improving and delivering the best experience possible. 💪🚀
2025-09-09
Netherlands
Enola and Lina were so helpful, assisted me with what I need which is Blocking Bots. Nice app you have! Thanks team! Thank you so much for your kind words! 😊 We’re delighted to hear that Enola and Lina were able to assist you with blocking bots and that the Blockify Fraud Filter, Blocker app is serving you well. 🚀 Your appreciation means a lot to our team — we’re always here to help whenever you need us! 🙌✨
2025-09-08
Australia
Ben and the team have great communication! and great service Thank you so much for sharing your experience! 😊 We're thrilled to hear that Ben and the team provided great communication and excellent service. It’s always our goal to make things smooth and seamless for you. We truly appreciate your kind words and look forward to continuing to support your journey! 🙌
2025-09-08
Hong Kong SAR
nice app Thank you for your kind words! 😊 We're so glad to hear you find the app nice and helpful. Your support means a lot to us, and we’re always here if you need any assistance or have questions. Thanks for choosing our app! 🙌
2025-09-07
Australia
The app is very easy to use, and Tracy was extremely helpful with the installation and setup. Thank you! Thank you for your wonderful review! ⭐️ We're so glad to hear you found the app easy to use and that Tracy was able to assist you with the installation and setup. We'll be sure to pass along your kind words to her! 😊 If you ever need further assistance, we’re always here to help🚀✨
2025-09-07
United States
So far so good. App has been running and we were able to stop the bot attack we were under. We recently needed held and Vincent popped into the live chat almost immediately on a Sunday evening and helped out. Quick, efficient and professional. Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that the Blockify Fraud Filter, Blocker app has been effective in stopping the bot attack and that Vincent could assist you so quickly—even on a Sunday evening! Your kind words about our fast, efficient, and professional support mean a lot to us. We're here to ensure your store stays protected anytime you need us! 🙌
2025-09-05
Canada
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience hasn’t been as positive as we strive to provide for all our users. Your satisfaction is extremely important to us, and we’re committed to resolving any issues you’ve encountered. Our support team has already reached out to assist you further. We hope you’ll be able to check and get back to us so we can work together to address your concerns as quickly as possible. Your input helps us improve, and we truly appreciate the opportunity to make things right. Thank you again for bringing this to our attention, and we look forward to resolving this for you!
2025-09-05
United States
I just love this app! Thank you so much for your amazing feedback! ❤️ We’re thrilled to hear that you love the app—it means the world to us! If there’s ever anything we can do to make your experience even better, don’t hesitate to let us know. Thanks for your support! 🚀😊
2025-09-05
United States
Have been on my own trying to keep out the bad actors worry Google Indexing was blocked, not anymore! Blockify automatically takes care of proper hangline of Google. It is AWESOME to have a knowledgable technical backup team to work with!!!! Thank you so much for your incredible feedback! 🌟 We're thrilled to hear that Blockify has been such a game-changer for you, especially in handling Google indexing and keeping things running smoothly. Knowing that our technical backup team has been helpful means the world to us! If you ever need anything, don’t hesitate to reach out, we’re here for you! 😊
2025-09-04
Hong Kong SAR
excellent customer service! Thank you for your kind words! 😊 We're thrilled to hear you had a great experience with our customer service. Providing excellent support is what we strive for every day. If you ever need assistance again, don’t hesitate to reach out—we’re always here to help! 🌟✨
2025-09-04
Hong Kong SAR
It doesn’t block anyone or any countries, it doesn’t work at all. I tried my website on three mobile phones and asked my friends to verify it for me. It doesn’t work! Thank you for your feedback, and we're truly sorry to hear about your experience. We understand how frustrating it must be when the app doesn’t work as expected. Our team is committed to resolving issues like this, and we’d love the opportunity to assist you. It’s possible that there might be a configuration issue or a specific setting that needs adjustment. Our support team would like to reach out to you to investigate the problem and ensure the app functions properly for you. Your satisfaction is our priority, and we’ll do everything we can to make things right. Thank you for giving us the chance to improve!
2025-09-04
Australia
Lynn was amazinnggg she helped me set up everything im excited to keep using the app Thank you so much for your amazing feedback! 😊 We’re thrilled to hear that Lynn was able to assist you so well and help you get everything set up. 🎉 Your excitement means the world to us, and we’re just as excited to have you continue using the app! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help. 🚀✨
2025-09-03
Lebanon
amazing customer service super fast replying and on point Demi from customer support is superb ! Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Demi from Blockify Fraud Filter, Blocker app provided such fast and spot-on support. Your kind words truly motivate our team to keep delivering amazing customer service. If you ever need more help or want to explore more features, we’re always here for you! 🙌
2025-09-02
United Kingdom
Superb. Ben was very helpful. Thank you for sharing your experience! 😊 We're so glad to hear that Ben provided such helpful support while using Blockify Fraud Filter, Blocker app. Your feedback encourages our team to keep delivering quick and friendly assistance. If you ever need more help or have new ideas, we’re always here for you! 🙌
2025-08-31
United States
wonderful Thank you for your kind words! 😊 We're delighted that Blockify Fraud Filter, Blocker app has been wonderful for you. Your feedback truly inspires our team to keep improving and delivering an even better experience. If you ever need help or want to explore more features, we’re always here for you! 🙌
2025-08-29
Germany
Thank you for leaving a 5-star review! 🌟 We're thrilled to know that Blockify Fraud Filter, Blocker app meets your expectations and helps protect your store effectively. Your support motivates our team to keep improving features and maintaining reliable service. If you ever want to explore more rules or need quick assistance, our team is always ready to help! 🙌