Reviews for Ordersify: Restocked Alerts

**UPDATE** I figured out the issue I was having. It was on my end and not on the app side. Five stars for a five star app! Customer service was fast and helpful. I left the original review below for reference. ORIGINAL REVIEW: So far so good. Customer service is fast and responsive and the app is doing what I want it to do. Only reason for 4 stars is because I am facing a hiccup with updating some of the text. If I can get that to properly update, then I'll change my review to 5 stars for sure!

I'll start with the good... this app has the absolute best user interface of all the ones we tested. The developer Andy was also helpful and responsive at first, even upgrading us to the Pro package due to all of the issues. Unfortunately that's not enough. We tried to make this work for 3 months and have finally given up. There were simply too many problems. Many of the links to documentation were broken, going to non-existent pages. Prices in the notification emails would sometimes display incorrectly, $50 would suddenly show up as $5000. Products that were modified while out of stock wouldn't update in this app. That's just to name a few. The deal breaker though was the emails themselves. Notifications went to the spam folder 100% of the time on Gmail and we had a 0% open rate on our last send. We had to manually write each customer that signed up for notifications or risk losing their business. We really wanted this to work, but after the developer stopped responding to us about the spam issue, we moved to a different solution. It doesn't look nearly as nice, or have the same amount of features, but customer's get our emails and that's more important than anything else. If they can fix all of the bugs though, this would be the best app in the store.

Ottima app e ottimo servizio! Customer gentile sempre attivo e pronto a risolvere qualsiasi problema.

I absolutely love this app! I sell collectibles and often have out of stock products. With this app I can easily have a waiting list and contact buyers when I get a product back in stock. Recently they implemented a huge improvement where the notifications can be filtered by title. This was a huge time saver as I can now easily find customers waiting for a specific product! Obviously the developers did this after I and I'm sure others requested it. Also support is out of this world amazing! I switched themes and contacted them to get it running on my new theme. They responded lightning fast and had it running on my new theme right away. I can't recommend this app or developer more highly!

Suntouched

2022-06-10

Canada

Amazing customer service, very responsive & helpful :) We're using this to capture emails from interested customers while we restock.

So user friendly and their team is so quick to respond and so helpful! I would definitely recommend using them

Great customer support! Very responsive to any issue. This app also has great features like the ability to turn off the notifications on certain collections. A+

Very helpful app for alerting customers when a product comes back in stock. Helps ensure you don't miss a sale. Also very fast response when I needed help with the button on my site. Thank you!!

Respuesta muy rápida y eficaz la recomiendo al 100% es muy util para que los clientes recuerden algún producto del cual estaban interesados.

Ik gebruik de app nog maar net, maar ben nu al blij met het resultaat :) De app is gebruiksvriendelijk, je kunt het aanpassen naar je eigen lay-out (dat vind ik een must) daarnaast is het serviceteam heel vriendelijk en behulpzaam!

The app is simple, easy enough to use, and it has VERY responsive customer support! It's exactly what we needed!

Great app and great customer service. When we switched themes, the app didn’t work consistently and they went in and fixed it for us quickly.

Super fast customer service. I had an issue with the notification, but the issue was fixed in just couple of emails, very happy with the app and the service

The app is extremely easy to use and integrate into my website nicely with the design matching my theme beautifully. Andy was super quick to respond to assist me in answering my questions and help make minor modification to the app for my needs. I have tried other app and hands down I prefer Ordersify WAY BETTER!

Simple. User Friendly. Easy to use. Amazing & prompt support team. Has been able to capture potentially lost sales.

I needed help adding the inline button for "notify me when back in stock" on my product page and they were able to help me within the same day. They have amazing customer service and I would recommend this app to anyone in need of the notify when back in stock button!

I got a very quick response and help fixing an issue with the location of my out of stock notification button.

So helpful and it’s all set up ready to go. I’m looking forward to seeing it work. Thanks Andy for setting it up. Response was so fast.

Great app! We needed help with a formatting issue and Andy helped us right away and was able to help us get the app formatted on our website exactly how we wanted it to look. Appreciated the quick support and appreciate the app to keep track of out of stock items.

The app is quite straight forward to use. Though we face some hiccups during the initial implementation of the app, but support was readily available and responded by Andy! THANK YOU!!

Quick response and quick fix time, great customer service! We love this app, gives us great insight into our wanted product range...

Did not work after publishing. Requested support for help, but no response for 3-4 days and still no reply.

Had to get help with support when first installed the app - responded within 5 minutes - great support.

Excellent quick support. The app looks great on the store and is excellent value compared to competitors!

Excellent and super fast support! Best back in stock notification app out there! Support team installed notification badge within 5 minutes!