Reviews for Avada Email Marketing

Good app and good and fast service, especially Jasmine. I recommend it!

Their support team's service is absolutely top-notch, especially sonny

Regarding email marketing functionality, I believe Avada's product is slightly better than Klaviyo. Klaviyo has a very obvious trademark. It's very clear that this will cause customers to be unclear about what our brand is. The most important point is that for Shopify sellers, they will definitely encounter various problems, especially with complex software like this, and customer support functionality will be particularly important. First, Klaviyo does not have online support, meaning you have to send emails to customer support like in the last century, and then wait for ten hours or even longer. Even after waiting for a response from customer support, you'll find that their reply is completely useless. However, for Avada, they have 24-hour online support, and their response time is within 1 minute, anytime. They will proactively help you modify the code. Even if you are a free user, Avada's customer support treats all issues equally. This is something Klaviyo cannot match.

ALYSSA was freaking amazing!!!! very very smart young lady and accomplished every single need I had. looking forward to doing great things with avada. Alyssa if you see this, you are GREAT!

Having an issue and Audrey helped me with a quick response.

Hana's service was very good, she helped me solve many problems. I highly recommend this APP

amazing

Merci Abby pour votre soutien et votre patience. Je suis satisfaite

I had a great experience with the online support team, especially Jasmine. She responded quickly and was incredibly helpful throughout the entire process. Her positive attitude and commitment to understanding and meeting customer needs truly stood out. Great customer service all around!

This program is very professional and can solve practical problems, and Hana is also very patient to help solve the problems encountered during use. It is highly recommended for everyone to use it.

Es mi primer día, Y todas mis dudas han sido resueltas rápidamente, Gracias a Hana, una atención al cliente buenísima. No esperaba tanta rapidez y preocupación por su parte, y me ha sorprendido gratamente. Así que de momento en atención al cliente doy 5 estrellas porque no hay 10. Así da gusto empezar a trabajar con una app nueva y que aún no conoces.

Audrey was very nice and helpful. She managed to figure out and solve the problem. Thank you!

el soporte tecnico es muy eficiiente y responden rapido.

Hana was fantastic !

Had a small issue setting something up and reached out to Avada support — Alyssa helped me out quickly and clearly. Nice to know their support actually works when you need it!

Very good support, which helped me fixing a problem with a form.

HANA SOLVED THE PROBLEM IN LESS THAN 1 MINUTE!!

Very good App and Hana helped me a lot

Thank you Sonny for your help in resolving my issue so quickly!

The Avada support team promptly responds to my inquiries and provides solutions. The product is currently in the trial phase.

Absolutely fantastic service from Hana. Without her, I wouldn't have been able to set up the entire DNS entries. I would also give it 6 stars for the great service.

Very good customer service, everything very clear. Thanks to Hana.

They are very fast in responding inside the live chat session with 24/7 support. Also helping in things that are complicated for me making my life easier. Literally cheap and don't need to purchase a plan to talk to there support team unlike other email services i installed. 5 stars all the way!!!!!!!!!!!!!!!!!!!!!!!

Easy to set up and nice, quick customer service help.