Reviews for Appstle℠ Subscriptions App

The Appstle Subscriptions app is highly versatile and robust, perfectly suited to our growing needs for offering subscriptions to our customers. We switched from Bold Subscriptions to Appstle because Appstle offers more features, has a flat monthly cost, and does not charge commission fees on transactions, unlike Bold. Additionally, Appstle has a fantastic support team that is responsive and always available to assist us with questions or adjustments. They help us identify and resolve any issues quickly and efficiently.

Customer service has been responsive and helpful when I have needed to reach out. Sometimes I am frustrated that I have to reach out to customer service. For example, we recently changed our theme for our website, and the theme did not automatically pull over all of the necessary elements from our customer portal (we were missing the "manage subscriptions" button). This was not a fix I could do on my own - nor was it something that I realized was a problem until a customer reached out, which doesn't help my company's image. Sometimes it feels like there are too many options and apps in Shopify, and it is difficult to anticipate how one change might impact other elements. I acknowledge that this is difficult to manage on the tech side - especially among multiple entities, and it is still frustrating as a business owner. Mostly, I think it is a helpful app. Aside from this recent frustration the only other wish that I have for the app is a way to export future orders (knowing that people can always pause or skip), but this function would be helpful in forecasting.

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Really great service. Customer service is a 100/10. Definitely Recommend.

The customer service is amazing anytime I have any issues they always help me and the subscription app is very easy to use and very intuitive

Good app and the support has been excellent.

Easy to setup. Also fast response through the chat, and if your still having trouble or need confirmation on something they will setup a call to walk you through whatever your trying to do.

I had some issues with a selector and texts, plus CSS. With the screenshots she provided to help me understand the whole process and her prompt responses, I'm very satisfied. The experience with Appstle Subscription is totally worth it. Thank you, Mia!

We switched our subscription app about a month ago to Appstle, and are so far very happy with the experience. The migration process went smoothly, the staff has been responsive, helpful and friendly whenever we've had questions or ran into UI/UX issues, and the app performance has been reliable and clean. Definitely recommend.

Easy to use for business owner and customer. Excellent customer service. Pleased so far.

Using this app has been easy and the chat function guys are very helpful and hands on, there's none of this, "I'll pass it up to the developers" they just fix stuff or help you out. That said, I think subscriptions are not a set it and leave it thing, you need to put some marketing effort and think about your customers or potential customers,

Bibim Paws

2024-06-25

United States

Fast responses and very helpful! They are great at assisting with any adjustments and issues.

I had a few things I didn't understand when setting things up for my subscriptions. Even though they have some wonderful videos I found I couldn't wrap my head around a couple things. The team had wonderful patience as I tried to describe the issue and helped solve the issue in a very easy fashion. Would highly recommend.

123 Kids Talk

2024-06-24

Australia

I have contacted Appstle customer service several times now and they are always extremely helpful. This is a major plus with this app as live customer service is critical with this type of app as it could lead to revenue loss or poor customer experience for my customers!

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Great customer support, helped me fix a issue on www.mycogenius.com. thanks, guys

It is an inexpensive solution that has really powerful features, the support team is excellent and worked through any setup I needed.

Super impressed by the support team. App has come highly recommended!

Sean was awesome and very helpful, total time was around 5 mins from when I started the chat until my issue was fixed. They are very fast and friendly.

I recently integrated the Appstle app into my Shopify website, and it has been fantastic for managing subscriptions. Appstle makes it easy for customers to subscribe and save on deals, with cool widgets and features that enhance the user experience. The customer service is top-notch, especially Nancy, who has been invaluable. Nancy promptly addressed my issues and provided insightful suggestions and feedback. She didn't just follow instructions; she explained the outcomes and offered more informed solutions, which I ended up loving even more. Her thorough and informative approach made the experience feel like a true partnership. I highly recommend Appstle for anyone looking to improve their Shopify store's subscription management. Big shout out to Nancy for exceptional customer service!!!

Great experience. Fast response of the team whenever we've had any questions

I'm just starting up my own online store and after looking around many apps to provide the subscription service I couldn't be happier that I landed with Appstle. The entry level pricing is the best from what I saw that's around, but the best is the customer service. I had Jackson help me as I was setting up and the attention and help I got goes above and beyond. I'll be very happy to continue using Appstle as I look to make my business grow.

Amazing, fast service

Super fast to answer live chat. Speedy remedy to issue I was unable to solve myself. We're new to the app so excited to see how it performs and functions. Thank you!

This app is great for offering a subscription, however I think there could a better explanation as to what "cutoff" days means.