TILTAN
2023-01-04
Israel
support was fast and amazing (thanks emiliy) the app is super responsive and you can edit every thing! from workflows to copywriting. 4 stars becuase of sms plan is really expansive
The Little Things
2023-01-03
Canada
Great Customer service, the agents are always there to support you. I have a few questions regarding the pay plan. Thanks a lot Sunny!
spottle
2023-01-03
Austria
Great app and such a good support. Emily answer all my questions. The user experience is great and the app works perfect.
New Simple Tools™
2023-01-02
Italy
Efficient and fast support for every case, this helped me a lot of times when something goes wrong...
SRamonê
2022-12-30
Netherlands
the mails look good. recommend. Liz is verry helpfull! ____________________________________________________________________________
LaGail Michelle
2022-12-30
United States
I am so happy and pleased with my new popup. I am very new to all of this. I got stuck and needed help. I pressed the Chat and got Jasmine! She was so sweet and helpful, even going beyond to change something for me that I could not find myself. She is wonderful. I am so happy!
GenioKart
2022-12-30
India
Quick and Prompt Support from Hana. Will have to go live and check. Thank You
colorsofindia.store
2022-12-29
India
Excellent support from Hana , She was very patient to answer all my queries , Very happy and satisfied with support provided from Hana . Thank you so much .
Balnei
2022-12-29
United States
I like this app, very easy to use. Good customer service. Juliana, she was friendly and fixed site errors very quickly. thank you!
SPA GROUP srl
2022-12-29
Italy
Perfect app, currently using it in my website to send emails to my customers thanks so much! Thanks to Hana too
ANIME GENIX
2022-12-29
United States
i would recommend because it is easy to do and they help out alot good experience and I would recommend people to use it
Zyron Tech
2022-12-28
Australia
Support was quick and good. Will test the app and update review in future. Hoping for great experience
Gosc store
2022-12-28
United States
Prakash is a very good person and always helps me they ans me very quick. i like the avada app they are giving very good service
tampadesignhouse
2022-12-26
United States
The customer service has been incredible with this app. Prakash, Lydia and Ester have been especially helpful. Whenever I use the live chat there is always someone there to help me right away and they're always happy to help solve any issue and help me navigate through the site.
DeluxeHair™
2022-12-24
New Zealand
A very pleasant and quick response from Abby who had assisted me today, She answered all my questions with ease and managed to solve my problem within a few minutes. Thank you once again Abby! - Michael
Ninapenda
2022-12-23
Italy
I asked for help and Emily assisted me greatly. Quick response and great customer service! I higly recommend it
Sakuto Knives
2022-12-23
Hong Kong SAR
I can guarantee this is the best service I have seen so much app customer service. I asked many questions, and Esther could give me a correct response within 2-3 minutes. A Good customer email and SMS servicer in Shopify.
SigataWear
2022-12-22
India
I would recommend Avada integration with shopify Any day!! Brilliant integration with Shopify/reporting/analytics/templates and a superb hands on customer support which can help instantly. Jasmine from customer support helped me to run my Abandoned cart workflow like a breeze...She was super helpful and responsive...It makes a huge difference to a customer like me!!
Teraschi
2022-12-20
United States
I'm so glad I switched to this app! It's much better than others out here! Liz was super helpful and made sure that we had everything setup correctly. We didn't receive that from other apps we attempted to use! Avada is the way to go if you've been looking for a service like this!
Oakleys Garden Machinery
2022-12-19
United Kingdom
Not only does the app work really well, but the support is also really good. Hana in particular was very helpful. Can’t thank you enough!
Sweet N Sassy Boutique
2022-12-19
United States
I needed assist with a popup and scheduling forms. The representative Abby was very knowledgeable and helpful. She explained the steps needed to assist me. She also attached links for me to later view. Awesome Job Abby!!!
duraMOBI.shop
2022-12-19
United Kingdom
Esther is a great support agent , always ready and willing to help and solve , i had a great experience with this app
Mooka Jewelry
2022-12-18
Spain
Llevo muy poquito usándolo, pero quiero decir que su atenión al cliente es de 10. Me atendió Abby y no puedo estar más agradecida!
natasha-pelley-smith-artwork
2022-12-16
Canada
Prakash did a great job at helping with my subscription form issues! Any other issues he has informed the tech team with speed and efficiency.
SpiritWell
2022-12-16
France
Great experience with AVA. Very complete app with a lot of features. I especially appreciated the incredible customer support. Liz in particular helped me and replied accurately to any questions I had within a few seconds. Would recommend.