Reviews for Better Reports

love this app! I'm able to run any report I like, and customer service via chat is always so helpful! they help with any custom report I'd like to create and they usually respond within a day!

Better Reports was a huge time-saver for us when we needed to file our state sales tax. There are a lot of helpful ways to filter your sales data, so you can get the most accurate reports possible.

Zodica Perfumery

2023-08-04

United States

I have only been working with Better Reports for a few days, but so far any time I have requested help running a report they have responded super quickly with exactly what I want and some other options. I would rate their Customer Service EXCEPTIONAL! Claudia rocks!

Great app which provides us with all the in-depth reports we need, while still on shopify basic plan. The support offered is second to none too - fast response times and quick to find solutions to any queries we have raised. Happy to recommend.

Amazing app and great support! I chose this app over similar ones because they offer assistance creating custom reports, which was SO helpful for us!

We've loved using Better Reports! The custom and pre-loaded reports have been so insightful! Can't recommend enough.

Don't bother installing the others, none are nearly as good as Better Reports. This is the app you need and the team behind it will build almost anything you ask for.

Love how it's so flexibility that I can customise which data to include on the report. The support team response are quick and solve the concerns seamlessly. Love this app.

Town Shop

2023-07-17

United States

Great Support! Insightful Reports. Thank you Rishika, Kritesh & Keanna for creating customised reports

Awesome app! Unlimited possibilities & extremely user friendly. The custom reports option just allows you to do anything you may imagine.

Wow, it's like having a analytics expert on staff! We recently migrated to Shopify POS from Quickbooks POS. I used to spend a lot of time every week pulling multiple reports from QBPOS, combining and manipulating them in Excel to get the info I needed to analyze sales and inventory. Our Shopify rep recommended Better Reports and I'm sure glad she did! It can be a little intimidating at first because there are SO many reports available. I emailed support for help creating a customized sales report and Claudia got back to me quickly and already had it done. So, I asked her for 3 more reports --and they're done. Fantastic! This will save me a lot of time going forward. I highly recommend this app!

Excellent app and service. Repšorts are easily to create and if you want unique reports support will gladly help you.

Awesome app! Best detailed reporting we have found. Shopify should have this type of reporting natively. Also excellent customer service!!!

very useful for customised reports but would also recommend your good customer service accessible by telephone as well.

We have over 15 Shopify accounts and by automating and scheduling reports, we have been able to save a lot of time and manpower on the analytics side. We are now able to produce daily dashboards across our different locations and companies. Better Reports is great to work with as they are responsive and have great customer service. I would recommend this app to any Shopify user looking to analyze data rather than having to constantly export reports manually.

WOW! Pretty much sums it up! Same day service, usually just hours til that report Shopify doesn’t have is made by Better Reports team and ready to use. Best $20 I spend a month to have reports look just like my old POS used to have them set up, so everyone is still on the same page when we talk numbers!

The app works well and has enough flexibility to create really powerful reports. But I really can’t say enough about their support! Surprisingly, unexpectedly great!

Really great customer support. The app is fantastic. 5 stars! Have helped resolved a lot of our reporting pains of vanilla Shopify. Also, the automation feature is great!

Great customer service from Claudia to get a custom report done within minutes of my first email request. Still evaluating this reporting app - it would be great if it had a dashboard capability. Really miss that feature.

This app is awesome! So many options for prebuilt, powerful reports. And then you can create your own custom reports and include a TON of information. Then, the best part is being able to schedule reports so that they can be emailed to you every day or on whatever schedule you need. The customer service is incredible. I had a questions about adding a specific field to my custom report, and I received a reply from Claudia in less than 10 minutes that she had added it to my report for me. Highly recommend this app for anyone looking to level up their reporting capability in Shopify!

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Better Reports is amazing - amazing functionality, amazing performance, amazing customer service. I had never even though an app experience could be this good. There's a reason their reviews are so stellar. I hope they keep it up!!

Support staff is very helpful generating a report, which is necessary because the app could be a little bit more user friendly. Once your report is generated, you can keep reusing it.

J Albrecht Designs

2023-05-31

United States

these guys are FRIENDLY AND HELPFUL, what a combination. if the report does not exist in their archive just ask!

Support staff is EXCELLENT. Fast response, efficient, accurate and courteous. They don't just send links or videos, they actually resolve the inquiry, explain how they did it and all within a very short timeframe. I recommend this platform and support staff immensely!