Reviews for Appstle℠ Memberships

you can not beat the support staff for this app. everyone from support is well trained and helpful. Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

The customer service is on point. Their digital service is very convenient and helps our organization not meet its goals. Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Wonderful support when I needed integration help. App does what it supposed to do and is highly configurable! Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Não recomendamos esta aplicação devido à falta de assistência especializada Considerando o alto custo da mensalidade, a ausência de suporte especializado é inaceitável. Caso precise de ajuda, será necessário contratar um especialista em Shopify, o que pode ser bastante caro. Portanto, esta aplicação não é recomendável.

The Customer Service is absolutely incredible with Appstle. They are even building in a new feature that I inquired about and always answer when I need help. 10/10 Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

great response time very good support Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

jackson was extremely helpful! There was nothing he could not help me with. Appreciated all the help. Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Outstanding customer service with a very unique service for my unique business Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Good and fast support! Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

We had a few unusual requests from our end, and most of them were quite tricky. The Appstle Team (Uri & Hussain) took the matter into their hands and spent a lotta time helping us out. They even scheduled a couple of calls to walk us through different solutions. Uri went out of his way to record loom videos right and left to help us out (whenever we had a question) Thank you team for accommodating all our requests and going out of your way to help us out. Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Taylor was super fast and efficient during our chat. Thank you so much for your support. I also mentioned to Taylor, that I am currently using Appstle Memberships on my other store and I really like you guys. Super awesome team! Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Incredibly simply app to use, it provides a much needed "membership" option app option on. Shopify. Customer service, is excellent both in terms of their timeliness and ability to provide straight forward instructions. Much appreciated. Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

So Good! Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Great customer support. All our questions were answered promptly with easy to understand directions.

这款插件非常好用，插件的特色在于他们的技术人员非常的专业，友好，热情，无论我什么时候遇到问题 ，直接联系技术人员，都会第一时间非常快速且友好的帮我解决，我非常愿意把这款插件推荐给需要的人。

Exelente servicio me atendieron muy rapido y en mi idioma gracias

Uri and his team helped me solve an issue very quickly. Their response time is so fast. Great program and easy to use.

UPDATED 9/15/2024 Appstle did eventually fix the problems we had, and has been functioning flawlesslly since. They have also provided excellent customer service since fixing all issues. I would have given 5 stars exept for the issues we had that took too long to fix. UPDATED 9/19/23 I initially gave Appstle Membership 5 stars. We have been using Appstle Membership since the end of February. Unfortunatley we are still having kinks that need to be worked out, that have supposedly been fixed, the biggest issue are tags not being removed from customers when their cancelled memberships expire, which gives customers unpaid for access to membership content. I have put an ultimatum on the line and if the app isn't working properly, I will be back to shopping fo an App to handle our membership needs, which I am not looking forward to as migrating from one app to the next is a huge pain and takes a lot of time and energy. Wow! We are a Membership/Subscription model for accessing digital content on our website. We were using ReCharge, but found lack of support, continuos issues, and the need to add apps and work arounds to have our Memberships managed well to be too much with what we were paying to ReCharge. I researched Appstle, and initially wanted to move to their subscription platform, but they recommended with my needs the Membership App would be better. The migration went incredibly smooth, without disrupting our customers access to content, and we were able to get rid of 2 other apps that were needed with ReCharge because gating the content, and accurate tagging are taking place in Appstle Memberships. Best of all, the customer can cancel their membership at anytime, and keep access to the content until their membership expires! We also find that the customer interface is more intuitive, and functions correctly, so I am not getting emails from customers asking me to help them cancel their memberships, because it isn't working. The support we receive from Appstle is top notch. I do not need to create work arounds to have my site function the way it was intended. I wish we would have started with Appstle Memberships first.

Has made it much easier to deal with automatic memberships

This app is great, if you don't know how to operate it, their customer service will help you a lot, thanks Adrian!

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

Support is responsive and helpful.

Appstle Memberships has been more that willing to help each time I've contacted them with a question or concern, and been able to show me how to configure things the way that I've needed them for our platform. So impressed.

great customer service! Quick and friendly

I recently evaluated this app for my business, and I've encountered several issues that have impacted my experience: 1. Tag Management: When a customer cancels their membership, their tags remain on the Shopify customer list, and there is no option to remove them. 2. Perk Access: Even after logging out on any browser, the discount perks remain active, allowing anyone to access them without restriction. 3. Discount Limitations: The app only allows one discount perk per member and does not support applying multiple perks or setting limits. This limitation prevents customization for different membership tiers. 4. Customer Service Experience: Initially, I was pleased with the customer service. However, I encountered issues when granting temporary access to a support representative. Despite "Uri's" efforts, multiple customer profiles were erroneously added to my list. I am unable to delete these profiles due to the app’s limitations on tag removal. Based on these challenges, I am considering switching to a different app and would not recommend this one at this time.