Reviews for Appstle℠ Subscriptions App
Tall Texan Coffee Company
2023-03-23
United States
So far the app has worked flawlessly and customer service responded to a question immediately. Very happy with the $0 cost unless you hit $500 in sales with the subscription. Let's you try it out worry free to see if its right for you.
Trailblend Coffee
2023-03-23
United States
I just starting using the app so I can't speak to how well it will help me convert clients. BUT the customer service is amazing you need to try it out
Evolution Power Tools UK
2023-03-22
United Kingdom
The crew are Appstle are very responsive to requests for support and adding new features, they really do want all their users to have the best Subscription app experience. Coming from Recharge this was a huge change. Appstle subscriptions are easy to integrate, nicely extensible and the dev team will help you out when you need it. I'm sure we'll be upgrading to the Premium Business plan very soon as this side of our business grows. Running an international DTC business online we've used a lot of Apps to help us get the job done and Appstle and their team are genuinely world class.
EllareinScents
2023-03-22
Australia
Amazing assistance. Got the exact help I needed. The reviews are what sold me on the app. Very easy to use.
CoffeePhD
2023-03-20
United States
A+ for tech support! I was able to solve my problem quickly and painlessly. Very impressed with the product and the team!
r4robot
2023-03-17
United States
Excellent customer service. A great product to support subscription purchases including buttons for customers to easily manage their subscriptions.
The Ultimate Gum Solution
2023-03-17
United States
Mann was amazingly helpful from the very beginning, migrated our subscription from another app, then we got a short video training to go over all the basics and make sure we are ready to activate Appstle in our store. I love how intuitive and clean the admin backend is. I am looking forward to having Appstle help us gain many new regular subscribers to our product.
The Battle Axe Gym
2023-03-17
United States
My experience Appstle has been great! The app is more user-friendly and has better features than our previous subscription app. The support team and the resources are also top-notch. Thank you Muhummad and Mann!
Wifi Designed
2023-03-16
United States
Always a great experience. Customer service is incredible and helps immediately. They will even do it for you if you are not tech savy. Highly recommend!
Galeriepark
2023-03-16
Germany
amazing & fast support, they will know all the answers to your problems. Only Problem is if your products have a different prices you can't make them sell all for the same subscription price BY BULK AND you can't restrict to only sell one of those variables. But this is a very specific use. Still would 10/10 recommend
Crucial Vita
2023-03-16
United States
I have been paying with all the features (Im a huge fan of the build a box) and everything is working great. I have had a lot of questions since I am new to shopify and ecom but they have been able to walk me through everything. Honestly, I ask a question and they get back to me within a minute. It truly has been amazing. Thank you
Smith Farms
2023-03-16
Canada
Really great customer service. Easy to install and setup, took minutes! Very happy with this app and would recommend.
Christy-Faith
2023-03-16
United States
Excellent resource. Amazing flexibility and possible to customize just about everything. Stellar, available support.
Tavalon Tea Australia & New Zealand
2023-03-16
Australia
Good customer service even when using the free version! There are many features we haven't tried yet, but the interface is user-friendly and intuitive.
Valli Wine
2023-03-16
New Zealand
Update to my review: In searching for further assistance, the support team became less and less responsive, making it much more difficult to receive help in a timely manner, often being left with messages that never got responded to at all. A time zone mixup didn't help matters either. I am still waiting for a response to a query from over 17 hours ago. App is very user friendly, and has great levels of customization even at the most basic package. The support team is amazing, they are very quick to help answer questions and solve issues, and are happy to help with additional custom support when needed. This app and its support team provide everything we need for our subscription platform.
NeuYear.net
2023-03-15
United States
Working great so far, but I've just started. I sell calendars, so I need yearly subscriptions, which I was not able to find previously elsewhere (tho it may exist now). Support has been very helpful and this app seems to have TONS of features and seems reasonably priced. I'm not 100% sure if the subscriptions will work perfectly yet, as I have several months to wait for real-live subscription orders to come in. But I've been very impressed with all the customizations possible.
Time Travelers New Era
2023-03-15
United States
OK I just sent a chat for help with an issue i was experiancing, and can i just say their team has got it together. They fixed my issue in less than 5 mins. LOVE LOVE LOVE THEM.
Ortaliza Urban Farms
2023-03-15
Canada
It's been extremely frustrating working with Appstle as our subscription management app. We've been trying to fix all issues and talk to the developers, but things don't improve, they don't really take their time to understand what we are asking, and what is not asking and work towards answering or fixing them. Sometimes they answer by saying they don't have a certain feature and in fact, they do, their customer service just doesn't know it. The only reason we haven't left Appstle is that every time we change a subscription app it affects OUR customers' experience and we don't want to cause another friction with them until we find a better app/solution. I would NOT recommend purchasing/adding this app to your Shopify store, and if you have one to recommend to us, please do, we'd really appreciate it.
Date Lady
2023-03-14
United States
The Appstle team is so quick to respond and they're great to work with. We're excited to see how subscriptions will increase our revenue!
LinkLogic
2023-03-14
Canada
The app doesnt even work. It does not show up in the product page and there is no way to customize it.
The Wellness Tea
2023-03-14
United States
The app really works as expected. As a small business, it helps me to add more feature to my store in order to increase the average order value. Mann helps me set up the subscription plans to my store. I appreciate your support. Thanks Mann!
CLN&DRTY Natural Skincare
2023-03-13
United States
My company has been using this app since September 2022. In that time, our experience has been awful. Do not be fooled by the many 5 star reviews. We went with this app because of the "excellent reviews". Here are the reasons why you shouldn't go with this app: The support team is completely uneducated on the app and could not help me with any issues I brought up from the start. We switched from WooCommerece to Shopify and Appstle promised that we could transfer our previous subscriptions over. The process was on-going even after launching our Shopify site. The support team kept telling us different things and promising a quick turn around, none of which happened. Additionally, the company behind the app is incredibly dishonest about what the app can do and how much it costs. And to make matters worse, the company frequently makes changes to the app without any warning. These changes often break the app, leaving users like myself frustrated and unable to operate our businesses effectively. It's incredibly frustrating to have to constantly worry about whether or not the app will work the way it's supposed to. They recently changed what customization you have control of based on what tier you pay for without telling us. So our widget broke and lost all of our branding. When I contacted support, they asked if we had made any changes to the widget and they didn't understand what "branding" is. I had to dig around the app to discover that they had made this change. Now they want us to pay 3 times what we are currently paying them on a monthly basis. Lastly, the app has a horrid UI/UX design. The layout is confusing and difficult to navigate, and the overall user experience is not enjoyable. It feels like the developers put little thought into making the app user-friendly, which is unacceptable given the high cost of the subscription. Overall, I would not recommend this app to anyone. It's not worth the headache and hassle that comes with it. These are just a few issues we have had over the last 6 months, the list is a lot longer. Save your money and look for a better option elsewhere.
Zojo Elixirs
2023-03-11
Poland
Very happy so far. Staff helped me with the set up and so customisation issues. Looking forward to using it.
Weekday Food
2023-03-10
United States
Appstle is great! I'm currently using the free version and it's completely serving my needs. We're a startup with a small handful of subscribers right now. Honestly, the best part of using Appstle is their lightning-fast customer response team available via chat. There are lots of small technical issues and questions that come up, and it has been incredibly useful to be able to reach out to someone in real time.
Le meilleur pour mon lapin
2023-03-09
France
Support disponible, l'application semble bien fonctionner pour le moment. J'espère que cela va durer dans le temps