POWERWIN
2023-05-11
Hong Kong SAR
Jasmine is a pro! Very quick response and easy understanding of what I need. I need a pop-up window with coupons on my landing page and to automate the customer list to Shopify. Perfect done! Maybe I still want to learn about other functions like connecting WhatsApp or Facebook in the future. Thanks for Jasmine again.
IshDeena
2023-05-11
United States
Price wise I selected Avada over Klaviyo or Mail Chimp. It works seamlessly with the Shopify store. It has tons of features under a good budget. I recommend it to anyone new to a newsletter or email marketing because it's simple and intuitive.
marktbio
2023-05-10
Poland
It's fine. You can get help form the support anytime you need (as Jasmine helped me) but it has happened a few times that I needed help, because something didn't work
Poster Kingz
2023-05-09
United Kingdom
I'm thrilled to write a fantastic customer review for Hana, who went above and beyond to assist me during a recent customer service interaction. Hana's dedication to resolving my issue was impressive, and I couldn't have asked for a better experience. I would 100% recommend Avada for not only its features but the customer service is amazing.
DreyStore vous
2023-05-09
China
Je suis vraiment très contente car Ester ma beaucoup et continue de m'aider pour lancer mes campagnes, j'adore cette application et je dis merci à Ester pour son soutien
thefootballkit
2023-05-09
United Kingdom
I have built 5 shopify sites over the last year and the online chat with this app is the BEST customer service i have ever had (you can imagine i have tried alot of apps) I asked the most silly questions when i couldnt even find a button or where things were and they stayed on the chat for over an hour and talked me through each page! Outstanding service! Thank you to Abby
LuvitPaws
2023-05-08
United States
thank you esther for all your help. i will recommend Avada to anyone.. Great service.. great aps. Always friendly and ready to help me with my problems. thank you guys
Moonaura Bracelets
2023-05-08
United States
Fantastic app! Juliana was really helpful and guided me through the setup process. I highly recommend Avada Email and SMS!
FloppyToast
2023-05-08
United Kingdom
I recently added the Avada app to my shoplift store as I wanted to set up automated emails to be sent to customers. I set up a Welcome automation and when I went to view it, there was an error. I reached to support and Lydia there helped solve my issue in 2 minutes. Really prompt and friendly support, however the app itself requires upgrading if you want to get going with more than one automation unfortunately.
ClaimedbyGodDesigns
2023-05-07
United States
Great support from Abby with assisting me with a seamless transition to using the app. She really took the time to provide concise answers to my questions with visual support when needed. Very happy I found this app!
NEVILS
2023-05-07
India
excellent service, improves speed a lil bit and is free, I'm also using Avada's other apps for shopify
REBECATHELABEL
2023-05-06
United States
thank u so much lydia for helping me with my shop am so greatful for u to help me set up everything this app is great i recomend it to every store owner customer service reply imidiatly i wish i can give more than 5 starts
LÚDERE
2023-05-06
United States
Avada has excellent support. This is a good product there are a lot of features for a free plan. Thanks!
Dee by DollyConway
2023-05-05
United States
I got on the Chat Room because I did not know how Avada works and wanted some more information. Hana popped up and went me through the process and explained to me all the 3 plans available. She was very helpful into seting my account up. I would recommend her to anyone who any kind of help from Avada. Thank you Hana' you are amazing
cuisineartware
2023-05-04
Egypt
I recently tried out Avada's email marketing & SMS services, and I was blown away by the results. Not only did my campaigns have higher open and click-through rates than ever before, but the platform was incredibly user-friendly and easy to use. I also had the pleasure of working with Jasmine from Avada's customer support team, who went above and beyond to help me get started and answer any questions I had. Her knowledge and expertise made all the difference in my experience, and I highly recommend Avada's services to anyone looking to up their marketing game
TE-D
2023-05-04
Latvia
The settings are impressive, and the service is excellent. They respond and assist very promptly!!!
redsoles
2023-05-04
United Kingdom
Brilliant support . SUPER QUICK responses and made it very simple with links and examples . Would us again
Asian Grocery Online - EPH Brisbane
2023-05-04
Australia
good app for email campaigns, easy installation and functions are valuable for us. Esther is very supportive and gives quick response to our questions.
Cleermoz
2023-05-03
United States
The customer support team is very friendly, fast, and efficient. I contacted Hana to help me set up the app. The app works very well, and the personal support will always be ready to help you with anything.
FunnySmile
2023-05-02
Italy
special thanks to the team who once again helped me with my store. I will definitely recommend it to anyone in need! Great, thanks Prakash
ORLOV PARIS
2023-05-01
France
Very good app. Great assistance from Emily. She was very helpful, to solve all my problems! ------------
Vintage
2023-05-01
India
Esther has been agreat help and helped me upgrade to 12000 mails/day. Would tottaly recommend getting this app.
PenGet
2023-05-01
India
Support was quite fast. An executive named Hana responded to all my questions. Quite easy to set up, unlike other similar apps that youtubers promote all the time.
DivinelyDazzled
2023-04-30
United States
I am new to Avada, but so far the app is great!. Its simple to use and the fact there is 24/7 support is the best part. Today I was assisted by Prakash. He was very kind, friendly, efficient support help. He addressed all my questions swiftly and efficiently. I am looking forward to working with Avada and the wonderful support team. I am very satisfied.
Beauty And Sales
2023-04-30
United Kingdom
Good App, you can do all email marketing staff in one place and the support team is awesome and get prompt response