Reviews for Better Reports

I use the app for running far more sophisticated and complex reports that I can from Shopify. The subscription is not cheap, however, one receives a platinum class service which can save me not hours, but days of work and pulls data, which I cannot, from raw Shopify. Yes painful to pay but well worth the money. Their staff are highly knowledgeable and respond with working solutions in a very short timeframe.

Super easy app that allows you to build your own custom reports. Love the scheduling tool as well. Support is super responsive and very helpful!

It was great! We got a quick and really detailed answer complete with screenshots which I really appreciate as a visual person. Rishika Badwal was very nice, respectful and patient with me too. Thank you very much. Fany

Always quick service and this report helps so much to get my invoices collected quickly as I can sort it and create totals for the customers. Its not perfect but so much better than what I am doing now.

We have had a very good experience with Better Reports. The Support team has been very quick to respond with help on our reporting needs.

We worked with Kritesh to develop a very specific style of report that we needed for our store and he was so patient, helpful, and timely in responding with every iteration we wanted to try. He was able to make the report just the way we wanted it! This app is very powerful with the pre-made reports it has as well, and the ability to schedule reports to send to our accountant, etc. is so nice to be able to take one more thing off our plate each month.

One of the best add on apps. Customization is fast and accurate by the team! If they don't have it they will build it.

Great app! The customer service support was really good. If you are wanting to get better understanding of your shopify data, use this app!

Great help on my day-to-day work as I'm alone doing all the ecommerce work from its management to operations. It helps me not wasting my time buidlign the report and focus on analysing them and finding insights rather than spending hours on excel building tables.

Vamp Official

2023-05-10

United States

Amazing support team!! They will help you with any special requests for custom reports quickly when you ask :)

Brilliant support received from Claudia. Prompt responses, helped with my queries and offered suggestions

So far so good with these guys. This reporting app is more than the others but after using it for a few days I now know why. Support is fantastic and the data that moves from Shopify to the app is so much faster than the other reporting app I tried. Price has been justified!

Not only are the possibilities for customizable reports very great to have, but Claudia from Better Reports has helped us to actually take advantage of the many different features/reports! That's been very significant especially, as we have both access to a great app and extremely responsive support when it comes to how to use it :)

Maaaaaannnnn, these guys were AMAZING. Seriously, so, so helpful. They absolutely exceeded my expectations, delivered exactly what I needed and I'm so grateful I found them.

Excellent app and incredible support! We've created a lot of useful reports that simply aren't possible with stock reports in Shopify Analytics.

Nothing but good things to say about this App! Every time I request a report they get back to me quickly. They always check to see if that is what I needed or if they need to change anything. Extremely helpful to my accountant as well. Thanks for the A+ service!

This has been great! We're able to analyze our data in a deeper form. Plus the support system is great, they've been so helpful in building reports when we get stuck.

This App works fantastic!!! We have the Basic Shopify eCommerce plan, but also use Shopify POS for our small retail store. For my retail store, I needed to be able to generate a couple reports where weekly or monthly sales could be run for a specific vendor or product. Shopify Analytics would not give me this option. Turned-out I needed to have the "regular" Shopify plan (not basic) in order to get access to the "better" retail reports! This would have cost me $50 extra per month, at least. For $19 per month, I was able to use Better Reports, to get the exact reports I needed. Saves me $30+ per month by using this App! Also, they give a trial period before starting monthly charges, which gave me time to ensure that the app would be able to generate the reports I needed, which they did. They also will create custom reports for you, if needed. Definitely recommend.

Great app and fantastic customer service. We had some complex reporting needs for our Shopify store and BR was able to turn it around in minutes.

Stellar customer support! Really helpful and friendly and super quick. Plethora of reports to choose from.

Thank you! I appreciate all of the help. Thanks Thanks Thanks. Got reports I needed.

The app works great, and the customer service is top notch! Any time I have been unable to figure out how to create a custom report I need (which is fairly frequently), the Better Reports team helps me through the process and makes it very simple. Better Reports gives you access to the data you need at a very reasonable price. I highly recommend it!

BlackToe Running Inc.

2023-04-09

Canada

We use this app every day and it is super reliable. The support is incredible. We have been using it for a few years and don't need support often but when we do, it is fast and answers are complete. Can't rate high enough!!

Love this app. Very easy to navigate the reporting setup and scheduling options. The team is always extremely helpful! The customer service is excellent - I've had quite a few questions and requests, and they are always quick to respond and find a solution. Highly recommend!

CityRestore

2023-04-04

United States

Keanna created customized reports for me and they are great!!! This is a great app. Thank you!!!!!!