Reviews for BSS: B2B Wholesale Solution

Absolutly amazing customer service! They gave unparreled customer service i have never experienced before! really appricate all the help! this app is way better than the shopify plus b2b! Jena and KhanhTQ took care of my every need! :)

1A Customer Service! Sehr schnelle und sehr hilfreiche Antworten. Wir wurden auch bei der Integrierung in unser Template unterstützt. Dank der App können wir einen B2B- und B2C-Shop abbilden und diverse B2B-Preisgruppen den entsprechenden Kunden zuordnen.

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app. Wish your business all good!

The best app for B2B, Joy helped me enormously to set up the app and the contact form, everything is perfect!

The app is fantastic and works exactly as advertised. What truly sets it apart, though, is the exceptional support team (especially Emma). They resolved a theme integration issue very quickly and maintained excellent communication throughout the process. Their responsiveness and dedication are top-notch. The app is an excellent tool, especially for B2B purposes, offering features similar to Shopify Plus but at a more affordable rate. I highly recommend it to anyone looking for a reliable and supportive solution!

The app has all the functions you need for your B2B shop and the support is incredible. Full recommendation!

The app itself and the support are excellent. The team installed it, fixed problems and helped me set it up. Jena and Joy in particular helped me a lot. But I think there were others on the team. Many thanks to all of them. If anyone has any doubts about using the app, I can only recommend it.

good customer service, thank you!

We recommend this app. They were some compatibility issues with our custom code but the support answer and solve things pretty quick and the app does the job. We put 4 stars because the app don't allow the uses of shopify custom codes which we needed.

From the start that I installed the app, Emma has helped me with all my questions and problems. Emma even provided some custom adjustments. Nothing goes too far for this app builder. The support is very fast and good. I will recommend everyone to use this app.

Emma from BSS has been super helpful with my many questions and inquiries and very effective at liaising with the technical team. Many thanks!

Responsive customer service and after-sales service. very professional !

We are really happy for this solution to our b2c webshop (which is now a b2b webshop too!). Also the support is great, super fast and helpfull.

Good functionality and good support

We needed a wholesale app to complete our shopping experience. After a few small issues getting started, we reached out to support and they fixed everything very quickly. Great customer service which is readily available and always doing their best to resolve anything that comes up.

The app is great for b2b stores and the support team is always very quick to solve any issue/request!

App is brilliant and the customer support was great. Emma took her time out to make sure the app was installed and working with my themes without issue. Thanks Emma and Team.

I am very impressed with this app. I was looking for a simple B2B solution that offers net terms to my customers AND discounts for select customers/groups. There are other apps out there, and I tested 2 others before settling on this one. Combing this app with the Net Terms app is a perfect solution. This app easily lets you set up discounts. You can show the original price, or not. And plenty of settings to get it looking just how you want it. Emma and the tech team were very responsive and helpful. I am a happy camper!

The app is good and also his service team, especially Emma and her technician, have been working to help us for several days and solve the problems we have!! Thanks again~

Excellent customer service!

The customer service rep I worked with was very accommodating, I appreciated the background they provided about the app and their efforts to follow up and follow through.

Bss Commerce's customer service representative Emma provided quick and very helpful service. They integrated their system into our Shopfy theme really quickly and there are no bugs. I am really happy with the service they provided. I would recommend their services to others!

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Service has been amazing and I have achieved exactly what I wanted however the cost is quite high. I would also note you may need to subscribe to 2 apps to get the desired outcome. I would recommend this as a BSB app it does seem to be within the same costs as others so based on service alone I can’t fault the fast response

I've been using the BSS Wholesale App on Shopify and my experience has been very positive. The app functions as it should, delivering reliable performance and seamless integration with my store. The standout feature is the excellent support team. They resolved a Theme integration issue swiftly and maintained great communication throughout. This level of support is crucial for backend integrations.