Reviews for Better Reports

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

This is the best app to use for generating reports. Their support team is also very kind and prompt with their responses. If you're using a different app to generate reports, you need to switch to Better Reports ASAP.

This is the best app I have found to do the reports I need. They have prepared just about every report you could think of but you can modify if you need to. Very user friendly but if you get stuck, customer service is right there to help you. I even got help on a Friday night.

Better Reports is the best reporting app. After testing several apps, this one gives the most flexibility with the different reports I need. App is easy to use and customer service is best. They promptly reply to inquiries and even help build the custom reports!

I've contacted support for many apps in the past, and I've been especially pleased with the support for this app. They did the complex customization I requested and they did it perfectly! Thanks for the great support!

The Better Reports app has been a useful tool for our company. The customer support staff have been really helpful, and their response time is quick and efficient. They have helped in creating custom reports to better suit our needs!

Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.

This works exactly as I was hoping it would! No problems with it whatsoever and has made my life a lot easier!

Quick response, solving a long standing reporting issue unique to my business model associated with the Zapiet app we use! Awesome! Now to solve the pdf export orientation and it'll be perfect!

No app can create the detailed reports the Better Reports can. Also, the customer service is fantastic!

If it wasn’t for the Better Reports app we’d have ditched Shopify for another platform. This app makes it possible to get the financial reporting necessary to reconcile Shopify’s deposits in Quickbooks. Something that would otherwise not be possible. Also a big shout out to Kritesh from the Better Reports support team for providing excellent app customer support in a timely manner.

This app is the best advanced reporting app I've found for Shopify by FAR. Shopify collects an incredible amount of data for every sale, customer, etc., but offers very little reporting and almost no customization of reports on that data. Better Reports steps in and fills that gap, leveraging the myriad information Shopify collects to beautiful, comprehensive reports. I insist that all my clients use Better Reports. Even more, they've been extremely responsive in answering questions and helping develop the custom reports I'm looking for. It's worth every penny.

We have found this app to be very helpful! The App developers were very attentive to questions and custom needs.

Amazing App!! ★★★★★ I needed a personalized report, they were kind enough to create it for me in less than 24 hours. VERY HAPPY! I highly highly recommend BETTER REPORTS!

Gulf Shores Gear

2020-08-03

United States

The customer service was top-notch. They were quick to respond, pleasant and supportive. They did provide a report that we thought would be useful, but we needed information for this report over a long period, which was not available to Better Reports. I will keep this app in mind for future requested reports that Shopify doesn't have available.

Have just started using Better Reports and so far so great! I've been able to get detailed inventory reports with cost and retail (not available in other apps) as well as great sales reports. I've always argued these features should be part of Shopify but at least this app provides it. I wish it was a little cheaper but with the amount of time it will save me trying to create reports and harvest data it will be worth the $40/month. Also, the response has been very fast and helpful with creating custom reports and helping me schedule them. I'm very pleased with Better Reports!

Loving this app! The reports are great and able to custom make to really get the data you are after. Kritesh was so helpful and helping me custom make the reports i was after and very responsive and quick to get back to me. Would highly recommend adding Better Reports to your Shopify site. Also the feature that you can schedule reports to run themselves and have them emailed to you for the start of the day is a function I'm looking forward to setting up will save so much time weekly.

This app is absolutely amazing! Any report you can possibly imagine at your fingertips. If you don't see what you need.. ASK! Customer service is AWESOME and so FAST to provide you with the perfect report every time! Invest in this app today! You will not regret it!

Have been using this app for about a year now and while the product is outstanding on it's own it is the staff and support that really make this app shine.

This app helps us pull all the reports we need for bookkeeping and we are very happy with the app.

After looking for a reporting solution for years we tried again, trial of this and that and this one actually works and the support was best ever received. Response in minutes not days. Worth it check it out. Saves us lots of time and manual mistakes we used to make doing data dumps and working in excell

Their customer service is excellent, they are very helpful, working with you to create the perfect reports. Thanks!

This app is the most used and most helpful app on our store! Don't even think about running a Shopify store without it. Customer service is AMAZING - prompt, concise and very technical. Seriously, can't recommend this app enough.

gorjana

2020-07-14

United States

Great app and superb customer service! Analytics team is helpful and provide timely responses. Thanks BR!

Maybe the most powerful app I've used in Shopify. And the customer service is off the charts. Highly recommend this app.