Reviews for Avada Email Marketing

Avada is the great and best service providers for email and sms marketings. And also the assistant Jasmine who helped me with my request ✌

We're just getting started with Avada. So far very impressed. Easy to set up and customise. When help is needed Avada chat support is excellent (thank you Liz)

Great support so far, first time user and very easy to use. Quick response!

Recommended, customer service by the name of Esther was very helpful!

I had an excellent experience with Avada.io's services. The platform is incredibly user-friendly, making it easy for me to navigate and find the resources I needed. Moreover, I want to extend my heartfelt appreciation to Hana, who provided me with enthusiastic and helpful support throughout my experience. Her dedication and assistance were invaluable and made my journey on Avada.io even more enjoyable. I highly recommend this platform to anyone seeking quality resources and support. Thank you, Hana, and thank you, Avada.io!

Was easy onboarding, when I had questions, Emily in chat support was kind and helpful. Highly Recomend

Jasmine is very helpful!!!!!

Initially, this looks like a really good alternative to the more established providers like Klaviyo and Omnisend. With a lot of options and good logic for setting up flows. However, in my experience its full of bugs to the point where you dont trust the system at all. So you will find yourself constantly reaching out for support, and although support is fast and available - its mostly useless. Everything gets escalated to the "tech team", and from there nothing really happens and you need to actively push your case everyday only to get the same generic responses. They say you get a dedicated manager on the highest tiered plan - but you dont. To bad. This could have been a really good ESP. Tip to Avada: Get your act together, and focus on quality over quantity. No need for 24h support when they cant help at all. I have a feeling this app will collect a lot of bad reviews to come. Only reason for not giving 1 star is because if it did work it would probably be the best option out there.

I reached out to Hana for assistance and was immensely pleased with the promptness of her responses. Within just a minute or two, she was connected and ready to assist. I inquired about setting up a "Buy X Get Y" coupon system, and although they don't currently have that exact feature, Hana was quick to provide alternatives. I appreciated her suggestions but opted for a text-based solution given my current timeline to launch my store. One significant highlight was Hana's generous offer of 12,000 free emails per month, which I found to be an excellent value addition. While the exact solution I was looking for wasn't available, Hana's swift, kind, and proactive assistance made my experience a positive one. I'll be sticking with the current app for now, but it's great to know there are support representatives like Hana to assist when needed.

Customization Options: The level of customization this app offers is impressive. I've been able to tailor it to my specific needs, and it works like a charm.

Its support team is the best specially emily she was polite fast and very helpful.

Not everything works perfect from the beginning, but the team is very helpful.

Very well put app, easy to use. The support kind and helpful, shoutout to Esther !

I'm not very good at app management. Liz, from avada team, helped me a lot. He answered hundreds of my questions instantly, took action immediately, and helped me get rid of all the work that was weighing on me within 5 minutes. Thank you very much Liz.

Ótima experiência, principalmente com o Suporte, resolvi meu problema rápido e com muita facilidade, a Esther quem me atendeu foi excelente.

Very good attention from Liz, friendly, pleasant and professional.

Emily was great and very helpful with the questions I had for her.

I really like AVADA’s App It’s always so easy to operate The customer service is the best Always reply so fast And provide a ton of help with kindest attitude Thanks my helper Hana. She is awesome helper.

Esther fue muy amable en ayudarme en todos los problemas que tenia, fue muy atenta a todo, excelente servicio al cliente, por eso me encanta avada, tienen un equipo increible, gracias infinitas.

Ottima App. Abby è molto disponibile e gentile

Great app to say till now. Customer support team Ms Esther was very prompt in addressing concerns. Great customer support from Ms Esther. Recommend this app, easy to use. 5 star for customer support Ms Esther.

Great for Email marketing campaigns. The best part is customer support. Good support is given by Hana in verification.

recently had the pleasure of interacting with Jasmine's customer support team, and I must say that it was an outstanding experience from start to finish. In a world where quality customer service seems to be increasingly rare, Jasmine has truly set a high standard. From the moment I reached out to their customer support team, I was greeted with warmth and professionalism. They were quick to respond to my inquiry, and their responses were not only prompt but also incredibly informative. I never felt like I was being rushed through the conversation or left with unanswered questions. What truly stood out to me was the depth of knowledge exhibited by the Jasmine customer support representatives. They were not just reading from a script; they had a deep understanding of the products and services offered by the company. This made it easy for them to provide accurate and relevant information to address my concerns. Moreover, the support team displayed a genuine willingness to assist and go the extra mile to ensure my satisfaction. They patiently walked me through troubleshooting steps, offered helpful tips, and even provided follow-up assistance to ensure that my issue was completely resolved. Another aspect that impressed me was the accessibility of Jasmine's customer support. They offered multiple channels of communication, including phone, email, and live chat, making it convenient for customers to reach out in their preferred way. The responsiveness across all these channels was consistently top-notch. Furthermore, Jasmine's commitment to customer satisfaction was evident in their proactive approach to problem-solving. They not only addressed my immediate issue but also provided suggestions to enhance my overall experience with their products. In conclusion, my experience with Jasmine's customer support was nothing short of exceptional. They have set a benchmark for what customer service should be – responsive, knowledgeable, proactive, and genuinely caring. I have no hesitation in giving Jasmine's customer support a perfect 5-star rating, and I wholeheartedly recommend their services to anyone seeking not only great products but also outstanding customer support. Bravo, Jasmine!

Application très complète et utile. Le support est également excellent, tout dernièrement avec Abby que je remercie chaleureusement pour son aide.

Hana help me to solve problem in a perfect and lovely way, thank you Hana !