Reviews for Better Reports

Really great reporting tool and the customer service is second to none.

Goes above and beyond Shopify's standard reporting. Customer support does an amazing job of helping setup custom reports when needed.

SHEFIT

2023-12-13

United States

Super helpful and very patient!

Very powerful reporting app. I can get way better data out of this than I can out of Shopify's reporting system. The support team is fantastic too. They can walk you through what to do, or make custom reports for you.

Legitimately the best app that exists for the Shopify ecosystem. Incredibly powerful reporting that makes it simple for any business user to access the data they need, and support that is absolutely top notch. This week alone, Better Reports helped us craft custom reporting that will a) save hours every week and b) inform everything from online merchandising to product roadmap.

Has WAY more data reporting functionality than default Shopify reports. As well, tons of customization and the best yet - need something, ask support and they'll work with you to get what you need. I had several requests for custom data and they had my reports up and running in about 20-30 minutes. Bravo...what all support SHOULD be.

I really like this application in terms of reporting! And their support works at the highest level, they always helped me if I had any questions. Thank you)

After trying so many apps - I found one that fits all of my business needs and the support I was given to create a custom report was amazing!

Quick, helpful, and resolved my issue with a breeze. Five stars!

I love this app! It can get a little complicated BUT any time you hit a snag just hit up their support and you’ll have an answer in 24hrs. You can get really deep in the weeds (in a good way) with this app.

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

super helpful!!!

The Better Reports team is amazing! Special thank you's to Claudia, Keanna, Kritesh and Rishika who are always so very helpful!! Thank you for all of your support.

Great app, amazing customer service, Rishi was awesome!

Murf Electric Bikes

2023-11-08

United States

The Better Reports app is great. It offers a lot more customizability than the standard Shopify reports. Their support is quick to respond, and will even assist in creating reports or specific dimensions. Well worth the money

Great App with a great support... answered my questions to get the best report layout and columns with clarifying the issues we had... thanks a lot Claudia!

WASTE OF TIME. THIS APP IS NOT ACCURATE. EVERY MONTH, THIS APP HAS BEEN $20K TO $30K OFF ON REPORTS.

My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!

Brilliant and easy to use app which has all of the reporting functions we need for our business in an easy to use format. The customer service is gold standard! Can't rate the team high enough : ) Totally recommend. Thank you.

The app helps us to grow with using data better. Also the customer service is great, they helped us a lot. If we need a special report, they always create new one what we need.

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

I use this app daily, best app out there & best customer service for analyzing your data! Highly recommend to anyone with a Shopify store!

Keanna was extremely helpful.

After switching to Shopify as our POS system for our Gift Shop, we had no functional reports or a means to create them through Shopify. We discovered Better Reports which created specific reports for our business. We had a great customer service connection, with exceptional delivery and follow-up.

Perfect app! I was looking for exactly the kind of feature that this app offers. Support will help you with everything.