Reviews for Appstle℠ Subscriptions App

We have just migrated over to Appstle from another subscription app and so far the experience has been very positive. The 24/7 chat support is a huge bonus, and we've had a lot of support in our migration so far. Muhammad in particular has been super helpful and knowledgable.

Great customer service. They were quick and helped me solve the issue that I was having with the interface

This is by far the best app i have installed, not only is it saving me A LOT of money compared to other subscription apps (not naming names). But the support is incredible, they helped me migrate close to 1000 subscriptions without error, and their response time to fix minor errors from installing on our custom theme was impressive. Highly recommend. I Wish i knew about this app when i started my shop. Would give it 6 Stars if that was an option!

Amazing customer service. Super helpful, and kind. App works wonders and is exactly what I wanted! This is for sure something you should have on your site!

We just made the switch from Recharge to Appstle and so far it has been great! The best part is the customer service. They made the switch very smooth and seamless and helped with any questions that we had during the switch!

I installed the app a week ago and I'm totally delighted with it. The configuration is accessible even for beginners and the team of engineers present in the chat is very responsive and efficient in answering all questions. A precious help ! Best app for subscriptions !

Terrible experience and I only installed it, nothing else. I quickly realised it was far too complicated for my needs, so uninstalled and removed the code snippets (yes, uninstalling still leaves code behind). I still have code which Appistle are blaming on Shopify, Shopify put a request into PayPal when I installed the app, asking for recurrent payments to be approved (they weren't by the way), so now I have a permanent message from PayPal about this on my Shopify dashboard. I just want this code removed and the absolute mess sorting out. Shopify are currently trying to sort the mess out for me, which absolutely is not their job when it comes to apps. Unless you 100% want to use the app, and are not just trying it out with their 10 day trial, I would not even entertain it. I know I'm going to get replies from them 'reaching out' and wanting to chat, but the numerous emails back and forth haven't sorted anything so far.

Really easy setup, highly customizable and most important: extremely helpful support, which solves every problems! Also quite cheap compared to other apps.

Appstle is very robust and has lots of features, but it takes some time to set up properly. That said, once it's set up it works great! Also, having the "Build-A-Box" feature is a huge bonus for our customers as it gives them complete control to customize their subscription. Tech support is also excellent!

This team has the absolute BEST customer service. They have spent hours with me as I've (slowly) been getting my storefront up and running. Even when I was on the Free plan, they went above and beyond.

Appstle is not user friendly at all and has very little direction to set up a recurring subscription. I followed the tutorial that was sent to me by support and it still charged my customers everyday for three days after they subscribed to my monthly subscription. I highly do not recommend

Great app! We were looking to completely customize our subscription setup, and this app offered a lot of flexibility to set up exactly what we were looking for. GREAT customer support. I didn't find the documentation and help articles/videos very helpful - they were vague and just gave the broad strokes - so I reached out via the help chat. I received speedy answers and support for all of my questions, and they even hopped in our store to make additions and changes that I was struggling to complete on my own. Highly recommend this app for both its usability and its support.

I have been using Appstle for my business for the past 3 months and I'm extremely satisfied with their services. Their customer support is unparalleled. I've had the opportunity to work with several support representatives and they have all been knowledgeable, friendly, and quick to resolve any issues I've had. In terms of functionality, Appstle offers everything I need to manage subscriptions effectively. Their dashboard is intuitive and easy to use. Overall, I highly recommend Appstle to anyone looking for a reliable and affordable solution for managing subscriptions on their Shopify store.

Absolutely love this app!! Have used other subscription apps in the past but this one is so so much better. Has a heap of features standard that you have to pay for with other app developers. Also there help service is great, sometimes it takes a few days to fix issues but they always do a great job. Thanks

Appstle has been beyond helpful during the process of setting up our new subscription model. We had tons of questions and all of them were answered quickly and patiently. I can't imagine better customer service. I've been in touch with other subscription app developers and tried several apps. Appstle is the best one out there. Thank you for everything!

Excellent customer service. Kehanvi and the team are really great and they give immediate assistance. They are super skilled at what they do. Thank you all!

So far, Appstle Subscriptions is great! It handles all of the custom configurations I need, and is super flexible. Support is fantastic - issues are solved within minutes! The app integrates great with my store, and makes subscription management super simple! Highly recommended!

Any time that I have a question or need help I use the chat option. Everyone has been super patient, helpful and informative. Kehanvi has been super helpful as well! I highly recommend Appstle!!

App is ok but support is not, Mann in particular. I used every resource available but still was unable to resolve issues. When I asked for help I was just given a simple answer and the support chat was ended without me having an opportunity to follow up and Mann never asked if I needed anything else or if my issue was resolved. I have felt with many different types of support through Shopify and this has by far been the worst

Love their subscription program. A great boost to revenue. Extremely available, responsive and helpful customer service team.

Amazing service!! Kehanvi was so supportive and helped me solve a problem without me needing to think twice about it! She was such a star and I am so happy with their service, there are many companies that offer subscription service but will offer not the same 5 star customer service from this team!! Very happy :)

Appstle is the perfect app for managing subscriptions. There are many customizable options that are constantly updated and extended. Special shoutout to their customer support through the chat. They are easy to reach any time, very responsive, and have always been super helpful. They even gave new ideas and options on how to improve the appearance on the webshop. I can only recommend!

Great support and 24/7 customer service with amazing service! The features within the app are great and so is the support UPDATE: Support was two faced. Really great in the beginning, but then they don't care about you. Takes multiple requests to get anything changed, long times with no response, and incorrect migration. When we migrated my customers were getting charged full price, you can see how this is not good for business. Took over a week to get this resolved with Appstle support

Der Kundensupport war äußerst hilfsbereit und reagierte schnell auf meine Fragen und Anliegen. Ich hatte einige Schwierigkeiten bei der Einrichtung des Abonnementdienstes auf meiner Webseite, aber der Kundensupport war geduldig und führte mich Schritt für Schritt durch den Prozess. Was ich besonders schätzte, war, dass der Kundensupport auf meine individuellen Bedürfnisse einging und mir maßgeschneiderte Lösungen anbot. Sie waren nicht nur auf schnelle Lösungen aus, sondern investierten auch Zeit und Energie, um sicherzustellen, dass mein Abonnementdienst optimal funktioniert. Ich war auch beeindruckt von der Professionalität und Freundlichkeit des Kundensupports. Sie waren stets höflich und respektvoll und gingen auf meine Fragen und Anliegen ein, als ob ich ihr einziger Kunde wäre.

I had multiple calls with different subscription APPs and Appstle was the only one who took the time to listen to what I was trying to do and figure out how to make subscriptions work for my business. Accessibility to support is key and with Appstle I get prompt, effective and positive customer service. Whatever subscription set-up you are thinking about, you can do with Appstle.