Reviews for Appstle℠ Subscriptions App

don't recommend and customer service is pretty clueless. I installed the app and it wasn't working, the radio buttons were NOT showing up on the product page, so a user could not check what frequency they wanted, and couldn't add it to their cart. I messaged customer service, and the first person said that the shopify theme was overriding the radio buttons and would look into it. Two hours later, no thing, then i messaged again and a new person came on. They had the audacity to tell me it wasn't their app widget and they couldn't do anything about it. They don't even know what their own widget looks like. I showed them proof again it was definitely theirs (it was the only subscription app I had installed, was a new store). Again they said the same thing, it's not their app widget, and they couldn't help. Wow! pretty bad customer service.

I highly recommend this app. The customer service team is amazing and went above and beyond to handle my initial concern and provide excellent service beyond that. The app is user-friendly and when I ran into a minor issue and was ready to uninstall and cancel my free trial the customer service rep went into the code and customized the widget to my specifications.

Honestly best customer service I have had in a long long time. I wish All customer service reps was like Appstle reps! And special thanks to Hasnain and his team, he went above and beyond to help me, taking control and fixing any problems I had. Appstle thank you for being awesome !

Hasnain offered AMAZING service! He was easy to communicate with and was able to address all of my questions / concerns quickly and delivered high quality work.

Friendly quick efficient and went beyond expectation. Thank you for being awesome! Will definitely recommend appstle to others due to this level of support!!

The best tech support i've ever had. Mitanshu was so helpful and quick - it made me subscribe to the Starter level of the app.

I highly recommend this app they make it super easy when it comes to installing on your store and if you have any questions regarding how to do something. I spoke to Kehanvi and she was super quick to answer all of my questions. She helped me with store, business and financial questions. Don't hesitate to install this team onto your store.

Excellent app and its support is fast as lighting! Perfect for my store's needs. They offer a ton of options both for services and customization!

The experience was wonderful. The team was very responsive and quick to identify the issue that I had.

Would highly recommend if you have a subscription business. Easy to use, responsive customer service, great interface and a lot of features.

I'm very happy with the app - I am just starting my subscription box service and was pushed to another app, but this one did everything I needed and was free. I have had to reach out to the chat twice now because I was not understanding everything, and both times I received responses very quickly and my questions were answered. Highly recommend!

A great team of developers and always quick to sort any issues, I spoke to Hassan most recently and even though I was called out of the office urgently he fixed the issue there and then for me coming into the office the next day. Excellent customer service! :) Thankyou from For Petz NI

Great, active team to answer setup questions in minutes. great choice i made here using the Appstle service

great team and great product! very helpful in working with me to get exactly what im looking for

Relatively smooth onboarding so far. Their pricing is very fair and pretty intuitive user interface.

I am absolutely thrilled with the exceptional customer service provided by Nandita while setting up my subscriptions. From the moment I reached out for assistance, Nandita displayed an unmatched level of professionalism, knowledge, and enthusiasm that truly set the tone for a remarkable experience. Nandita's guidance throughout the setup process was nothing short of amazing. She patiently walked me through each step, explaining even the most intricate details with clarity and precision. Her expertise was evident as she effortlessly answered all of my questions, no matter how complex they were. It's rare to find someone who can make even the most technical aspects feel approachable and easy to grasp, and Nandita certainly possesses this talent. What truly stood out to me was Nandita's genuine dedication to my success. She wasn't just focused on getting the job done; she was invested in ensuring that I not only understood the process but felt confident moving forward on my own. Her proactive approach in anticipating my needs and potential challenges was incredibly reassuring. It felt like I had a true partner by my side, committed to helping me achieve my goals. Nandita's patience and positive attitude are worth highlighting. Even when I encountered obstacles or struggled with certain tasks, she remained patient and encouraging. This created an environment where I felt comfortable asking for help and learning at my own pace. Thank you, Nandita, for your outstanding support and for making our app setup experience truly memorable!

Appstle offers a wide range of features for managing subscription-based businesses, allowing you to set up your desired structure with great flexibility. The support team is outstanding and exceedingly helpful.

The customer support is superb alone! The app is just a plus :) Nandita worked closely with me until we got things precisely where they needed to be. I now feel comfortable opening my newly built business and I am ready to take customers! P.S. I have tried several different subscription apps before this one and boy did I waste a great deal of time. Thank you Appstle for all the help!

This app is easy to use and the customer service is excellent. Mohammed was a big help in answering questions.

It seems like I haven't even tapped into the entirety of what this app is capable of. It has made a lot of things possible for my business. Not only that, but the customer support is available (what feels like) 24/7. Honestly amazing app, and even better team behind the project.

My experience with the Appstle support team was nothing short of exceptional. They exceeded all my expectations and turned what could have been a frustrating situation into a seamless and pleasant interaction. If you're an Appstle user, you can rest easy knowing that you're in the hands of a support team that truly cares about your experience. Kudos to the entire team for setting the bar so high!

Extremely Helpful Extremely Competent Extremely Quick You ask the chat what you need and someone is right there helping you immediately. Doing what you need in minutes

The customer service has been excellent! I've been able to run my subscriptions easily, especially with their help.

Support team was 10/10. This app has so much customization, and the support team helps you out whenever you get stuck or a tweak needs to be made

Edible Beauty Australia

2023-08-21

Australia

The app is easy to integrate and works well for what we need. The support team are extremely helpful and quick to respond to any queries, often sharing loom videos and detailed explanations. Highly recommend!